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Mario Grbavac
Mario Grbavac at City Volkswagen of Evanston

Mario Grbavac

Sales Associate

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

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5.0
739 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

13 yrs, 4 mos

Languages Spoken

Croatian Croatian

English English

5.0

739 Reviews

Write a Review

739 Reviews of Mario Grbavac

June 17, 2026

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Employee Rating

Kind, efficient, and well organized. What more to say about Mario and his staff here at City. Very happy with my purchase More

by Mike
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Jun 17, 2026

City Volkswagen of Evanston responded

How wonderful to hear Mario and his team provided kind, efficient, and well-organized service during your purchase. Enjoy every drive in your Volkswagen. Sam Lotta General Manager slotta@cityautogroup.com

June 09, 2026

Dealership Rating
Employee Rating

They put in the effort to earn my business, and when I got a flat three days after buying the car (b/c of road debris), they replaced the tire free of charge--great customer service. More

by tn
Recommend Dealer
Yes

Other Employees Tagged: Matthew Mikhail, Brendan Cowhey , Rob, Wayne

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Jun 09, 2026

City Volkswagen of Evanston responded

We’re pleased our team earned your business and could swiftly replace the tire on your Volkswagen Golf R after the flat. Enjoy driving your Golf R and let us know if there’s ever anything else we can do. Thank you for the 5-star rating! Sam Lotta General Manager slotta@cityautogroup.com

May 31, 2026

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Employee Rating

I love coming here for sales and service. Both are run well and have a good system going. More

by Rachel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matthew Mikhail

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May 31, 2026

City Volkswagen of Evanston responded

Thank you for trusting Volkswagen for both sales and service. Your feedback about our smooth processes means a lot to our team. Mario and Matthew will be happy to hear you had such a positive experience. Sam Lotta General Manager slotta@cityautogroup.com

May 31, 2026

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Employee Rating

Second time working with Mario within the last couple of years. Hands down best two car buying experiences I have had in my life More

by JoeB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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May 31, 2026

City Volkswagen of Evanston responded

Hi there! Thank you for returning and congratulations on your used Volkswagen Jetta. We’re delighted Mario made both of your purchases stand out as your best car-buying experiences. We appreciate your trust and look forward to assisting you again. Sam Lotta General Manager slotta@cityautogroup.com

May 30, 2026

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Great experience at Scala VW. The team was friendly, straightforward, and easy to work with. No pressure, no games—just honest communication and a smooth buying process. They answ More

by NrbBuka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 31, 2026

City Volkswagen of Evanston responded

It’s wonderful to know our team provided honest communication and a smooth process for your Tiguan purchase. Enjoy your new Volkswagen and thank you for recommending us. Sam Lotta General Manager slotta@cityautogroup.com

May 30, 2026

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Employee Rating

Called in advance to look at 3 cars. They had them ready. I picked the one I like and it was a very smooth process. Great job More

by Roger
Recommend Dealer
Yes

Other Employees Tagged: Robert

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May 31, 2026

City Volkswagen of Evanston responded

Thank you for calling ahead so we could have the three vehicles ready for your visit. We’re glad you chose a used Volkswagen Tiguan and that everything went smoothly. Enjoy your Tiguan on the road! Sam Lotta General Manager slotta@cityautogroup.com

May 29, 2026

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Employee Rating

Kind, honest and very respective of time. I highly recommend coming here and working with Mario More

by Ben
Recommend Dealer
Yes
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May 29, 2026

City Volkswagen of Evanston responded

We’re thrilled Mario was kind, honest, and respectful of your time throughout the purchase of your new Volkswagen Taos. Congratulations on choosing the Taos, and thank you for highly recommending Mario. We look forward to assisting you again. Sam Lotta General Manager slotta@cityautogroup.com

May 29, 2026

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Employee Rating

The kindness from Mario and his efficiency has been tremendously appreciated! I highly recommend to all that they go to City VW of Evanston for a valuable experience. More

by drelynn78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 29, 2026

City Volkswagen of Evanston responded

It’s wonderful to hear Mario’s kindness and efficiency made your experience so positive. We appreciate your recommendation and hope to assist you again in the future. Sam Lotta General Manager slotta@cityautogroup.com

May 29, 2026

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Employee Rating

Nice to work with a dealership that is upfront and honest. Awesome job gentlemen, keep up the great work More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ROB

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May 29, 2026

City Volkswagen of Evanston responded

It’s rewarding to hear that our upfront and honest approach resonated with you. Mario and our team are delighted you’re pleased with your used Audi S5 purchase. We appreciate you taking the time to share your experience. Sam Lotta General Manager slotta@cityautogroup.com

May 27, 2026

Dealership Rating
Employee Rating

Rob and Mario were both great to work with. They truly are masters at their craft. More

by John
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rob

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May 27, 2026

City Volkswagen of Evanston responded

Thank you for choosing a used Volkswagen Atlas and recognizing Mario’s expertise. We’re delighted the buying experience lived up to your expectations. Enjoy every drive in your Atlas. Sam Lotta General Manager slotta@cityautogroup.com

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