Napleton's Auto Park of Urbana

Good service and efficient work. All the work was done very well. Representative was professional All the work was done very well. Representative was professional More

I've being buying cars for a very longtime and have never experience the respect and kindness of any dealership like this. The staff here are all deserving of an AAA rating, they were very helpful and value experience the respect and kindness of any dealership like this. The staff here are all deserving of an AAA rating, they were very helpful and value for opinion as to what I was looking for. I recently purchased a new Outlander for my wife for Mother's Day and my salesman Scott Breeding was very professional and was able to answer all my questions. The Sales manager Dereck Jones and my finance manager Jarmal Berry are topnotch and very professional, they wanted to make sure that all my needs were address with the purchase of our new 2024 Outlander SEL. I'm recommending them as well as this dealership to all my friends and family to are in need of a car or SUV. Thanks for helping surprise my wife on this pass Mother's Day 5/12/2024 John Gardner More

I just bought my Hyundai Tucson Hybrid from Mariyah. Love the vehicle and Mariyah was fantastic to work with! Excellent customer service and she will go above and beyond for the client. Anyone looking f Love the vehicle and Mariyah was fantastic to work with! Excellent customer service and she will go above and beyond for the client. Anyone looking for a new vehicle I'd recommend you ask for Mariyah so you can get the best service! More

Nick Rice is always professional, helpful, explains well what is needed for my car. He makes sure I am updated on what is going on with my car while at the dealer. I greatly recommend Nick. what is needed for my car. He makes sure I am updated on what is going on with my car while at the dealer. I greatly recommend Nick. More

Service is always done professionally and on time. Nick was particularly helpful and personable. Any questions I have are very clearly addressed. Nick was particularly helpful and personable. Any questions I have are very clearly addressed. More

This is the second car I have purchased with Napleton's. Bianca Bester was great and answered all my questions. Bianca Bester was great and answered all my questions. More

I would like to commend Todd Ballard in the Service Department. Todd recently went above and beyond in an effort to get a rather expensive repair on my 2020 Sienna covered by my extended warranty. When Department. Todd recently went above and beyond in an effort to get a rather expensive repair on my 2020 Sienna covered by my extended warranty. When he encountered hesitation in getting the repair covered by the warranty, he persisted on my behalf. His efforts saved me close to $2,000. His concern for the customer will certainly influence me when it comes time to purchase my next car. Give the man a raise! More

Keeps track of service, informative service personnel. Polite interactions with staff. But short on car inventory. Polite interactions with staff. But short on car inventory. More

Came in to test drive a couple vehicles to see what I would like to purchase. Austin found several that I drove that day. He was knowledgeable about every vehicle , answering every question I had for him would like to purchase. Austin found several that I drove that day. He was knowledgeable about every vehicle , answering every question I had for him, and went out of his way to accommodate my needs. I did not purchase yesterday, but I will be back with my wife to purchase our new vehicle from Napletons! More

Napletons was great, Austin was a huge help finding several vehicles for my wife and I . He was very helpful and knowledgeable about the vehicles he showed us. Would work with him on our next purchase several vehicles for my wife and I . He was very helpful and knowledgeable about the vehicles he showed us. Would work with him on our next purchase for sure!! More