Frank Guevara
Frank Guevara at City Volkswagen of Evanston

Frank Guevara

Sales Consultant

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

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5.0
41 Reviews

Dealership Experience

1 yr, 9 mos

Languages Spoken

English English

Spanish Spanish

5.0

41 Reviews

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41 Reviews of Frank Guevara

May 15, 2026

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Employee Rating

The team of Josiah, Frank, and Marcus at VW Evanston were attentive and helpful throughout the entire process. Worked with a tricky schedule of mine through purchase and delivery - and even remembered where More

by ‘24 Atlas Purchase
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Josiah Zwirn

May 16, 2026

City Volkswagen of Evanston responded

We’re glad Frank and Josiah smoothly coordinated your used Volkswagen Atlas purchase and delivery around your tricky schedule and even remembered your recent travels. Enjoy your Atlas and let us know whenever we can assist again. Sam Lotta General Manager slotta@cityautogroup.com

May 15, 2026

Dealership Rating
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I had a great experience working with City VW in Evanston. The team listens to.your needs and concerns, while helping through the sales process. Josh Kemper and Frank Guevara are awesome! More

by H Pfeiffer
Sales Price Transparency
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Recommend Dealer
Yes
May 15, 2026

City Volkswagen of Evanston responded

It’s great that Josh and Frank took the time to understand your needs and guide you through the sales process. Congratulations on your used Volkswagen Jetta. Enjoy every mile on the road. Sam Lotta General Manager slotta@cityautogroup.com

March 06, 2026

Dealership Rating
Employee Rating

We recently bought a Volkswagen Tiguan, and I honestly couldn’t be happier with the car and the overall experience. A big part of that is thanks to Frank Guevara. From the start, Frank was incredibly help More

by mapaulaj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 06, 2026

City Volkswagen of Evanston responded

It’s wonderful to hear you’re loving your Volkswagen Tiguan and that Frank’s patience and clear explanations made everything smooth. We appreciate you recommending Frank to other VW buyers. Please let us know if we can help with anything in the future. Sam Lotta General Manager slotta@cityautogroup.com

March 02, 2026

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I had another great experience working with Frank at VW Evanston. This is my second vehicle purchase with him, and once again he was thorough, attentive, and truly worked the deal in my favor. He paid clos More

by Brittany G.
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Recommend Dealer
Yes
Mar 02, 2026

City Volkswagen of Evanston responded

We’re pleased that Frank’s attention to detail made your second Volkswagen purchase smooth and worthwhile. It’s great to know he secured strong value for your trade-in and guided you every step of the way. Thank you for your recommendation and for choosing Volkswagen again. Sam Lotta General Manager slotta@cityautogroup.com

February 19, 2026

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Such a good vibe from the moment I walked into City Volkswagen of Evanston. Ian and Frank were helpful in getting me set up with a test drive and sharing the cool features while we were on the road. More

by deborah c
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gilbert Ansah, Ian Edmonson , Thank you to Tim in the finance office for keeping it simple!

Feb 20, 2026

City Volkswagen of Evanston responded

We’re delighted to hear how well everything came together from your initial test drive to driving home in a new Volkswagen Taos. Ian, Frank and Gilbert appreciated the opportunity to showcase features, locate the perfect model, and assist with your trade in and VW app setup. Thank you for sharing your experience and congratulations on your new Taos. Sam Lotta General Manager slotta@cityautogroup.com

February 04, 2026

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Made the process of buying a vehicle smooth and enjoyable. Very knowledgeable and friendly staff! More

by cla.mag.hil
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gilbert Ansah

Feb 04, 2026

City Volkswagen of Evanston responded

It’s wonderful to hear that our team made buying your new Volkswagen Jetta smooth and enjoyable. We’re glad the staff’s expertise and friendliness stood out. Thank you for sharing your experience and enjoy your Jetta!

January 28, 2026

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Very great customer service. Never had this type of experience from any other dealers other than Volkswagen in Evanston. 100/10 will spread the word of this place and their sales More

by methiasjones2
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Recommend Dealer
Yes
Jan 28, 2026

City Volkswagen of Evanston responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

January 06, 2026

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Frank was absolutely amazing. He had so much patience and just had an overall positive attitude. More

by Bismina9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2026

City Volkswagen of Evanston responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Evanston. Sam Lotta General Manager slotta@cityautogroup.com

January 02, 2026

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Had great service! Frank and the team were awesome to work with, made purchasing my new 2025 Tiguan a smooth process, while providing incredible customer service! Highl More

by Sheryl.rosenfeld
Sales Price Transparency
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Recommend Dealer
Yes
Jan 02, 2026

City Volkswagen of Evanston responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

January 01, 2026

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Employee Rating

As a woman with very little car experience, I walked in expecting your typical salesperson trying to force you to buy a car but Frank was the complete opposite! He was so honest and genuine the entire time More

by melinavillanueva84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2026

City Volkswagen of Evanston responded

Thanks for sharing about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

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