Anthony Thurman Jr
Anthony Thurman Jr at Klaben Ford Lincoln

Anthony Thurman Jr

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
208 Reviews

Dealership Experience

3 yrs, 1 mo

Industry Experience

10 yrs

5.0

208 Reviews

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208 Reviews of Anthony Thurman Jr

August 07, 2026

Dealership Rating
Employee Rating

I was not sure what was wrong with the car. The service department was really busy when I dropped it off. It took longer than expected to diagnose and fix the issues. More

by RAR959
Service Price Transparency
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Recommend Dealer
Yes

August 05, 2026

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Anthony Thurman was an amazing service coordinator and provided an amazing experience recently when I brought my Ford pick up truck in for service. Anthony was very professional, very responsive to my que More

by Steve Bakar
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Recommend Dealer
Yes

August 04, 2026

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Great place to go and get your vehicle serviced by a wonderfully professional team any day. More

by jmartin11798
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Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Tucker Ressler

August 04, 2026

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I was very disappointed in the service till you did not charge me for fixing the window. You saved a custoner. I will be back. More

by sitogib
Recommend Dealer
Yes
Aug 05, 2026

Klaben Ford Lincoln responded

Thank you for taking the time to share your honest feedback and for the kind words shared. We genuinely appreciate you letting us know about your recent experience and apologize for falling short in providing the level of experience you deserve. No excuses. We completely understand that the length of your visit was frustrating, and we apologize for the inconvenience. We know your time is valuable, and we never want you to leave feeling disappointed. It was a pleasure speaking with you to gain additional insight in turn helping us identify opportunities to improve the experience we provide to every customer. We truly value your business and the trust you’ve placed in our dealership. Our goal is to provide a visit that is efficient, enjoyable, and worthy of a five-star review. As we discussed we look forward to the opportunity service you in the future and restore your full confidence in our “customer first” culture. I and the entire Klaben team remain at your service. Anthony Thurman – athurman@klaben.com

July 20, 2026

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Took my pick up truck immediately for service after mechanical issue. Sean, Anthony, and Gavin were all outstanding. In fact, Anthony was directing while on vacation. That's going above and beyond the More

by PILLA.JOSEPH
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Recommend Dealer
Yes

Other Employees Tagged: Sean Bradford, Gavin Fano

July 13, 2026

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Anthony was very open and honest about the service process with my vehicle. The team worked diligently to find the issue and I never questioned the process! More

by tparkhurst00
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Recommend Dealer
Yes

July 11, 2026

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Great service great prices great accommodations great scheduling great location great follow up great cars More

by mhoffa984
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Recommend Dealer
Yes

July 07, 2026

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When I saw the Maverick it had a stop sale because of a recall Tyler kept me updated and when we finally came in to do the paperwork as muck trouble as he and Jen from financing had with the system they ke More

by Carol Kellar
Sales Price Transparency
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Recommend Dealer
Yes

July 02, 2026

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Cassy is so helpful and kind. She was so knowledgeable and patient. She made the process so quick and easy when I bought my Ford Explorer. Hands down my Favorite sales person. I w More

by 330cmiller87
Sales Price Transparency
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Recommend Dealer
Yes

June 26, 2026

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Cassy was very helpful and knowledgeable in our evaluation of an Explorer earlier this month. We did end up buying the vehicle and she was super about some final questions and the purchase process More

by P54anderson
Sales Price Transparency
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Recommend Dealer
Yes
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