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Bill Jacobs Volkswagen

Naperville, IL

Overview
Reviews
4.7
535 Reviews
Call Dealership (630) 848-6600
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2211 Aurora Avenue

Naperville, IL

60540

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Showing 535 reviews

June 15, 2026

Robert Butts was beyond great to deal with as the salesman. Bill Jacobs met all my requests swiftly and without concern. I am really excited with my new VW 2026 Tiguan SE. If you have never been to B More

by robert.bava
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Butts, Darren Heath
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Jun 17, 2026 -

Bill Jacobs Volkswagen responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs Volkswagen. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2026

The place and the team is very proffesional, nice, and friendly. Marc was helping us and he did a excellent job. Thank you. More

by beatakosakowski
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Bernard
Report | Print
Jun 07, 2026 -

Bill Jacobs Volkswagen responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs Volkswagen. If you have any further questions, please don't hesitate to reach out!

June 01, 2026

I had a great experience at this Bill Jacobs dealership! I highly recommend salesman, Marc Bernard! More

by madison flondor
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marc Bernard
Report | Print
Jun 03, 2026 -

Bill Jacobs Volkswagen responded

Madison, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 23, 2026

Sales staff was very helpful and informative in helping me purchase my new Tiguan. Would recommend this dealership. More

by thross41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Mendoza
Report | Print
May 24, 2026 -

Bill Jacobs Volkswagen responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs Volkswagen. Thanks for the recommendation, and have an amazing day!

May 05, 2026

Knowledgeable and friendly sales person. No tricky business. Cristal clear transaction. Highly recommended. Personally recommend Cesar Mendoza I have been doing business with VW Naperville s More

by murillo12704
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Mendoza
Report | Print
May 18, 2026 -

Bill Jacobs Volkswagen responded

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

April 30, 2026

you’re in the market for a new car, you have to consider Bill Jacobs Volkswagen! The staff is very friendly and goes above and beyond to make the car-buying process smooth. I definitely recommend this de More

by Alcantar.jonatan01
Recommend Dealer
Yes
Employees Worked With
Rick, Brenda Arteaga, Nikolina Vogler
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April 12, 2026

Thank you the friendly and efficient service, you were great! I will definitely refer friends and family here for a fantastic experience! More

by Venessa.nel.86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikolina Vogler
Report | Print
Apr 16, 2026 -

Bill Jacobs Volkswagen responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs Volkswagen. Until the next time we meet, take care!

April 09, 2026

Rachel was amazing to work with, knowledgeable and easy-going. Never felt hurried or pressured. The team made buying our first Volkswagen quick and easy. I would buy another Volkswagen from Bill Jacob More

by Carlos D Barillas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Sturtevant, Chris VerHagen, Nikolina Vogler
Report | Print
Apr 12, 2026 -

Bill Jacobs Volkswagen responded

Hi Carlos, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs Volkswagen. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2026

Buying/Leasing is a car is a major decision and the team at Bill Jacobs VW, Naperville, IL made every step of the journey exceptional. What stood out is the professionalism and customer experience through t More

by sukumar.repuri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikolina Vogler
Report | Print
Apr 11, 2026 -

Bill Jacobs Volkswagen responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs Volkswagen! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2026

They did a great job. Friendly and informative. I would recommend giving them a shot. More

by retruncustomer37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikolina Vogler
Report | Print
Mar 31, 2026 -

Bill Jacobs Volkswagen responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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