Sean Bradford | Page 3

Klaben Ford has maintained my Escape the last 7 years. Most recently I drowned my fob in my washing machine and needed to have 2 new fobs re-programmed. We ran into a couple of issues but I want to thank Most recently I drowned my fob in my washing machine and needed to have 2 new fobs re-programmed. We ran into a couple of issues but I want to thank Sean Bradford for taking charge and resolving the issues and taking care of their customers. More

by ed.ellis.149 Verified Customer Verified Customer

Report | Print

Fast friendly service, I won’t take my truck anywhere else. I recommend the service department. I wouldn’t even go to another Ford dealership. else. I recommend the service department. I wouldn’t even go to another Ford dealership. More

by Paul Verified Customer Verified Customer

Report | Print

Kim is always very thorough and thoughtful making sure to explain everything and recommend the needed services. explain everything and recommend the needed services. More

Report | Print

He’s thorough, honest, knowledgeable, and helpful. He worked hard at getting me the best service. He worked hard at getting me the best service. More

by Vickie Davis Verified Customer Verified Customer

Report | Print

This dealership’s customer service is top tier! I highly recommend them for any of your car service needs! I highly recommend them for any of your car service needs! More

Report | Print

Klaben has it going on in all aspects of service. Mike Brandvoid is our guardian Angel providing the best service needed. Very approachable and effective in saving us cost and time. Thank you Mike Mike Brandvoid is our guardian Angel providing the best service needed. Very approachable and effective in saving us cost and time. Thank you Mike!! More

by TRCClaflin Verified Customer Verified Customer

Report | Print

I will forever recommend this dealership. I have gone to closer Ford dealerships, and choose to go further distance to Klaben because of the trust and respect I’ve gained with the people who I have gone to closer Ford dealerships, and choose to go further distance to Klaben because of the trust and respect I’ve gained with the people who work here. I’ve unfortunately spent too much time visiting the service department over several months, absolutely no fault of theirs, and every time I have been treated with care, sincerity, and respect. They have put my needs first every single time, and have stayed consistent in the service and culture they deliver to their customers. They have helped me so much, and I will continue to trust them. Due to the extraordinary support from the service department, I cannot wait to purchase my next vehicle here and experience the same culture in the sales department. The stress that comes with maintenance issues can be overwhelming, but every time Anthony took the reins on providing empathy and support, and always delivered a quick turnaround to get my vehicle back on the road. I cannot say enough good about the experiences I’ve had here over several years. More

by slaney4 Verified Customer Verified Customer

Report | Print

Mona a fabulous person and professional, and very compassionate. She takes her work to the next level for certain, isnd is so dependable, kind, and really cares about the customer. I would recommend compassionate. She takes her work to the next level for certain, isnd is so dependable, kind, and really cares about the customer. I would recommend her without reservation. More

Report | Print

I had scheduled service work for my F150 for Tuesday 11/4 at 7:00am to have the works done and it completely slipped my mind being caught up in Physical Inventory at work and by 8 am Joe French was on the ph at 7:00am to have the works done and it completely slipped my mind being caught up in Physical Inventory at work and by 8 am Joe French was on the phone calling me to remind me I had an appointment, so I ran the truck down and dropped it off fortunately I'm only a couple blocks away. I thanked Joe for the courtesy call when I saw him 3 hours later he was calling me to tell me it was done. Greatly appreciate the service More

by Berniestu1 Verified Customer Verified Customer

Report | Print

I felt that the dealership and its staff did a great job. They healed me with getting a great new car for myself. The process was made easy by Luke and the others. They healed me with getting a great new car for myself. The process was made easy by Luke and the others. More

Report | Print