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Joe French
Joe French at Klaben Ford Lincoln

Joe French

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
1,086 Reviews

I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218

Dealership Experience

30 yrs, 5 mos

Industry Experience

30 yrs, 5 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,086 Reviews

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1086 Reviews of Joe French

July 16, 2026

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Employee Rating

One of the best in the business. Helpful willing and able to service.great fils More

by Papadew5580
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Yes
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July 14, 2026

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Listens to what you need and very helpful. Makes sure you are happy when you leave More

by coreywright1227
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Yes

Other Employees Tagged: Mona Crooks

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July 11, 2026

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Great service great prices great accommodations great scheduling great location great follow up great cars More

by mhoffa984
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Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Kim Wolfram, Tom Alcorn, Sean Bradford, Anthony Thurman Jr, Becky Lawson, Daniel Akers , Jennifer Switzer

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July 08, 2026

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Joe is very professional and explained all the services performed on my vehicle in detail. Joe is a great guy who takes care of his customers. More

by tkjohnson0802
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Yes
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July 07, 2026

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Had a great experience interacting with the service dept. Joe French is awesome to work with. More

by pekarski01
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Yes
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July 07, 2026

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Joe is an excellent professional. He kept me up-to-date on what was going on with my vehicle and gladly answered any and all questions I had and was very thorough in his explanations. More

by Mr. T
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Yes
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Jul 10, 2026

Klaben Ford Lincoln responded

Mr. T Thank you for taking the time to share feedback regarding your most recent service visit. Your comments are both kind and constructive. We think Joe is great too and appreciate your kind words even in light of a less than perfect experience. The Klaben team values you as a service customer. I really appreciate the time you spent with me over the phone the other day. We are looking forward to exceeding your expectations on the next visit and are hopeful that we will earn that extra star. Please know the entire team takes the time to review your feedback and utilizes it to better the customer experience. Don’t hesitate to reach out to ANY department team member for any assistance in any department. Have a great weekend! Thank you! Aaron Heinlein C: 330.352.1925 aheinlein@klaben.com

July 07, 2026

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When I saw the Maverick it had a stop sale because of a recall Tyler kept me updated and when we finally came in to do the paperwork as muck trouble as he and Jen from financing had with the system they ke More

by Carol Kellar
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Yes

Other Employees Tagged: Tyler Kline, Jennifer Bowen, Gavin Fano, Anthony Thurman Jr

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July 07, 2026

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Always a great job at Klaben Ford. They keep my Escape running great. Thanks Jo French for all you and your team do!! More

by PATGYNN
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Yes
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July 07, 2026

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Joe French and Klaben Ford has provided exceptional service with professionalism, timeliness, and with courtesy. Thank you for everything, Klaben! More

by R Klayko
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Yes
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July 03, 2026

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Kim is an outstanding service associate. Kind, helpful and a great positive attitude. Klaben has top notch customer service, which is why we continue to go there for regular vehicle maintena More

by Erin S.
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Recommend Dealer
Yes

Other Employees Tagged: Kim Wolfram, Gavin Fano

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