Mona Crooks

Always up front with repairs needed or recommended. I have been going to Mona for 15+ years I have been going to Mona for 15+ years More

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My wife and I have been buying and leasing vehicles from Klaben Ford for over 20 years and Mona Crooks has been our service advisor this entire time. She is undoubtedly the best service advisor we have ever Klaben Ford for over 20 years and Mona Crooks has been our service advisor this entire time. She is undoubtedly the best service advisor we have ever had and we will always continue to contact her to schedule our services. More

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I have built a good rapport with Mona over the years and trust her recommendations when it comes to the service to my vehicle. trust her recommendations when it comes to the service to my vehicle. More

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Klaben Ford and Mona are very professional and great to work with. Mona was very helpful with questions and concerns i have had. work with. Mona was very helpful with questions and concerns i have had. More

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Mona was very professional and helpful. She answered questions and was informative. She takes pride in her work. She answered questions and was informative. She takes pride in her work. More

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Mona is such a big help when my vehicle needs serviced. Gets me scheduled and it smooth sailing from there. Proud to buy and work form Klaben. Gets me scheduled and it smooth sailing from there. Proud to buy and work form Klaben. More

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Klaben is one of most honest car dealerships in the area and its employees, Mona Crooks and Service Manager Tom Alcorn go above and beyond to make the Klaben Ford experience truly professional. It is a plea and its employees, Mona Crooks and Service Manager Tom Alcorn go above and beyond to make the Klaben Ford experience truly professional. It is a pleasure to do business with the Klaben Service Team. They handled my truck issues promptly and professionally. Thank you More

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My dad passed away in 1990. He was a Klaben guy, so our family was. He bought me a used Ford Tempo from Klaben when I was 17, a few months before he passed. He was 49. Years lat He was a Klaben guy, so our family was. He bought me a used Ford Tempo from Klaben when I was 17, a few months before he passed. He was 49. Years later, in my early 20’s, I needed a new car, due to an oil leak I didn’t know I had. I had no credit, but needed a car to get to work. That car would be a maroon Escort, however my credit came back no go. Somewhere along the way, as the story goes, Mr. Klaben made a phone call to Ford Motor Credit, and I got approved. I never forgot that, and we have been loyal since, in no small part to Mona, who has probably been with us since then - about 30 years ago :) More

by rickmoore5014 Verified Customer Verified Customer

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Mona was beyond helpful. She went above and beyond for us! She was training a young man at the time as well, his name is Eli I’m beyond grateful he was there to help as well! She went above and beyond for us! She was training a young man at the time as well, his name is Eli I’m beyond grateful he was there to help as well! More

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I have been using Klaben Ford Service for decades. They are reliable and honest. I trust them with my vehicles. Mona is a great service advisor. They are reliable and honest. I trust them with my vehicles. Mona is a great service advisor. More

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