Michelle, I am sorry for any lack of communication on the wait time and for any inconvenience this may have caused. We strive to offer five-star service, and we will use this feedback to improve for you next time. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com
May 08, 2025
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$150 fee to tell me what's wrong with my car and still didn't give me a correct answer. Just found another issue. didn't give me a correct answer. Just found another issue.More
by EBONIEJWALKER1 Verified Customer Verified Customer
Ebonie, I'm sorry to hear about your experience. We strive for transparency and accuracy in our diagnostics, so it's concerning that we didn't meet expectations this time. Please reach out if you'd like us to address any further issues or discuss this matter more thoroughly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com
May 05, 2025
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original estimate was $1200, when trying to pick up car I'm told the price is now $1500+. terrible customer service and BAIT AND SWITCH pricing I'm told the price is now $1500+. terrible customer service and BAIT AND SWITCH pricingMore
Joe, I'm sorry to hear about the unexpected price change and your experience with our customer service. We strive for transparency in our pricing, so this feedback is concerning. Please reach out to us directly so we can address this issue further.
Thank you,
Mark Foster - Service Manager - markfoster@greenwayauto.com
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