Tucker Ressler
Tucker Ressler at Klaben Ford Lincoln

Tucker Ressler

Service Advisor in training

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
63 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

1 yr, 8 mos

Specialties & Trainings

former mobile service technician

5.0

63 Reviews

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63 Reviews of Tucker Ressler

October 08, 2026

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Employee Rating

Work was performed well the first time and quickly. Very easy to work with, good communication. More

by hds
Service Price Transparency
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Recommend Dealer
Yes

October 04, 2026

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I took my truck in because it was stuck in limp mode. The dealership automatically said I needed a new transmission without finding the cause of the problem. They told me the fluid levels were up and it More

by JIMPLICKA
Service Price Transparency
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Recommend Dealer
No
Oct 05, 2026

Klaben Ford Lincoln responded

Jim, Thank you so much for taking the time to post a review and share your honest feedback. We ask for this to help us understand where we are doing well and areas needing improvement or attention. We then take that feedback and use it internally for coaching and counseling with our team. This is geared towards making us better at achieving our goal of meeting and exceeding the expectations of our customers and ultimately providing the level of service they deserve. Based on your comments we clearly let you down in thoroughly diagnosing your concern leaving you in doubt and frustrated as a result. Additionally, regarding services recommended it was clear we failed in clearly communicating and making sure you were comfortable with all aspects of estimating based on our factory remanufactured transmission pricing. The fact that we put you in a position of having to question this is disappointing and means we failed in providing the value and benefits as well as the reasons for our quoting associated with them. All of this could and should have been avoided. No excuses. I apologize for our missed steps and how you were made to feel as a result. We are better than this. Might I have just a few more minutes of your time at your convenience to discuss further, gain additional insight, and work towards a resolve that you are comfortable with? Moreso, we want to earn the opportunity to restore your confidence in us. Thank you again for your feedback and I look forward to speaking with you soon. Sean Bradford – (216)337-1005 – sbradford@klaben.com

October 01, 2026

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Tucker was very knowledgeable and helpful while my car was at the service center! He was updating me on information daily. Very people oriented and willing to go above and beyond for his customers! More

by jborb
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Recommend Dealer
Yes

September 21, 2026

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Tucker Ressler did a great job of keeping me informed on the progress on my Lincoln during an extensive repair. I would recommend Tucker and Klaben to anyone. More

by jacotjl1
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Recommend Dealer
Yes

September 16, 2026

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Tucker is the easiest person to work with. He always goes above and beyond to make sure we have a quality experience. I cannot recommend him highly enough!! More

by Amy Harsey
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Recommend Dealer
Yes

September 15, 2026

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Normal service advisor was busy, started my appointment for the other guy. Courteous. And friendly More

by Pavkaiii
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Recommend Dealer
Yes

Other Employees Tagged: Gavin Fano

September 15, 2026

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Employee Rating

Great customer service, accidental scratch on the door repainted it with no fuss always kept me up to date More

by Jwoj10
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Recommend Dealer
Yes

Other Employees Tagged: Derek Tenney

September 15, 2026

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It was super easy to get my service setup, and I didn’t have to wait very long for them to get started. Service was also fantastic More

by matthewstalker05
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Recommend Dealer
Yes

September 11, 2026

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Employee Rating

Fast fair and friendly he asked to make sure if there was any thing else he could do for us. More

by lehman1960
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Recommend Dealer
Yes

September 10, 2026

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Employee Rating

Thoroughly went over the vehicle, and still got us out in an acceptable amount of time More

by actreese327
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Recommend Dealer
Yes
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