Maher Mehjazi

Greenway Kia West responded

Our team at Greenway Kia West strives to provide transparent pricing and an ease of purchase for every guest in the Orlando and Winter Garden area. I will be sure to share your kind words with Simo, Karem, and Maher for going above and beyond to ensure you received the exact vehicle you wanted. We look forward to seeing you for your next scheduled maintenance. Anas Lazaar General Manager

Greenway Kia West responded

We are incredibly grateful for your loyalty and thrilled to hear that your fourth vehicle purchase from us was your best experience yet. I will be sure to share your kind words with Z for working diligently to secure your best offer, as well as with our superb finance manager for providing a comfortable and thoroughly detailed process. Delivering transparent pricing and absolute ease of purchase is our top priority at Greenway Kia West, and it is wonderful to know our team hit the mark for you. Thank you for your continued trust in us here in the Orlando and Winter Garden area, and we look forward to welcoming you back for your next scheduled maintenance or future purchase. Anas Lazaar General Manager

Greenway Kia West responded

We are very proud to hear that Hakeem was excellent and provided you with great service during your visit, and I will be sure to share your kind words with him. However, we understand your frustration regarding the interactions you had at the payment counter and regret that the customer service you received there was condescending and rude. Providing a welcoming, polite, and professional environment at every stage of your visit is incredibly important to us, and we are deeply sorry that this experience almost caused you to leave. Please visit the dealership or call our main line and ask for me directly so I can personally address your concerns and ensure this behavior is corrected. Joel Hernandez Service Manager

Greenway Kia West responded

We take these concerns regarding the delay in the payoff of the vehicle very seriously. It is our goal to ensure all financial transitions are handled with professionalism and efficiency. Please visit the dealership or call our main line and ask for Anas Lazaar directly so we can resolve this for you. Anas Lazaar General Manager

Greenway Kia West responded

We take these concerns regarding the interaction with our staff very seriously. It is our goal to ensure every guest is treated with the utmost respect at our facility. Please visit the dealership or call our main line and ask for Anas Lazaar directly so we can resolve this for you. Anas Lazaar General Manager

Greenway Kia West responded

Muchas gracias por su reseña de 5 estrellas, Ery. Nos alegra mucho saber que, desde su punto de vista, recibió una muy buena atención al cliente y un excelente servicio en Greenway Kia West. Nuestra prioridad es brindar una experiencia profesional y hospitalaria a todos nuestros vecinos de Orlando, Ocoee y el centro de la Florida. Compartiré sus amables palabras con todo nuestro equipo, ya que nos motiva a seguir ofreciendo lo mejor en cada visita. ¡Esperamos verle pronto para su próximo mantenimiento! Anas Lazaar General Manager

Greenway Kia West responded

Thank you for the four-star rating! We are glad to hear that our team at Greenway Kia West took such good care of your vehicle when your father brought it in for service. Providing reliable and professional maintenance for our guests in Winter Garden and Clermont is our top priority. We look forward to seeing you—or your dad—again for your next scheduled service! Mark Foster Service Manager

Greenway Kia West responded

JESSY0879, thank you so much for your loyalty over the past 12 years! We truly appreciate you continuing to choose us and trusting our team. It means a lot to hear that the service is always great—and we’ll keep working hard to make every visit just as positive. We look forward to seeing you again soon! — Mark Foster, Service Manager

Greenway Kia West responded

dvd.marotta, thank you for the 5-star review! We’re thrilled to hear you had the best customer service ever and that Mo made the process smooth from start to finish. Congratulations on your brand new car, and thank you for choosing Greenway Kia West in Orlando. — Anas Lazaar, General Manager anaslazaar@greenwayauto.com

Greenway Kia West responded

mayerg317, thank you for the 5-star review! We’re glad to hear Amine and the entire team made you feel comfortable and respected, and that everything was a smooth transaction. Thank you for choosing Greenway Kia West in Orlando. — Anas Lazaar, General Manager anaslazaar@greenwayauto.com