28 Illinois Volkswagen Dealers

Ray es un exelente persona y ser humano ,atiende con - perlazavasquezdamaris

Ray es un exelente persona y ser humano ,atiende con mucha paciencia y busca la comodidad de cada cliente supero mis expectativas...felicitaciones a este lugar.

The whole team at Jennings VW was great! - bjones

The whole team at Jennings VW was great! Daniel, Nick, Nate, and Eric made the process as easy as possible. We had been looking for a car and seen what we were looking for on their website. So we reached out. They were helpful in answering all our questions via phone and text and provided us with all the information we requested in a timely manner. So timely, we drove down from WI, same day, to test drive and purchase the car. It was a great process start to finish. I would happily make the drive down again to buy another car from them in the future!

Prompt service Reasonable price Thorough - gsp

Prompt service Reasonable price Thorough service Friendly people Locally available Would definitely return and use them again

I recently purchased a new VW ID Buzz from Fox Valley VW - eagle421flyer

I recently purchased a new VW ID Buzz from Fox Valley VW of Crystal Lake, IL. This will be our 5th VW new car purchase. All of these vehicles were purchased at VW dealerships. All were good overall experiences and we always have enjoyed our VWs. However, this last experience with Fox Valley VW of Crystal Lake has really opened my eyes to how things should be done. Our sales person, Mauricio, along with his support staff consisting of Brandon (manager)Max (finance) and Mike (service advisor) really made this process pleasant. There is really a sense of chill; no pressure atmosphere at this dealer. Good music, (I know a subjective comment…but something for everyone) playing in the background, spotless clean, and people that really want to help you when you are ready to move forward with a vehicle purchase. Mauricio took his time with me when I came in for a test drive. After all, going from a ‘14 TDI 6 speed into a modern technological machine takes some patients on the part of the salesman to make sure you are really getting to know an electric platform with all the tech that comes with it. And yes, we are keeping our TDI! When I came back to purchase a couple days later, details that we discussed on price, etc were exactly correct. No surprises and no add ons of which I was not interested. And since I saw this dealership was dog friendly, I brought my dog Peter Potomus along. After all, he loves riding in our current VW, and to have an adventure. Mauricio and staff were happy to welcome both of us while we worked through all the final steps of purchase. Also, post sale I did discover a rattle in the drivers door when the stereo was turned up that I had not noticed in the test drive a few days earlier. I came in the next day, I found a no questions asked approach to solving the problem. Just a sorry we did not catch it, and we will make it correct. Post sale is just as important as the sale. Many dealerships forget this. If you are considering a new VW, or anything else on the lot, I recommend you give Mauricio and Fox Valley VW of Crystal Lake a chance to earn you, and your favourite canine’s business. Thank you!

What a great experience. - langc25

What a great experience. They took me early because my battery was basically dead. The guy at the front counter was incredible. He was efficient, kind, direct and the customer service was outstanding. I had to bring my child with me and he wanted a snack but I didn't bring any snacks with me. One of the women working heard us and walked us back to the vending machine. It made my child very happy. Overall incredible experience.

My wife and I had a nice experiencing purchasing an - MARK_HOFELICH

My wife and I had a nice experiencing purchasing an atlas. Would recommend to others

I never received my completed work order. - miguard

I never received my completed work order. I have sent an email to David but I never heard anything back. I don't think any communication from David is working.

If your not buying a car from Dionte Robinson then you’re - 13bpotts

If your not buying a car from Dionte Robinson then you’re not getting the service you deserve. My wife and I have had some bad experiences with other dealerships, not with Dionte. I won’t buy another vehicle from anyone else. A+ customer service!

Honest dealer, no smoke, and mirrors. - LENNIERRE

Honest dealer, no smoke, and mirrors. Just honest pricing, with staff that are easy to talk to.

I had an outstanding experience with Eryk Buczynski at - Izabela Matela

I had an outstanding experience with Eryk Buczynski at Castle Volkswagen of Schaumburg. From the moment I walked in, Eryk was incredibly welcoming, knowledgeable, and genuinely focused on helping me find the perfect vehicle. He took the time to listen to my needs, answered all my questions with patience, and provided clear, transparent information about pricing, options, and financing. What stood out most was Eryk’s dedication to ensuring I felt comfortable and confident with my decision. He guided me through the features of the car, demonstrated how everything worked, and followed up afterward to make sure I was enjoying my new vehicle. The entire process was smooth, efficient, and stress-free. If you’re shopping for a new or used vehicle in the Schaumburg area, I highly recommend asking for Eryk. His professionalism, integrity, and customer-first approach truly set him apart. Castle Volkswagen of Schaumburg is fortunate to have him on the team. Thank you, Eryk, for a fantastic car-buying experience!

Great customer service. - LMYRICK23

Great customer service. Friendly and knowledgeable staff who takes time to listen and answer questions.

Sergio was amazing! - VYDIAGANGALOO

Sergio was amazing!!! Very thorough, listened carefully and didn't try to haggle me into anything I didn't want. He more than worked with me and my finances which I'm super grateful for and appreciative of his efforts. I will definitely recommend him and Castle Volkswagen to others moving forward.

I didn’t purchase a vehicle this time, but I still wanted - Keysy Rodriguez

I didn’t purchase a vehicle this time, but I still wanted to leave a review because the experience was great. Cristian Vega went above and beyond to help me figure out what type of car would best fit my lifestyle and budget. He was patient, knowledgeable, and never pushy. It’s rare to find someone who genuinely wants to help rather than just make a sale. I’ll definitely be recommending him to friends and family

Thank you guys so much I truly can't thank you enough! - Desiree Mcgee

Thank you guys so much I truly can't thank you enough!! I worked with Quentin and Jon Osvath to get a brand new Nissan Sentra and get rid of my old car and they got it done. After so many places turned me down or said they coudnt help me I finally was able to get something else. Thank you!!!

Happy new year! - Wchuckw

Happy new year! Great end to a frustrating day. Larry Roesch VW was our third dealer of the day. Had been messaging with Jeanette Valentin and when I arrived she was there to immediately meet with me and show the three different models I was interested in. Jeanette was extremely helpful during the entire process. Long drive to the suburbs but thankful it was made. Big thanks to Jeanette and everyone at Larry Roesch VW who got us into our new VW Atlas.

If you are looking for a service department that truly - brianna.clark

If you are looking for a service department that truly cares about its customers and does exceptional work, this IS the place to go. While there are several locations nearby where I can get my VW Beetle serviced, I choose to drive an hour to Marion, Illinois because of the quality of service, kind staff, and knowledgeable technicians. My Beetle is my baby, and this service department treats her as such, even going as far as remembering my car’s name, Stella. The folks at Volkswagen of Marion always do an excellent job but it was my visit in April 2023 when the team showed me just how exceptional their service can be, especially Brian Evans and Rich Lewis. They stayed in contact with me while their technicians team spent several days pinpointing what was wrong with my car. My biggest concern was having some form of transportation during this time. Well, they quickly squashed that concern by giving me a vehicle to drive while mine was in the shop. When my Beetle was fixed, they brought it back to me looking brand new inside and out with gas in the tank. As a woman, dealerships and service departments can be intimidating. Historically, the automotive industry has been male-dominated, and as a result, women are sometimes stereotyped as not knowing much about cars. Luckily, it’s not like that at the Volkswagen of Marion service department. If I could, I’d give the service department at Volkswagen of Marion way more than a five-star rating as they continue to exceed my expectations.

bought a beautiful, well-maintained, one-owner, preowned - mcthill

bought a beautiful, well-maintained, one-owner, preowned Subaru Outback from Muller Subaru in March and it was hands down the best experience I’ve had buying a vehicle! Bob was my salesman, he kept in contact with me during the process and went above and beyond by getting me a 2nd key because the Outback I purchased was traded in with only one key. Jasper in finance was also great to work with, he made everything so easy! I wanted an extended warranty and he gave me tons of options to choose from. They have made me a customer for life!

Jared, Ricky, Jasper and Randy made the experience smooth - MR

Jared, Ricky, Jasper and Randy made the experience smooth and easy. We started with a phone call, couple emails and wrapped up the paperwork in the office. Smoothest and quickest auto purchase I’ve ever had. The Muller team is through and through professional. The only dealer you need to visit. Thank you!

Rachel was amazing to work with, knowledgeable and - Carlos D Barillas

Rachel was amazing to work with, knowledgeable and easy-going. Never felt hurried or pressured. The team made buying our first Volkswagen quick and easy. I would buy another Volkswagen from Bill Jacobs in a heartbeat!

Service was timely and courteous. - Toertley

Service was timely and courteous. Service items were fully explained and options were reviewed to my satisfaction

Adnan gave us the ideal car shopping experience! - tylersawyer

Adnan gave us the ideal car shopping experience! Zero pressure and showed us exactly what we wanted to see.

Scheduled an appoint to have the brakes replaced - Schmoe

Scheduled an appoint to have the brakes replaced (including a quote) and replace transmission fluid. They said it would be a couple hours next week. I come back in for the appointment, asked that they were indeed going to replace the rear brakes, they confirmed, and I waited. 3 hours later, they said the rear brakes needed to be replaced, would I like to wait the rest of the day or get a loaner. No, because I already planned around the time estimate they gave me when I said to replace the xxxx brakes. And also no, because they literally did not do the one, main thing I brought it in for, and was unambiguous about it needing that service. This is on top of a separate, major electrical issue they magically couldn't reproduce three separate times, and still won't fix, even with a TSB highlighting the exact issue and resolution. And yet, I can still get errors and dings right as I pull up, and right as I drive away. They even ignored the videos a passenger was able to capture. The staff has left me with the impression that they either don't have the interest in fixing the car, the ability to, or both. I wish I could say it was a one-off, but three times means those are habits, not simple accidents. If I were Wecks, I wouldn't want my name on that door. UPDATE: They apparently read these reviews, because after setting up an appointment to bring the car in for a recall issue related to the backup cameras (NHTSA 24V480000), I brought the car in the next morning, after getting the appointment confirmation text, handed my keys over, and was told to leave the building. When I set up the appointment, I said a loaner wasn't needed, I had the day off and wished to remain available in case there were other issues found. The response: they told me to leave the building because ownership didn't like my earlier review and they would call the police. I took my key back, took my phone out to record and confirm that it was ownerships decision that I was no longer a customer. Suspiciously, that they decided I was no longer a customer made itself known after I said the work needed was part of a recall. Not when I set up the appointment, walked in, provided my info, and handed over the keys.

I felt the need to write this review as a thank you to my - Debbiefayenowak

I felt the need to write this review as a thank you to my sales rep AARON He went beyond my expectations in all matters of my purchase of my 24 Atlas.. Hawk VW is blessed to have a representative AARON on staff With much appreciation Deb Nowak

Do Not purchase an extended warrenty from this - bgalardi

Do Not purchase an extended warrenty from this dealership. If for any reason you either sell or trade the vehicle you will be cheated out of the purchase price from this dealer. I purchased a 2025 ID Buzz with an extended warrenty for $3,900. I traded the vehicle and asked this dealer for a refund. To this date I have not received notice from this dealership and I am out the monies that I paid. Volkswagen of Bloomington Normal is a dealership that should be avoided if you value your hard earned money.

Bought 3 cars in 45 days from this dealership and nothing - Rdh.

Bought 3 cars in 45 days from this dealership and nothing but good experiences with these guys .. Will recommend this dealer