Richard Klaben
Richard Klaben at Klaben Ford Lincoln

Richard Klaben

President

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
938 Reviews

I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.

Dealership Experience

45 yrs, 6 mos

Industry Experience

52 yrs, 7 mos

5.0

938 Reviews

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938 Reviews of Richard Klaben

July 02, 2026

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Cassy is so helpful and kind. She was so knowledgeable and patient. She made the process so quick and easy when I bought my Ford Explorer. Hands down my Favorite sales person. I w More

by 330cmiller87
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Yes

June 29, 2026

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Chris Moldas and Mike Uzl did a great job helping me get into my bronco! I absolutely love that car and they made the process so easy! More

by marygavriloff
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Yes

June 06, 2026

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Mona Crooks was very helpful in getting my service taken care of. Technician John Coleman was very thorough! More

by MABDENT
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Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Christine Klaben, David Klaben , Tyler in service.

April 14, 2026

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Jenn is absolutely amazing at her job. We were treated like family as we always are at Klaben Ford but this was our first time with Jenn and she did not disappoint us at all. Explained eve More

by Jmikesina63
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Yes

March 19, 2026

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Everyone with whom I interacted was very attentive to my questions about the car I was interested, and eventually, purchased. Communications were very timely and informative, the entire process was relative More

by steeleroh
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Yes

March 18, 2026

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This is about our 6th vehicle from Klaben. Awesome sales and even better service. They know how to get it done. Thanks guys. More

by sshriber
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Recommend Dealer
Yes

March 02, 2026

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Great customer experience with Kyle, Jenn, and Rich Klaben. Will definitely recommend this dealership to friends and family.! More

by Gdetorakisllc
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Yes

February 12, 2026

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Chris Volk has always been great to work with and introduced us to David. David was friendly and professional throughout out our entire experience. The staff at Klaben always greets us as soon as we More

by jennifer-sturgeon
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Yes

February 07, 2026

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Klaben Ford is a wonderful dealership. I always go to Bo Stewart when trading my leases in he is an amazing salesman More

by LisaSchmitt
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Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben, Bo Stewart, David Klaben , Angela Mazzagatti

February 04, 2026

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Always a great experience at Klaben. We have been going there for years and encourage family and friends to do the same. More

by LBEST240
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Yes
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