Ray cotto sold my Atlas today.
He and Austin were awesome. Super helpful. Very knowledgeable, worked with me.
He and Austin were awesome. Super helpful. Very knowledgeable, worked with me.
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by Tyler Kirsh
Apr 30, 2026 -
City Volkswagen of Chicago responded
We’re delighted Ray could offer such helpful and knowledgeable assistance with your new Volkswagen Atlas purchase. Enjoy every moment behind the wheel. Thank you for sharing your positive experience.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
I’ve purchased multiple vehicles from this dealership,
and working with Ray again only reinforced why I keep coming back. He was patient, straightforward, and genuinely focused on helping me make the righ
and working with Ray again only reinforced why I keep coming back. He was patient, straightforward, and genuinely focused on helping me make the right decision — not just closing a deal.
What I really appreciated was the transparency. We walked through everything honestly, including the good and the not‑so‑good, and there was never any pressure or games. He took the time to answer questions, explain options clearly, and respected my priorities throughout the process.
Buying a car can be stressful, but [Name] made it feel calm and collaborative. If you’re looking for someone who values long‑term relationships and treats you with respect, I’d absolutely recommend asking for him.
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by glocolon
Apr 30, 2026 -
City Volkswagen of Chicago responded
Thank you for choosing us again for your used Jeep Cherokee. We’re pleased Ray provided a transparent, pressure-free experience and took time to address all of your questions. We look forward to assisting you on your next visit.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Ray and Rob did a great job - communication was easy and
quick, it’s why I’ve been a 4x repeat customer with City VW!
quick, it’s why I’ve been a 4x repeat customer with City VW!
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by aguy
Apr 23, 2026 -
City Volkswagen of Chicago responded
We appreciate your continued loyalty as a four-time Volkswagen customer. It’s great to hear Ray and Rob provided clear and efficient communication throughout your visit. Thank you for choosing Volkswagen again.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Ray was great and took car of my way and I on separate
occasions within 3 months of one another. Thanks for the professionalism with a smile
occasions within 3 months of one another. Thanks for the professionalism with a smile
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by ChicagoCar
Apr 23, 2026 -
City Volkswagen of Chicago responded
It’s fantastic that you returned for service on your Volkswagen Tiguan twice in just a few months, and that Ray delivered professional, friendly care each time. We appreciate your trust in us. We look forward to assisting you again.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
ray cotto was great , it was quick friendly and I walked
out happy. With my new car.
out happy. With my new car.
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by camartin130
Apr 22, 2026 -
City Volkswagen of Chicago responded
Thank you for the five star rating! We’re delighted Ray provided efficient and friendly service so you could walk away happy with your pre-owned Volkswagen Taos. Enjoy every mile in your new car!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Great experience great people .
I'd recommend them to family and friends. Thank you very much.
I'd recommend them to family and friends. Thank you very much.
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by Pat
Apr 22, 2026 -
City Volkswagen of Chicago responded
It’s wonderful to hear you’d recommend us to friends and family. Ray and our team are delighted your used Volkswagen purchase went smoothly. Thank you for your trust.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Great service !
Highly professional! Explained all the features of my vehicle and I was able to get my new car!
Highly professional! Explained all the features of my vehicle and I was able to get my new car!
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by Lorenzo1399
Apr 21, 2026 -
City Volkswagen of Chicago responded
We’re delighted Ray provided you with professional service and explained every feature of your Tiguan. Congratulations on your new Volkswagen and thank you for the fantastic review!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Ray Cotto was amazing at City VW of Chicago.
Pleasure to work with and the smoothest car buying process that I've ever experienced...and I've bought many many cars. Thanks Ray, you're the best!
Pleasure to work with and the smoothest car buying process that I've ever experienced...and I've bought many many cars. Thanks Ray, you're the best!!!
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by rganesan02
Apr 20, 2026 -
City Volkswagen of Chicago responded
It’s great to hear Ray made your used Volkswagen purchase so effortless. Knowing this was your easiest car-buying experience after many means a lot to us. Enjoy your new ride and feel free to reach out if you need anything.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Just got my Tiguan R-Line in the avocado green and it’s
amazing. Traded up from our 24 Taos SEL to the 2025 Tiguan R-Line and really couldn’t be happier. Thank you Ray for all that you did to help me get i
amazing. Traded up from our 24 Taos SEL to the 2025 Tiguan R-Line and really couldn’t be happier. Thank you Ray for all that you did to help me get into this car!
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by Rottnerig
Apr 15, 2026 -
City Volkswagen of Chicago responded
It’s fantastic to hear you’re enjoying your avocado green Tiguan R-Line and that trading up from your Taos SEL was seamless. We’ll be sure to pass along your thanks to Ray for guiding you through the process.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Ray C.
was very helpful in selecting the right financing, and completely walked us through the process with all our questions answered as we finally decided
was very helpful in selecting the right financing, and completely walked us through the process with all our questions answered as we finally decided Ray was the best person to close the deal. Please visit Ray at City VW Chicago.
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by Kgarciax071
Apr 12, 2026 -
City Volkswagen of Chicago responded
Thanks for sharing your experience with Ray and congratulations on your used Volkswagen Tiguan. We’re glad Ray guided you through the financing details and answered all your questions. Let us know if we can help again down the road.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
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