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City Volkswagen of Evanston

Evanston, IL

Overview
Employees
Reviews
Vehicles
4.9
2,878 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,878 reviews

May 31, 2026

I love coming here for sales and service. Both are run well and have a good system going. More

by Rachel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mikhail
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2026 -

City Volkswagen of Evanston responded

Thank you for trusting Volkswagen for both sales and service. Your feedback about our smooth processes means a lot to our team. Mario and Matthew will be happy to hear you had such a positive experience. Sam Lotta General Manager slotta@cityautogroup.com

May 31, 2026

Second time working with Mario within the last couple of years. Hands down best two car buying experiences I have had in my life More

by JoeB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2026 -

City Volkswagen of Evanston responded

Hi there! Thank you for returning and congratulations on your used Volkswagen Jetta. We’re delighted Mario made both of your purchases stand out as your best car-buying experiences. We appreciate your trust and look forward to assisting you again. Sam Lotta General Manager slotta@cityautogroup.com

May 30, 2026

Second time buying with Gilbert Ansah at city VW of Evanston. He is simply the best. Go see him for your next car or SUV More

by Meecaad88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2026 -

City Volkswagen of Evanston responded

It’s fantastic to welcome you back for your new Volkswagen Atlas Cross Sport. Gilbert is thrilled to know he could make your second purchase as smooth as the first. We appreciate your trust and look forward to helping you with your next vehicle. Sam Lotta General Manager slotta@cityautogroup.com

May 30, 2026

Great experience at Scala VW. The team was friendly, straightforward, and easy to work with. No pressure, no games—just honest communication and a smooth buying process. They answ More

by NrbBuka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2026 -

City Volkswagen of Evanston responded

It’s wonderful to know our team provided honest communication and a smooth process for your Tiguan purchase. Enjoy your new Volkswagen and thank you for recommending us. Sam Lotta General Manager slotta@cityautogroup.com

May 30, 2026

Called in advance to look at 3 cars. They had them ready. I picked the one I like and it was a very smooth process. Great job More

by Roger
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
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May 31, 2026 -

City Volkswagen of Evanston responded

Thank you for calling ahead so we could have the three vehicles ready for your visit. We’re glad you chose a used Volkswagen Tiguan and that everything went smoothly. Enjoy your Tiguan on the road! Sam Lotta General Manager slotta@cityautogroup.com

May 30, 2026

Randy and the management team made trading in my vehicle a pleasant one. I am satisfied with the vehicle and the financing. More

by quashia83
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randy Petcov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2026 -

City Volkswagen of Evanston responded

We’re happy Randy and our management team made your trade-in experience so pleasant. It’s great to know you’re enjoying your new Volkswagen Atlas Cross Sport and that the financing met your needs. Thank you for sharing your feedback. Sam Lotta General Manager slotta@cityautogroup.com

May 29, 2026

Kind, honest and very respective of time. I highly recommend coming here and working with Mario More

by Ben
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2026 -

City Volkswagen of Evanston responded

We’re thrilled Mario was kind, honest, and respectful of your time throughout the purchase of your new Volkswagen Taos. Congratulations on choosing the Taos, and thank you for highly recommending Mario. We look forward to assisting you again. Sam Lotta General Manager slotta@cityautogroup.com

May 29, 2026

The kindness from Mario and his efficiency has been tremendously appreciated! I highly recommend to all that they go to City VW of Evanston for a valuable experience. More

by drelynn78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2026 -

City Volkswagen of Evanston responded

It’s wonderful to hear Mario’s kindness and efficiency made your experience so positive. We appreciate your recommendation and hope to assist you again in the future. Sam Lotta General Manager slotta@cityautogroup.com

May 29, 2026

Nice to work with a dealership that is upfront and honest. Awesome job gentlemen, keep up the great work More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ROB
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May 29, 2026 -

City Volkswagen of Evanston responded

It’s rewarding to hear that our upfront and honest approach resonated with you. Mario and our team are delighted you’re pleased with your used Audi S5 purchase. We appreciate you taking the time to share your experience. Sam Lotta General Manager slotta@cityautogroup.com

May 27, 2026

Rob and Mario were both great to work with. They truly are masters at their craft. More

by John
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob
Report | Print
May 27, 2026 -

City Volkswagen of Evanston responded

Thank you for choosing a used Volkswagen Atlas and recognizing Mario’s expertise. We’re delighted the buying experience lived up to your expectations. Enjoy every drive in your Atlas. Sam Lotta General Manager slotta@cityautogroup.com

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