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Fox Valley Volkswagen of St. Charles
St Charles, IL
223 Reviews
Fox Valley Auto Group is not just about selling and repairing vehicles. We strive to be much more and it is certainly more than two simple words.
We want to MOVE our team members to a better place in their lives by working at our company. We pride ourselves on promoting from within and moving our employees through training to their full potential. Our team members are our biggest asset and resource to better serve our customers. When they are MOVED in a positive way, they MOVE our customers in the same direction.
We want everyone who is in contact with our team members every day to be MOVED. Moved in many ways, but always for the better; better than before their interaction with us; whether it is financially, spiritually, emotionally and of course, professionally. Simply put, we want to move individuals to a better place in their lives. Imagine the impact we have on others with this as our focus. This is what it truly means to be of service.
As one of Illinois’ largest volume Volkswagen dealers we offer a huge selection of both new and pre-owned automobiles. Looking for a Certified VW? Fox Valley Volkswagen of St. Charles ranks in the top 10% in the country for certified VW sales. If that isn’t enough, our customer satisfaction also ranks in the top 10% for VW dealers in the United States. With so much to offer isn’t it time to stop by our store and be “moved”.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 223 reviews
June 19, 2026
Stands out from the crowd in the best of ways. Refreshing how any questions quickly addressed in well communicated manner. Efficient, professional, personable. Every staff member wanted to provid Refreshing how any questions quickly addressed in well communicated manner. Efficient, professional, personable. Every staff member wanted to provide best Customer Service experience. Other dealerships should take note. They are a leader. More
by rghavrin
Verified Customer
June 16, 2026
I brought my car in because of a recall and it was taken care of by the service department very quickly. I really appreciated the fast service. Josh was so thoughtful and helpful in his assistance. Thank yo care of by the service department very quickly. I really appreciated the fast service. Josh was so thoughtful and helpful in his assistance. Thank you. S. Lee More
by SLEEFLOWER46
Employees Worked With
June 08, 2026
Great experience, John B. went above and beyond to make sure that we were completely satisfied with everything. John made sure the process was done timely and efficiently. We went above and beyond to make sure that we were completely satisfied with everything. John made sure the process was done timely and efficiently. We are very happy with our new vehicle. I highly recommend using John B. for all purchases with Fox Valley Volkswagen. Thanks again to John and his team! More
by w3ld3r
Employees Worked With
June 02, 2026
It was a very pleasant, non pressure buying experience. Everyone that helped us, was cheerful and knowledgeable.. Everyone that helped us, was cheerful and knowledgeable.. More
by michaelsjohn
June 01, 2026
The customer service we received was excellent. Fernando was honest and patient. He focused on helping us find the car we wanted while always being respectful of our budget. Fernando was honest and patient. He focused on helping us find the car we wanted while always being respectful of our budget. More
by danynenasilva
Employees Worked With
June 01, 2026
excellent dealership, Fernando and the dealership team were fantastic. Probably one of the best car buying experiences we have ever had. thank you to the entire team!! were fantastic. Probably one of the best car buying experiences we have ever had. thank you to the entire team!! More
by TimConnell
Employees Worked With
May 29, 2026
This dealership is top notch. From the owner down, everyone provides extreme customer service and support. Everyone I came in contact with made me feel like family From the owner down, everyone provides extreme customer service and support. Everyone I came in contact with made me feel like family More
by djannusch
Employees Worked With
Other Employees :
MICHAEL BATIO
May 29, 2026
WAS HAPPY WITH MY INTERACTION WITH YOUR STAFF. ...JUST WISH THE PAPERWORK PROCESS WAS FASTER, MAYBE GET MORE THAN ONE PERSON THAT CAN DO THAT FUNCTION ON A WEEKEND! ...JUST WISH THE PAPERWORK PROCESS WAS FASTER, MAYBE GET MORE THAN ONE PERSON THAT CAN DO THAT FUNCTION ON A WEEKEND! More
by bcms1995
Employees Worked With
May 28, 2026
Great service from David, Eddie and everyone else, a great buying experience. Honest, straight forward, and they go the extra mile. great buying experience. Honest, straight forward, and they go the extra mile. More
by kastobart
Employees Worked With
