Dealership Experience
1 yr, 9 mos
Languages Spoken
English
Spanish
41 Reviews
Write a Review41 Reviews of Frank Guevara
May 15, 2026
The team of Josiah, Frank, and Marcus at VW Evanston were attentive and helpful throughout the entire process. Worked with a tricky schedule of mine through purchase and delivery - and even remembered where attentive and helpful throughout the entire process. Worked with a tricky schedule of mine through purchase and delivery - and even remembered where I had been traveling! More
Other Employees Tagged: Josiah Zwirn
May 15, 2026
I had a great experience working with City VW in Evanston. The team listens to.your needs and concerns, while helping through the sales process. Josh Kemper and Frank Guevara are awesome! Evanston. The team listens to.your needs and concerns, while helping through the sales process. Josh Kemper and Frank Guevara are awesome! More
Other Employees Tagged: Ian Edmonson, Brendan Cowhey, Josh Kemper
March 06, 2026
We recently bought a Volkswagen Tiguan, and I honestly couldn’t be happier with the car and the overall experience. A big part of that is thanks to Frank Guevara. From the start, Frank was incredibly help couldn’t be happier with the car and the overall experience. A big part of that is thanks to Frank Guevara. From the start, Frank was incredibly helpful, patient, and professional. He took the time to explain everything clearly, answered all of our questions, and made sure we felt comfortable throughout the whole buying process. If you are thinking about buying a Volkswagen, I highly recommend working with Frank. His kindness, professionalism, and dedication really make a difference. We are very grateful for all his help and couldn’t have asked for a better experience. More
March 02, 2026
I had another great experience working with Frank at VW Evanston. This is my second vehicle purchase with him, and once again he was thorough, attentive, and truly worked the deal in my favor. He paid clos Evanston. This is my second vehicle purchase with him, and once again he was thorough, attentive, and truly worked the deal in my favor. He paid close attention to every detail, made sure I received the most value for my trade-in, and helped secure a strong deal on my new vehicle. Frank is solid, professional, and genuinely cares about his customers. I appreciate his transparency, patience, and effort throughout the entire process. I highly recommend working with him if you’re considering a purchase. More
February 19, 2026
Such a good vibe from the moment I walked into City Volkswagen of Evanston. Ian and Frank were helpful in getting me set up with a test drive and sharing the cool features while we were on the road. Volkswagen of Evanston. Ian and Frank were helpful in getting me set up with a test drive and sharing the cool features while we were on the road. When we returned the following day, Ian had tracked down the perfect TAOS for me! I really appreciated Gilbert's patience and assistance as we negotiated the best deal on my new car as well as my trade in. Gilbert was also very helpful in getting me set up on the VW app and showing me many of the new features. GREAT EXPERIENCE! Thank you all! More
Other Employees Tagged: Gilbert Ansah, Ian Edmonson , Thank you to Tim in the finance office for keeping it simple!
February 04, 2026
Made the process of buying a vehicle smooth and enjoyable. Very knowledgeable and friendly staff! enjoyable. Very knowledgeable and friendly staff! More
Other Employees Tagged: Gilbert Ansah
January 28, 2026
Very great customer service. Never had this type of experience from any other dealers other than Volkswagen in Evanston. 100/10 will spread the word of this place and their sales Never had this type of experience from any other dealers other than Volkswagen in Evanston. 100/10 will spread the word of this place and their salesman! Highly recommended More
January 02, 2026
Had great service! Frank and the team were awesome to work with, made purchasing my new 2025 Tiguan a smooth process, while providing incredible customer service! Highl Frank and the team were awesome to work with, made purchasing my new 2025 Tiguan a smooth process, while providing incredible customer service! Highly recommend Frank and City Volkswagen of Evanston if you’re in the search of a Volkswagen! More
January 01, 2026
As a woman with very little car experience, I walked in expecting your typical salesperson trying to force you to buy a car but Frank was the complete opposite! He was so honest and genuine the entire time expecting your typical salesperson trying to force you to buy a car but Frank was the complete opposite! He was so honest and genuine the entire time! He also had so much patience with all the questions I had. So if you are out there wanting a VW but you’re worried about your typical salesmen stigma COME HERE and ask for Frank!! I’m sure all the salespeople are equally as good but Frank was the person that helped me drive out with a new car. Thanks Frank :) More

