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Auffenberg Volkswagen

Shiloh, IL

4.6
277 Reviews
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1122 Auffenberg Avenue

Shiloh, IL

62269

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Showing 277 reviews

June 19, 2026

took longer than was told but other than that it went well, waiting area is nice More

by DKGALL1
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Recommend Dealer
Yes
Employees Worked With
unsure
June 19, 2026

Always go above and beyond to make sure our needs are met, from scheduling, to timeliness of maintenance, to making sure everything is "just right", the crew always delivers! More

by Grabber523
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Josh, Alex
June 19, 2026

They told me that my 2025 Volkswagen Jetta SE needed brake pads and that my tires were in the caution zone and my battery was in the caution zone so I replaced my brake pads took my car elsewhere and my More

by MC
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
I don’t know. Look it up. It’s in your computer.
June 19, 2026

Josh Douglas always takes great care of my family and I. Whether it’s my 2017 Passat or 2021 Atlas, Josh keeps us rolling. More

by ARCHANGELMJK2
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Recommend Dealer
Yes
Employees Worked With
Joshua Douglas
June 15, 2026

staff was nice, experience was great, would buy there again and recommend to other buyers More

by Mackenzie Brungard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay, Vinny, Tish
June 15, 2026

Great customer service. Great deal on a great car. Would highly recommend Jay and team More

by JEFFSTIRNAMAN
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jay Rieger, Vinny, Tish
June 14, 2026

I recently purchased a new vehicle from this dealership and had a pleasant experience. Very knowledgeable, respectful. More

by LISA.HEET
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Tre, Karen
June 13, 2026

My service tech was informative and very friendly. My appointment was on time and quicker than expected. More

by SARA.ELFRINK
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Derive tech
June 10, 2026

Fast and easy to schedule. Ready when it was supposed to be. Informed throughout the process. More

by TIM.MABREY45
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Larry
June 09, 2026

Great service! Outstanding customer advice to decide what maintenance to get done! Wait time was reasonable. Customer billing was detailed and explained fully. More

by ROD.THOMPSON
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Angie
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