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City Volkswagen of Evanston
Evanston, IL
2,278 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,278 reviews
November 08, 2024
Gilbert was a great salesman, he kept things straightforward and honest. It took a couple pencils to finalize a deal, but I really appreciated his efforts in making fair deal possible. He kept g straightforward and honest. It took a couple pencils to finalize a deal, but I really appreciated his efforts in making fair deal possible. He kept great communication and helped me answer all my questions and concerns. More
by Nando
Employees Worked With
November 08, 2024
I wanted to take a moment to outline the experience we had with the team at City Volkswagen of Evanston. From working with Sam Lotta who was always responsive to our questions, to Frank Guevara who helpe had with the team at City Volkswagen of Evanston. From working with Sam Lotta who was always responsive to our questions, to Frank Guevara who helped us through the car evaluation to finally working with Alex Paszkowski who guided us all the way through the purchase. The team there went out of their way to answer questions and make us feel comfortable and confident with our purchase We went from Batavia IL to Evanston to buy our car, and would do it again based on our experience... Great team over there!!! More
by scottr
November 06, 2024
My experience at City Volkswagen of Evanston was second to none. Narcis answered all of my questions and the process was fast and painless. I would highly recommend this dealership! to none. Narcis answered all of my questions and the process was fast and painless. I would highly recommend this dealership! More
by austinchris13
Employees Worked With
November 06, 2024
Gilbert has been very helpful and kind with me and my friend. He was able to get my buddy in a sweat 2020 Jetta Volkswagen Everyone is friendly you won’t be disappointed if your ready to purchase. friend. He was able to get my buddy in a sweat 2020 Jetta Volkswagen Everyone is friendly you won’t be disappointed if your ready to purchase. More
by Jomanuel.jm50
November 06, 2024
I bought my first car at this dealership. Narcis was very friendly and helpful. He helped us through the process of getting a new car. Alex Paszkowski was also very friendly and made the sign Narcis was very friendly and helpful. He helped us through the process of getting a new car. Alex Paszkowski was also very friendly and made the signing process sooo easy! More
by ShejlaBigos
November 06, 2024
One of the best services I've had so far when buying a car, and whit great help Narcis provided me and I deeply thank him for the service he provided car, and whit great help Narcis provided me and I deeply thank him for the service he provided More
by Sasha
November 06, 2024
Great location for new or returning customers ,great sales team they don’t put pressure on you to buy something they give you your space to choose sales team they don’t put pressure on you to buy something they give you your space to choose More
by stefaniaroman83
Employees Worked With
November 01, 2024
Excellent service by Ricky Espino. He was very upfront, patient and detailed in the purchase of Taos VW. He treated us like family. There were no gimmicks of a stereotypical car salesm He was very upfront, patient and detailed in the purchase of Taos VW. He treated us like family. There were no gimmicks of a stereotypical car salesman. I would highly recommend VW Evanston and the superb service of Ricky. More
by jehanhinds
Employees Worked With
November 01, 2024
Ricky was very helpful and patient with us. We truly appreciated his superb skills as a salesman. We truly appreciated his superb skills as a salesman. More
by Marvaeglass
Employees Worked With
October 31, 2024
Mario was a very cool guy to work with. He was very straightforward and honest throughout the process He was very straightforward and honest throughout the process More
by Hirop
Employees Worked With
