Brett Sopocy
Brett Sopocy at Greenway Kia West

Brett Sopocy

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.6
189 Reviews
4.6

189 Reviews

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189 Reviews of Brett Sopocy

June 03, 2026

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Employee Rating

Needs a whole lot of work. Service ok but but waiting area horrible. No coffee, snacks, water tv did work properly had me wait two hours for a part you did not have I will not More

by MCINTOSH11753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 03, 2026

Dealership Rating
Employee Rating

Dealership needs work, no water, snacks, coffee etc TV no pictures just running Greenway has gotten really terrible I think I'm going to Deland or Melbourne More

by MCINTOSH11753
Recommend Dealer
No

Other Employees Tagged: Brett Sopocy

June 02, 2026

Dealership Rating
Employee Rating

Brett met with me immediately and was on point the entire time. He was pleasant and professional throughout the experience at Kia. He should be promoted and given a fat raise! More

by mrfaisant
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy

May 31, 2026

Dealership Rating
Employee Rating

Always good service and courteous people. No No No No No more No more No More

by hmcolon01
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy

May 31, 2026

Dealership Rating
Employee Rating

Always good service and courteous people. No No No No No more No more No More

by hmcolon01
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy

May 31, 2026

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Employee Rating

I came in for some simple car maintenance and ended up adding on the recommendations from Brett. Had another appointment and appreciated the option to rent a car. Genuinely felt like he was looking out fo More

by Mgoodloe63
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 26, 2026

Dealership Rating
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Every one was great and establishment was very clean and welcoming just a little to cold. More

by Mrz_lakeisha2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2026

Greenway Kia West responded

We are happy to hear that everyone was welcoming and that our facility provided a great environment for your visit. Our team at Greenway Kia West always strives to ensure complete ease of purchase and a comfortable atmosphere for our guests throughout the Orlando and Winter Garden area. Thank you for your feedback regarding the temperature, and we look forward to welcoming you back for your next scheduled maintenance or future purchase. Anas Lazaar General Manager

May 26, 2026

Dealership Rating
Employee Rating

Best technical team and very patience. Brett understands the issue so fast. And provided the quote More

by ark.crish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins , Jo is the best customer service

May 26, 2026

Greenway Kia West responded

We are very proud to hear that you had such a great experience with our service department. I will be sure to share your kind words with Brett, as he always works hard to understand vehicle issues quickly and provide clear, professional guidance. Delivering exceptional care and technical expertise is what we aim for every day at Greenway Kia West, and we are glad our team took such good care of you. Thank you for trusting us with your automotive needs in the Orlando and Winter Garden area, and we look forward to welcoming you back for your next scheduled maintenance. Joel Hernandez Service Manager

May 24, 2026

Dealership Rating
Employee Rating

My overall experience with my recent visit was pleasant. It's a small service center and very hectic. More

by MZGIVEE
Service Time
Recommend Dealer
Yes
May 26, 2026

Greenway Kia West responded

We are glad to hear that your overall experience during your recent visit was pleasant. Providing dedicated care to our guests throughout the Orlando and Winter Garden area is very important to us, and we appreciate your patience during busy periods in our service department. Thank you for choosing Greenway Kia West, and we look forward to welcoming you back for your next scheduled maintenance. Joel Hernandez Service Manager

May 23, 2026

Dealership Rating
Employee Rating

Brett was exceptional. He did not pressure me but advised me what my car needed. My service was fast and thorough. I could not have been more pleased with the service and More

by corvette0718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2026

Greenway Kia West responded

We are proud to hear that you had an exceptional experience with our team. I will be sure to share your kind words with Brett, as he always strives to provide professional guidance regarding what your vehicle needs without any pressure. Delivering fast, thorough care and exceptional service is our top priority at Greenway Kia West, and we are glad our people made such a positive impression on you here in the Orlando and Winter Garden area. Thank you for your trust, and we look forward to welcoming you back for your next scheduled maintenance. Joel Hernandez Service Manager

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