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Volkswagen of Downtown Chicago
Chicago, IL
3,237 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 16, 2026
I purchased a preowned Porsche Cayenne from Volkswagen of
Downtown Chicago. The transaction was somewhat complicated as I am out of state. However, I worked with the Preowned Sales Manager Rocco Cesario and
More
by JTT2
Employees Worked With
June 13, 2026
Muchas gracias Luis muy amable nos ayudó mucho y nos
informó mucho! Cuando busque otro carro volveré
More
by Rangel9549
Employees Worked With
June 10, 2026
Unfortunately, I have to give VW Downtown Chicago a low
rating.
After my previous Volkswagen was totaled, I was excited about the opportunity to purchase another one. I submitted an inquiry through my b
More
by PotentialBuyer12
Employees Worked With
Dealership Inventory (348 Vehicles)
Photos & Amenities
- Free WiFi
- Indoor Customer Parking
- Automated Car Wash
- Instant Financing
- Complimentary Valet Parking
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Children's Play Room
- Express Service
- Home Delivery
- No Contact Transactions
- Free Coffee
- Free Drinks
- Virtual Appointments
- Vehicle Sanitization
- Authorized Parts Store
- Pet Friendly
- Home Test Drives
- Rental Car Service Onsite
- Shuttle Service
- Vending Machines
- Climate Controlled Indoor Lot
