Dealer Reviews
Cars for Sale
Dealer Log In
Mona Crooks
1,318 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
34 yrs, 5 mos
Industry Experience
34 yrs, 5 mos
Specialties & Trainings
Master Certified Service Advisor
1,318 Reviews
Write a Review
1318 Reviews of Mona Crooks
Verified Customer
July 14, 2026
Listens to what you need and very helpful. Makes sure you are happy when you leave Makes sure you are happy when you leave More
by coreywright1227
Other Employees Tagged: Joe French
July 13, 2026
Service was great! Kim is very thorough and professional. Very pleasant and easy to work with. Kim is very thorough and professional. Very pleasant and easy to work with. More
by dxfrance
Other Employees Tagged: Kim Wolfram
July 11, 2026
Great service great prices great accommodations great scheduling great location great follow up great cars scheduling great location great follow up great cars More
by mhoffa984
Other Employees Tagged: Joe French, Kim Wolfram, Tom Alcorn, Sean Bradford, Anthony Thurman Jr, Becky Lawson, Daniel Akers , Jennifer Switzer
June 24, 2026
Trust! I trust him and that's important these days. Joe French directs and helps me understand the things that needs to be done on my car and I value his I trust him and that's important these days. Joe French directs and helps me understand the things that needs to be done on my car and I value his opion and I trust him. I know if there is anything I need he will do his best to help me. More
by Deborah Cook
Other Employees Tagged: Joe French, Steve Perkins, Chris Fritz, Curt Conrad, Wayne Smith
June 06, 2026
Mona Crooks was very helpful in getting my service taken care of. Technician John Coleman was very thorough! care of. Technician John Coleman was very thorough! More
by MABDENT
Other Employees Tagged: Richard Klaben, Christine Klaben, David Klaben , Tyler in service.
May 25, 2026
I have never purchased a vehicle from this dealership. But their service on my 2009 Lincoln MKZ has always been excellent! The thoroughness in their work is phenomenal and they have been VERY trustworthy But their service on my 2009 Lincoln MKZ has always been excellent! The thoroughness in their work is phenomenal and they have been VERY trustworthy in their repairs. In this day and age, it is not easy to find a service department that you trust with your needed car repairs. But I cal always rely on the Service Reps and technicians here to do excellent work at a fair price! Thank you, Klaben! More
by Jtomei1954
Other Employees Tagged: Joe French
Dealership Inventory (271 Vehicles)
