Jennifer Bowen

I had an outstanding experience working Bo as my salesman! From start to finish, he was professional, knowledgeable, and incredibly responsive. He kept us well nformed throughout the entire process, salesman! From start to finish, he was professional, knowledgeable, and incredibly responsive. He kept us well nformed throughout the entire process, answered every question promptly, and made what can often be a stressful experience feel smooth and easy. What stood out the most was his communication. He was always available when I needed him, followed up consistently, and genuinely made me feel like my satisfaction was his top priorit and not just making a sale. He was extremely personable and I appreciated that with making such a large purchase. If you're looking for someone who is honest, patient, and truly cares about providing exceptional customer service, I highly recommend working with him. Thank you for going above and beyond to make this such a positive car buying experience. I absolutely love my new nautilus (Skye is her name) and couldn't be happier! More

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Klaben team has been very helpful with the new purchase of 2026 F 150. Thank you. of 2026 F 150. Thank you. More

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Bo was very diligent in trying to get the right deal for my wife and I, he made sure that he kept in touch with us and was very professional. Bo is very personable and made my wife and I very comfortable th my wife and I, he made sure that he kept in touch with us and was very professional. Bo is very personable and made my wife and I very comfortable through the process. Even after the sale was done he checked on us to make sure everything was fine. Thanks Bo we really appreciate you. More

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Klaben was very transparent. They gave us the best price upfront. No pressure sales. Very easy to work with. Chris Moldas gave us the best car buying experience that we’ve ever h They gave us the best price upfront. No pressure sales. Very easy to work with. Chris Moldas gave us the best car buying experience that we’ve ever had! We will be purchasing more vehicles from Klaben! More

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Jen was great with me before and after finance. She explained everything to me with the warranty and everything after with pay periods etc. my sales person Bo was great also!! Christine was so pers She explained everything to me with the warranty and everything after with pay periods etc. my sales person Bo was great also!! Christine was so personable and easy to talk to. I will be buying the remainder of my cars from them!! More

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Buying a car is never an easy process, but this team made it very easy. it very easy. More

by cwarners Verified Customer Verified Customer

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When I saw the Maverick it had a stop sale because of a recall Tyler kept me updated and when we finally came in to do the paperwork as muck trouble as he and Jen from financing had with the system they ke recall Tyler kept me updated and when we finally came in to do the paperwork as muck trouble as he and Jen from financing had with the system they kept us laughing . These two are amazing as is the whole Klaben team are. Here is to years of service with them! More

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We made arrangements via tele & texts to meet with Tyler (Kline). We were coming from Pittsburgh, PA. After our chats and texts, I was already comfortable with Tyler and the deal, as discussed. The dealersh (Kline). We were coming from Pittsburgh, PA. After our chats and texts, I was already comfortable with Tyler and the deal, as discussed. The dealership was clean and welcoming. We also appreciated the play area as we had our grandson with us. The staff were all friendly and professional. The process is always a little more stressful when making a major purchase out of town / state, but everything went flawlessly. Even with some issues after the sale (condition and needs for service), Tyler and Klaben's proved beyond a doubt that they go out of their way to make their customers happy. They stood by their word, kept their promises, and did not disappoint. I would highly recommend Tyler and Klaben's Ford to all my family and friends for their future car purchasing needs. My wife loves her like new, certified used, Ford Explorer! Thank you all! More

by rawarnocksr Verified Customer Verified Customer

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I had an excellent experience working with Tyler Kline at Klaben Ford in Kent. I found the exact vehicle I wanted online, and Tyler went above and beyond to help make the process easy and enjoyable. He arran Klaben Ford in Kent. I found the exact vehicle I wanted online, and Tyler went above and beyond to help make the process easy and enjoyable. He arranged for me to test drive a similar Ford Bronco so I could be confident that it was the right fit before placing my order. Throughout the entire process, Tyler kept me informed about the vehicle's production status and let me know as soon as it was on its way to the dealership. He took the time to answer all of my questions, never made me feel rushed, and ensured that I was completely comfortable with my decision. Jennifer Bowen handled the financing for my vehicle, and she was wonderful to work with as well. She made the process quick and seamless, was extremely knowledgeable, and took the time to answer any questions I had. Her professionalism and clear communication made everything easy to understand and stress-free. Even after the purchase, Tyler followed up to see how I was enjoying the Bronco and to make sure I didn't have any additional questions. The exceptional customer service from both Tyler and Jennifer made this a truly positive experience. I highly recommend Klaben Ford to anyone looking for a friendly, professional, and customer-focused car-buying experience. More

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Cassy is so helpful and kind. She was so knowledgeable and patient. She made the process so quick and easy when I bought my Ford Explorer. Hands down my Favorite sales person. I w She was so knowledgeable and patient. She made the process so quick and easy when I bought my Ford Explorer. Hands down my Favorite sales person. I would highly recommend Cassy Mathes and Klabin Ford in kent they treat you like family. More

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