I recently bought a car from this dealership and had an outstanding experience! For the first time, I left a dealer feeling genuinely satisfied with my purchase. The sales manager, Narcise Agic, was extremely knowledgeable and went above and beyond to educate me about the car I was buying. The entire process was transparent and pressure-free, which made a huge difference. I highly recommend this dealership to anyone seeking excellent service and a quality vehicle!

Had a great experience with everyone at this dealership - helpful, friendly and knowledgeable. Took the time to really help us explore our vehicle options.

We work with Josh to buy a Certified Preowned Tiguan. He was very informative and easy to work with. The finance department kept thing straightforward and worked with us to get to a place we were happy with. Overall, it was a very good experience.

I’m always skeptical going into a car dealership, but quickly realized there was no reason to be at City VW, of Evanston. Joshua & Mario are straight shooters, they’re honest, kind, and you can tell they care about and love what they do. I would highly recommend this dealership, and team, to anyone looking for a new car! They made the process fast, simple, and easy.

Narcis was absolutely wonderful to work with from start to finish. He was knowledgeable, patient, and took the time to answer every single question we had throughout the entire process, making everything feel easy and stress-free. He never rushed us, explained all of our options clearly, and truly made us feel confident in our decision. His professionalism and friendliness stood out, and it’s clear he genuinely cares about his customers. We couldn’t have asked for a better experience and can’t recommend Narcis enough!

Frank was absolutely amazing. He had so much patience and just had an overall positive attitude.