Grace service.
Staff was friendly. Took care of me and got me in and out as quick as they could
Staff was friendly. Took care of me and got me in and out as quick as they could
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by KIRAN.KSHATRIYA
Verified Customer
Verified Customer
Service Price Transparency
Jun 20, 2026 -
Greenway Kia West responded
It’s great to hear that you found our staff friendly and efficient during service on your Kia EV6. Brett is delighted we could get you in and out promptly.
It was the dealership policy that caused me to have a bad
experience. Brett was a nice guy and I think his hands were tied and he gave me limited information about my car. My car was in the shop for over two
experience. Brett was a nice guy and I think his hands were tied and he gave me limited information about my car. My car was in the shop for over two weeks and I was told that it wasn't your fault or responsibility for my transportation. When the parts didn't arrived as planned, then I should've been notified and picked up my truck until the parts came in. I will never buy another Kia , because of the service department.
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by WILLIECOLLER11
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Jun 16, 2026 -
Greenway Kia West responded
I am sorry that your experience with our facility and the extended wait for parts did not meet your expectations. Please visit the dealership or call our main line and ask for Joel Hernandez directly so we can resolve this for you.
Joel Hernandez
Service Manager
Im always happy with the service and professionalism.
The work is always done properly and fast
The work is always done properly and fast
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by Manuel Morales
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Jun 16, 2026 -
Greenway Kia West responded
It is a pleasure to hear that you consistently receive professional and efficient service at our facility. I will be sure to share your kind words with our team. We look forward to seeing you for your next scheduled maintenance or purchase.
Anas Lazaar
General Manager
Very professional and also friendly warming experience, I
will definitely reccommend to all my friends and family
will definitely reccommend to all my friends and family
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by tunacakman
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Jun 08, 2026 -
Greenway Kia West responded
It is a pleasure to hear that you had such a professional and welcoming experience at our facility. We appreciate your recommendation to friends and family. We look forward to seeing you for your next scheduled service.
Anas Lazaar
General Manager
Very professional and also friendly warming experience I
will definitely reccommend to all my friends and family
will definitely reccommend to all my friends and family
More
by tunacakman
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Jun 08, 2026 -
Greenway Kia West responded
It is a pleasure to hear that you had such a professional and welcoming experience at our facility. We appreciate your recommendation to friends and family. We look forward to seeing you for your next scheduled service.
Anas Lazaar
General Manager
Needs a whole lot of work.
Service ok but but waiting area horrible. No coffee, snacks, water tv did work properly had me wait two hours for a part you did not have I will not
Service ok but but waiting area horrible. No coffee, snacks, water tv did work properly had me wait two hours for a part you did not have I will not buy again I brought two car for you
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by MCINTOSH11753
Service Price Transparency
Jun 08, 2026 -
Greenway Kia West responded
We apologize that the amenities and the efficiency of your recent visit did not meet your expectations. Please visit the dealership or call our main line and ask for Joel Hernandez directly so we can resolve this for you.
Joel Hernandez
Service Manager
Dealership needs work, no water, snacks, coffee etc TV no
pictures just running Greenway has gotten really terrible I think I'm going to Deland or Melbourne
pictures just running Greenway has gotten really terrible I think I'm going to Deland or Melbourne
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by MCINTOSH11753
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Jun 08, 2026 -
Greenway Kia West responded
We apologize that the amenities and the efficiency of your recent visit did not meet your expectations. Please visit the dealership or call our main line and ask for Joel Hernandez directly so we can resolve this for you.
Joel Hernandez
Service Manager
Brett met with me immediately and was on point the entire
time. He was pleasant and professional throughout the experience at Kia. He should be promoted and given a fat raise!
time. He was pleasant and professional throughout the experience at Kia. He should be promoted and given a fat raise!
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by mrfaisant
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Jun 08, 2026 -
Greenway Kia West responded
It is great to hear that Brett provided such a pleasant and professional experience during your visit to Greenway Kia West. We strive to provide transparent pricing and an ease of purchase for every guest in the Orlando and Winter Garden area. I will be sure to share your kind words with Brett. We look forward to seeing you for your next scheduled maintenance.
Anas Lazaar
General Manager
I came in for some simple car maintenance and ended up
adding on the recommendations from Brett. Had another appointment and appreciated the option to rent a car. Genuinely felt like he was looking out fo
adding on the recommendations from Brett. Had another appointment and appreciated the option to rent a car. Genuinely felt like he was looking out for us and wanted to respect our time.
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by Mgoodloe63
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2026 -
Greenway Kia West responded
It is a pleasure to have you choose Greenway Kia West for your vehicle maintenance. I am glad Brett was able to provide a transparent and efficient experience regarding the recommendations for your vehicle while respecting your time with our rental options in the Orlando and Winter Garden area. I will be sure to share your kind words with Brett. We look forward to seeing you for your next scheduled maintenance.
Joel Hernandez
Service Manager
Every one was great and establishment was very clean and
welcoming just a little to cold.
welcoming just a little to cold.
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by Mrz_lakeisha2007
Verified Customer
Verified Customer
Service Price Transparency
May 26, 2026 -
Greenway Kia West responded
We are happy to hear that everyone was welcoming and that our facility provided a great environment for your visit. Our team at Greenway Kia West always strives to ensure complete ease of purchase and a comfortable atmosphere for our guests throughout the Orlando and Winter Garden area. Thank you for your feedback regarding the temperature, and we look forward to welcoming you back for your next scheduled maintenance or future purchase.
Anas Lazaar
General Manager
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