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Sean Bradford
368 Reviews
I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
8 yrs, 9 mos
Industry Experience
35 yrs
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
368 Reviews
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368 Reviews of Sean Bradford
April 20, 2026
Tucker did a great job for me on my last service visit. The car needed to stay a few days to diagnose the problem and wait for the necessary parts. Tucker communicated the status to me daily and kept me in The car needed to stay a few days to diagnose the problem and wait for the necessary parts. Tucker communicated the status to me daily and kept me informed of the next steps to expect. His service acumen and follow-up were exceptional. More
by dcemate
Other Employees Tagged: Tucker Ressler
April 18, 2026
I had to take a moment to recognize the service department at Klaben they truly go above and beyond. Tucker has only been my advisor for about a month, but in that short time he has already exce department at Klaben they truly go above and beyond. Tucker has only been my advisor for about a month, but in that short time he has already exceeded my expectations. He’s professional, knowledgeable, and genuinely cares about his customers. He makes the whole experience smooth and comfortable, and you can tell he takes pride in what he does. I’m really happy to have him as my advisor. Sean B. is just as incredible. He always makes me feel like part of the family and goes out of his way to make sure everything is done the right way. He’s helped me more than I can even put into words, and I’m truly grateful for that. His professionalism and dedication do not go unnoticed. Both of them make a huge difference, and it’s clear the service department is in great hands because of people like them. More
by Rudojennifer
Verified CustomerOther Employees Tagged: Tucker Ressler
April 10, 2026
Tucker, Mona and Sean provided me with fantastic customer service. I was kept in the loop and I trust they did everything they could to save me money. service. I was kept in the loop and I trust they did everything they could to save me money. More
by jack
Other Employees Tagged: Mona Crooks, Tucker Ressler
April 07, 2026
Problem was adressed and fixed, my only gripe was that I waited almost a week for the parts for the repair. waited almost a week for the parts for the repair. More
by nicholeann_20
Other Employees Tagged: Tucker Ressler
April 01, 2026
One of the best dealerships and service department associated together that makes them rated number one in my opinion. They care for the customer and their needs and fix customers concerns while getti associated together that makes them rated number one in my opinion. They care for the customer and their needs and fix customers concerns while getting the job done right and work with the customer on future service needs which many service depts won't. That's why customers come back to Klaben. I get my vehicles serviced here because of it. More
by JMC
Other Employees Tagged: Mike Brandvold, Joe French, Gavin Fano
March 20, 2026
Anthony was great to work with. He and Sean made sure I was one happy customer! He and Sean made sure I was one happy customer! More
by RSTEIGMA
Other Employees Tagged: Anthony Thurman Jr
March 20, 2026
Just purchased a new F150 Platinum. The deal could not have gone smoother. Thank you Tyler Kline for all your help. By far the best Dealership in Ohio. The deal could not have gone smoother. Thank you Tyler Kline for all your help. By far the best Dealership in Ohio. More
by Grecco Roman
Other Employees Tagged: Mike Brandvold, Tim Sterling, Tyler Kline
March 18, 2026
This is about our 6th vehicle from Klaben. Awesome sales and even better service. They know how to get it done. Thanks guys. Awesome sales and even better service. They know how to get it done. Thanks guys. More
by sshriber
Other Employees Tagged: Richard Klaben, Carl Bujorian, Tom Alcorn, Christine Klaben, Louis Polos, David Klaben, Justin Fisher
March 18, 2026
This is a great dealership they have always treated us with respect and always did service as required and been respectful to people I sent there. with respect and always did service as required and been respectful to people I sent there. More
by DALLASLHOLCOMB
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Kim Wolfram, Artie Gissinger, Carl Bujorian, Tom Alcorn, Derek Tenney, Anthony Thurman Jr
March 14, 2026
Always puts customer first! Knows that I care for my vehicle, and caters to my needs. Always given a Lincoln to use if my car spends the night.. Knows that I care for my vehicle, and caters to my needs. Always given a Lincoln to use if my car spends the night.. More
by Lisa's Lincoln
Other Employees Tagged: Mike Brandvold, Mona Crooks, Kim Wolfram, Anthony Thurman Jr
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