Randy and the management team made trading in my vehicle
a pleasant one. I am satisfied with the vehicle and the financing.
a pleasant one. I am satisfied with the vehicle and the financing.
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by quashia83
May 30, 2026 -
City Volkswagen of Evanston responded
We’re happy Randy and our management team made your trade-in experience so pleasant. It’s great to know you’re enjoying your new Volkswagen Atlas Cross Sport and that the financing met your needs. Thank you for sharing your feedback.
Sam Lotta
General Manager
slotta@cityautogroup.com
Great car buying experience, I appreciate the speedy
process and knowledgeable employees, I would highly recommend.
process and knowledgeable employees, I would highly recommend.
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by ztiwuag
May 18, 2026 -
City Volkswagen of Evanston responded
It’s wonderful to hear Randy and our team made your Volkswagen Tiguan purchase quick and informative. Thank you for recommending us, and enjoy every drive!
Sam Lotta
General Manager
slotta@cityautogroup.com
I had such a great experience working with this
dealership! As a first-time car buyer, I was nervous about making such a big purchase, but the team made the whole process feel so much easier. Randy
dealership! As a first-time car buyer, I was nervous about making such a big purchase, but the team made the whole process feel so much easier. Randy was especially great; he stepped in right away, helped me through every step, and was kind, patient, and thorough in explaining everything to me. I really appreciated how adaptable and supportive everyone was throughout the process. They made sure I felt comfortable, informed, and taken care of from start to finish. I’m so grateful for their help and would definitely recommend them to anyone looking to buy a car!
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by emmadeverteuil
May 15, 2026 -
City Volkswagen of Evanston responded
We’re thrilled your first-time car purchase felt easier thanks to our team’s supportive and patient approach. Randy is glad he could walk you through each step and make sure you felt comfortable with your Volkswagen. Thank you for recommending us to others.
Sam Lotta
General Manager
slotta@cityautogroup.com
I recently purchased a brand new 2026 Golf R from City VW
of Evanston, and I had an outstanding experience. Randy, my sales guy, was absolutely amazing throughout the entire process. His professionalism and
of Evanston, and I had an outstanding experience. Randy, my sales guy, was absolutely amazing throughout the entire process. His professionalism and expertise were evident, and he guided me seamlessly from start to finish. Not only did I get a fantastic deal, but his service was truly exceptional. If you're in the market for a VW, I highly recommend reaching out to Randy at VW of Evanston– you won't be disappointed
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by curylonicholas15
May 01, 2026 -
City Volkswagen of Evanston responded
We’re delighted Randy’s expertise made your new 2026 Volkswagen Golf R purchase so seamless. Enjoy every moment behind the wheel, and thank you for recommending Randy to fellow VW enthusiasts.
Sam Lotta
General Manager
slotta@cityautogroup.com
Good experience with used car purchase.
Easy communication and no pressure. Would consider another purchase from this dealership in the future.
Easy communication and no pressure. Would consider another purchase from this dealership in the future.
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by Michaelwzimmerman
Apr 30, 2026 -
City Volkswagen of Evanston responded
It’s great to hear you had a smooth experience purchasing a used Volkswagen Tiguan. We’re glad our communication felt straightforward and pressure free. We look forward to helping you with your next VW purchase.
Sam Lotta
General Manager
slotta@cityautogroup.com
I couldn’t have asked for a better car buying experience!
I arrived at the dealership about a half hour before closing because I saw the Atlas that I had been looking for and didn’t want to wait on it. At no
I arrived at the dealership about a half hour before closing because I saw the Atlas that I had been looking for and didn’t want to wait on it. At no point did Randy make me feel rushed or pressured. He was helpful, friendly and very patient throughout the entire process. Thank you so much!
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by kfcasey628
Apr 27, 2026 -
City Volkswagen of Evanston responded
It’s wonderful to hear you found the used Volkswagen Atlas you’d been looking for and that Randy made the process so relaxed and supportive. Thank you for sharing your experience and for choosing us. Enjoy your Atlas!
Sam Lotta
General Manager
slotta@cityautogroup.com
Very knowledgeable and very accommodating and helping and
making the presses smooth and very easy
making the presses smooth and very easy
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by jdfriesema9992
Apr 26, 2026 -
City Volkswagen of Evanston responded
Thank you for choosing us for your used Volkswagen Taos purchase. We’re glad Randy and our team could offer knowledgeable, accommodating support to make the process straightforward.
Sam Lotta
General Manager
slotta@cityautogroup.com
Had a really great experience with Randy helping us
navigate the process. He was patient, kept us informed and generally made things easy from start to finish!
navigate the process. He was patient, kept us informed and generally made things easy from start to finish!
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by erorourke
Apr 26, 2026 -
City Volkswagen of Evanston responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Sam Lotta
General Manager
slotta@cityautogroup.com
Apr 26, 2026 -
City Volkswagen of Evanston responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Sam Lotta
General Manager
slotta@cityautogroup.com
Randy was extremely helpful in selling a used Tesla -
knowledgeable and professional about the vehicle. Would recommend to family and friends.
knowledgeable and professional about the vehicle. Would recommend to family and friends.
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by DB
Apr 23, 2026 -
City Volkswagen of Evanston responded
Thank you for highlighting Randy’s expertise during your Tesla purchase. It means a lot that you’d recommend us to family and friends. Enjoy every mile behind the wheel of your Tesla.
Sam Lotta
General Manager
slotta@cityautogroup.com
We had an amazing experience with City Volkswagen of
Evanston! The team was extremely responsive, customer friendly, and moved us through the lease process quickly. Ian and Wayne made it all happen, a
Evanston! The team was extremely responsive, customer friendly, and moved us through the lease process quickly. Ian and Wayne made it all happen, and we are grateful to have had the opportunity to work with them. I recommend this dealership given our positive experience and I personally look forward to working with the team again when our lease expires.
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by Lisa R. from Glenview
Apr 22, 2026 -
City Volkswagen of Evanston responded
Thank you for sharing your positive five-star experience. We’re glad Ian and our team could guide you smoothly through the lease of your new Volkswagen. Your recommendation means a lot and we look forward to assisting you again when your lease renews.
Sam Lotta
General Manager
slotta@cityautogroup.com