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Toyota Direct
Columbus, OH
1,047 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,047 reviews
August 31, 2024
Icee is the best. She must have a great drive manager. I will only take my cars to Spicee Icee. She must have a great drive manager. I will only take my cars to Spicee Icee. More
by jjrodock
Verified CustomerEmployees Worked With
August 31, 2024
Caleb is very understanding and has taken great care of my vehicle while it is at the shop. my vehicle while it is at the shop. More
by cbird
Employees Worked With
Other Employees :
Ana Santos
August 30, 2024
I keep coming back. Good service for the price. I wish they washed my car. Good service for the price. I wish they washed my car. More
by luanda_c
Employees Worked With
August 30, 2024
It overcharged me. I went for an oil change and I ended up paying for an unwanted tire rotation. Then the attendant, after I released my minivan to her, told me to wait I went for an oil change and I ended up paying for an unwanted tire rotation. Then the attendant, after I released my minivan to her, told me to wait in the lobby. I did. But she did not come to get me even though my service was completed promptly. I waited three hours at the lobby and when I went to ask the attendant about my oil change, she told me that she was calling my husband and me, when we specifically agree that I would be - in person - waiting to be called back in the lobby. I should get a 50% rebate for overcharging me and forgetting me for three hours in the establishment lobby. More
by lopezfamily1844
Employees Worked With
August 30, 2024
I was not pleased with my service. I was not told what was found wrong with my car even though I knew my brakes were bad they did not even say nothing but they were supposed to check. I was not told what was found wrong with my car even though I knew my brakes were bad they did not even say nothing but they were supposed to check. I also was never charged separately or so much for a tire rotation. More
by gethadixon
Employees Worked With
Don't know
August 30, 2024
Loyal treatment over the years as I bought and serviced my Highlander at Toyota Direct. Fair pricing and always available when I need my Toyota experts. Miss the car wash, only reason for 4 starts my Highlander at Toyota Direct. Fair pricing and always available when I need my Toyota experts. Miss the car wash, only reason for 4 starts More
by tylertrippier
Employees Worked With
August 30, 2024
There care for all customers they do quick all they ask you what need next we really appreciate you what need next we really appreciate More
by maalimkululo20
August 30, 2024
Great purchase experience, the team was fantastic. Will recommend all my friends and family. Thanks Will recommend all my friends and family. Thanks More
by scott.rieser
