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Mona Crooks
1,338 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
34 yrs, 8 mos
Industry Experience
34 yrs, 8 mos
Specialties & Trainings
Master Certified Service Advisor
1,338 Reviews
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1338 Reviews of Mona Crooks
August 07, 2026
Mona provided efficient, friendly service during latest visit to Klaben Ford. She has become my go to person in the service department. Her friendly demeanor along with her knowledge keeps me utilizing the visit to Klaben Ford. She has become my go to person in the service department. Her friendly demeanor along with her knowledge keeps me utilizing the dealership for service needs. More
by Sugg
Other Employees Tagged: Tucker Ressler
August 06, 2026
Mona has always been very pleasant and knowledgeable every time we’ve been there for service. Makes us feel comfortable and doesn’t talk down to you. Totally explains everything that is going on. Keep u every time we’ve been there for service. Makes us feel comfortable and doesn’t talk down to you. Totally explains everything that is going on. Keep up the good work Mona! More
by yleec0y0te24
August 04, 2026
Klaben and the staff do a great job. I highly recommend them for all car service. I highly recommend them for all car service. More
by cstock1234
Other Employees Tagged: Tucker Ressler
August 04, 2026
Great place to go and get your vehicle serviced by a wonderfully professional team any day. wonderfully professional team any day. More
by jmartin11798
Other Employees Tagged: Anthony Thurman Jr, Tucker Ressler
July 28, 2026
We've bought numerous vehicles over the years at Klaben. Always a good experience with sales and service. Always a good experience with sales and service. More
by jwebb9211
Other Employees Tagged: Joe French, Kim Wolfram, Louis Polos
Verified CustomerJuly 20, 2026
Hats off to Mona of Klaben’s Service team. Always the professional, she goes above taking care of my car’s service needs – you can’t do better than Klaben’s service team! Always the professional, she goes above taking care of my car’s service needs – you can’t do better than Klaben’s service team! More
by CUSACK435
July 17, 2026
They are a well organized dealership with knowledgeable, long term employees. Will be even better once construction is completed. long term employees. Will be even better once construction is completed. More
by david.petrilla
Other Employees Tagged: Gavin Fano
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