Derek Tenney
Derek Tenney at Klaben Ford Lincoln

Derek Tenney

Assistant Body Shop Manager

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
65 Reviews
5.0

65 Reviews

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65 Reviews of Derek Tenney

November 12, 2026

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Employee Rating

Derek Tenney provided clear communication skills from the time I met him and throughout the maintenance being done on my vehicle. He remained professional, positive, and thoughtful with each conversation and More

by Alec Daniels
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 11, 2026

Dealership Rating
Employee Rating

I purchased a brand new 2026 F-250. I noticed that the doors did not line up well. I stopped into the body shop on a Friday. Artie told me to bring it in on Monday and they would take c More

by jim
Purchase Time
Recommend Dealer
Yes

November 11, 2026

Dealership Rating
Employee Rating

I purchased a brand new 2026 F-250. I noticed that the doors did not line up well. I stopped into the body shop on a Friday. Artie told me to bring it in on Monday and they would take c More

by jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Artie Gissinger

September 15, 2026

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Employee Rating

Great customer service, accidental scratch on the door repainted it with no fuss always kept me up to date More

by Jwoj10
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tucker Ressler

September 12, 2026

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Employee Rating

Outstanding workmanship, very easy process, all the people were polite and treated you with respect. Second time I have been here. Thanks to all of you. Vehicle looks great More

by MCDANIELSMELVIN4
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Artie Gissinger , Don't know the individuals that completed work

August 12, 2026

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Employee Rating

Derek was awesome! Very good customer service. Patient and very accommodating. He was detail oriented, friendly and efficient. Quality work.done. More

by Lavina
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Workmanship
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Service Communication
Recommend Dealer
Yes

July 17, 2026

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Employee Rating

We needed body work done to our truck. The Klaben team gave us a fair estimate and completed the work on time and under budget! More

by joang7680
Recommend Dealer
Yes

Other Employees Tagged: Kristin Bruner

July 08, 2026

Dealership Rating
Employee Rating

The work done on my Jeep by both the service dept and body shop was excellent. This was my first experience with Klaben and I'm very pleased with the organization and would highly recommend them to anyon More

by tlally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: My thanks to Liz Curry for her help and follow-up

June 05, 2026

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Employee Rating

Derek was very helpful, attentive to my needs, empathetic, and professional throughout the process. I would go back for body and paint needs. More

by crkline_truck
Recommend Dealer
Yes

April 17, 2026

Dealership Rating
Employee Rating

Derek is always extremely helpful, I just need some service orders emailed to me and he was in on it immediately. I have brought my car several times into him and he always does a great job. More

by chrisfilomena
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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