Gilbert Ansah

Randy was very helpful. We were able to get what we need and he made the whole process easy We were able to get what we need and he made the whole process easy More

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Fantastic customer service from Gilbert and the team at City Volkswagen of Evanston. I’ve now leased 3 vehicles with Gilbert and the experience just keeps getting better. This time he had even picked out a City Volkswagen of Evanston. I’ve now leased 3 vehicles with Gilbert and the experience just keeps getting better. This time he had even picked out a vehicle that he thought we might like prior to our arrival. It was very thoughtful. He expertly explained the process to us and worked to get us the best deal possible. More

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Second time buying with Gilbert Ansah at city VW of Evanston. He is simply the best. Go see him for your next car or SUV Evanston. He is simply the best. Go see him for your next car or SUV More

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My salesmen was Gilbert Ansah who was very helpful throughout the process, Everything was thoroughly explained and I didn't feel pressured into anything, City Volkswagen of Evanston is cert6ainlky th throughout the process, Everything was thoroughly explained and I didn't feel pressured into anything, City Volkswagen of Evanston is cert6ainlky the best dealership out there to do business with More

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What an amazing team they have there! Everyone and i mean everyone there was super helpful and got me exactly what i wanted. I learned very valuable information thanks to their patience a Everyone and i mean everyone there was super helpful and got me exactly what i wanted. I learned very valuable information thanks to their patience and excellent customer service. Josiah was awesome and very professional! Glad I stopped by and got an upgrade! Thanks to the whole team! More

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I had a great experience making my second vehicle purchase at City Volkswagen of Evanston. purchase at City Volkswagen of Evanston. More

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Every employee I came in contact with went above and beyond to make my experience great. Gilbert was friendly, helpful and an excellent communicator. He did everything he promised and more. He kept in c beyond to make my experience great. Gilbert was friendly, helpful and an excellent communicator. He did everything he promised and more. He kept in contact so I knew exactly what to expect and followed up with me about picking up my car. He knew I had a long drive and had everything prepared so I could get on the road as quickly as possible. I would definitely recommend working with him! More

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Mr. Gilbert Ansah at City Volkswagen was OUTSTANDING as a salesperson for me and my son last night. He was extremely genuine, personable, and answered all of our questions patiently. We felt no pressure an salesperson for me and my son last night. He was extremely genuine, personable, and answered all of our questions patiently. We felt no pressure and were not rushed at all. I have purchased many cars over the years, and I can say that Mr. Gilbert Ansah is the finest salesperson I have had. City VW also has a nice vibe, with a relaxed atmosphere, good music, and people who seem friendly. More

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This was a very pleasant car-buying experience. When I walked into the dealership, Josiah Zwirn greeted me right away and also accompanied me on the test drive. Although he is relatively new to the When I walked into the dealership, Josiah Zwirn greeted me right away and also accompanied me on the test drive. Although he is relatively new to the role, Josiah is the most sincere and friendly salesperson I’ve met so far. He did his best to answer all of my questions, looked into additional details when needed, and communicated with his manager to make sure I received accurate information. The main salesperson handling my purchase that day was Gilbert Ansah. Although Gilbert was a bit busy that day (and had Josiah assist me), I never felt neglected. He handled everything very efficiently, answered questions clearly and directly, and acted professionally throughout the entire process. When I brought up certain conditions and requests regarding the purchase, Gilbert responded honestly and straightforwardly, which made the negotiation stress-free. One small example: before the test drive—even before we started discussing pricing—Gilbert proactively explained which parts and features were not included with the vehicle at that price, and he immediately brought out other cars to compare and clarify. The entire process was transparent and enjoyable. It was truly a great transaction experience with Gilbert. More

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Such a good vibe from the moment I walked into City Volkswagen of Evanston. Ian and Frank were helpful in getting me set up with a test drive and sharing the cool features while we were on the road. Volkswagen of Evanston. Ian and Frank were helpful in getting me set up with a test drive and sharing the cool features while we were on the road. When we returned the following day, Ian had tracked down the perfect TAOS for me! I really appreciated Gilbert's patience and assistance as we negotiated the best deal on my new car as well as my trade in. Gilbert was also very helpful in getting me set up on the VW app and showing me many of the new features. GREAT EXPERIENCE! Thank you all! More

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