City Volkswagen of Evanston

Kind, efficient, and well organized. What more to say about Mario and his staff here at City. Very happy with my purchase What more to say about Mario and his staff here at City. Very happy with my purchase More

Randy was very helpful. We were able to get what we need and he made the whole process easy We were able to get what we need and he made the whole process easy More

Randy at City Volkswagen of Evanston made my experience genuinely outstanding. Friendly, no pressure, and completely transparent from start to finish- exactly what car buying should feel like. The entire t genuinely outstanding. Friendly, no pressure, and completely transparent from start to finish- exactly what car buying should feel like. The entire team backs him up with the same professionalism. Highly recommend Randy and City VW of Evanston to anyone in the market for a vehicle! More

No pressure selling, extremely knowledgeable about the vehicles and immaculate customer service! Yes, yes, yes. Best car buying experience I’ve ever had. Thank you Narcis. vehicles and immaculate customer service! Yes, yes, yes. Best car buying experience I’ve ever had. Thank you Narcis. More

I had a great experience at Volkswagen! The dealership itself was so cute and welcoming, with a collection of classic Volkswagen cars on display that gave the place a lot of character. The The dealership itself was so cute and welcoming, with a collection of classic Volkswagen cars on display that gave the place a lot of character. The atmosphere was vibrant, the music was great, and the whole experience felt relaxed and enjoyable. A special thank you to Randy, who was wonderful to work with. He genuinely took the time to help me find a deal that worked for me and never made me feel pressured. His patience, professionalism, and willingness to go the extra mile made the car-buying process much easier. If you’re looking for a dealership with a fun atmosphere and people who truly care about their customers, I highly recommend stopping by! More

They put in the effort to earn my business, and when I got a flat three days after buying the car (b/c of road debris), they replaced the tire free of charge--great customer service. got a flat three days after buying the car (b/c of road debris), they replaced the tire free of charge--great customer service. More

The service was great overall. Randy is a great salesman but greater guy overall. The car is in impeccable position! I recommend Randy to everyone looking to buy a car. Randy is a great salesman but greater guy overall. The car is in impeccable position! I recommend Randy to everyone looking to buy a car. More

Fantastic customer service from Gilbert and the team at City Volkswagen of Evanston. I’ve now leased 3 vehicles with Gilbert and the experience just keeps getting better. This time he had even picked out a City Volkswagen of Evanston. I’ve now leased 3 vehicles with Gilbert and the experience just keeps getting better. This time he had even picked out a vehicle that he thought we might like prior to our arrival. It was very thoughtful. He expertly explained the process to us and worked to get us the best deal possible. More

Knowledgeable. Professional and covered everything in a great fashion. Provided answers to all our questions Professional and covered everything in a great fashion. Provided answers to all our questions More

My husband and I walked in VW Evanston and walked out with a new, 2026 Atlas! We were very happy with the entire purchase process, including the help from Randy. with a new, 2026 Atlas! We were very happy with the entire purchase process, including the help from Randy. More