Jesse Martins
Jesse Martins at Greenway Kia West

Jesse Martins

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.7
249 Reviews
4.7

249 Reviews

Write a Review

249 Reviews of Jesse Martins

August 01, 2026

Dealership Rating
Employee Rating

Professional, curtious, easy to talk to and everyone was friendly I’d go back with all my vehicles More

by BSOPOCY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2026

Greenway Kia West responded

Thank you for trusting us with your Kia Telluride. It’s great to know our team made your visit so friendly and professional. We look forward to servicing all your vehicles in the future.

July 29, 2026

Dealership Rating
Employee Rating

Jesse told me exactly what was wrong and the price He even got it lower than initial quote I'm from LA and it was my daughter's car He took all that into consideration and did exactly what he told us Ser More

by VAUGHNS
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins

Jul 29, 2026

VAUGHNS responded

Jesse told me exactly what was wrong and the price He even got it lower than initial quote I'm from LA and it was my daughter's car He took all that into consideration and did exactly what he told us Service work was phenomenal and on time by the minute I will never work w/ anyone else but Kia West and Jesse You'll are a ten in my book

July 20, 2026

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Employee Rating

The gentleman who drives the shuttle car was very professional and on point. He picked me up even though he had to skip lunch and it was close to quitting time. Excellent customer service, both drop More

by BELLBRENDA0525
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins

Jul 21, 2026

Greenway Kia West responded

It’s wonderful to hear our shuttle driver delivered attentive service despite the timing. Thank you for trusting us with your Kia and for sharing your positive experience.

June 26, 2026

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Employee Rating

His knowledge and Customer Service was excellent, explains everything making sure you understand. Polite and patience More

by plumrose50
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins

Jun 26, 2026

Greenway Kia West responded

Thank you for highlighting the excellent support Jesse provided during your Kia Soul service. It’s great to know he took the time to explain every detail patiently so you felt confident. We look forward to assisting you again.

June 24, 2026

Dealership Rating
Employee Rating

Third new car from GW west Service Dept has always been good They do a good job More

by RICHINORLANDO1
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins

Jun 25, 2026

Greenway Kia West responded

Thank you for trusting us with your third Kia Seltos. We’re glad our service department has consistently met your expectations. We look forward to assisting you again.

June 16, 2026

Dealership Rating
Employee Rating

Jesse goes above and beyond. He's very professional friendly and respectful. He is what an auto salesperson / assistant should be. He represents the Kia dealership with the best More

by BELLBRENDA0525
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins

Jun 18, 2026

Greenway Kia West responded

I will be sure to share your kind words with Jesse. It is wonderful to hear that he went above and beyond to provide a professional, friendly, and respectful experience while delivering true ease of purchase and transparent pricing at Greenway Kia West. We look forward to welcoming you back to Clermont and Winter Garden for your next scheduled maintenance or purchase. Anas Lazaar General Manager

June 16, 2026

Dealership Rating
Employee Rating

Everything was good The service was as I expected, on time and no surprises. All good More

by galhassi
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins

Jun 18, 2026

Greenway Kia West responded

I will be sure to share your kind words with the team. It is wonderful to hear that your visit provided exactly what you expected with on-time delivery and no surprises at Greenway Kia West. We look forward to welcoming you back to Orlando and Winter Garden for your next scheduled maintenance. Joel Hernandez Service Manager

Jun 18, 2026

Greenway Kia West responded

I will be sure to share your kind words with the team. It is wonderful to hear that your visit provided exactly what you expected with on-time delivery and no surprises at Greenway Kia West. We look forward to welcoming you back to Orlando and Winter Garden for your next scheduled maintenance. Joel Hernandez Service Manager

June 16, 2026

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Employee Rating

Took too long. Jesse did not update me on status. Tires weren't rotated. Not satisfied with service. More

by smerlenda
Recommend Dealer
No

Other Employees Tagged: Jesse Martins

Jun 16, 2026

Greenway Kia West responded

We understand your frustration regarding the wait time and lack of updates during your visit to our facility. Please visit the dealership or call our main line and ask for Joel Hernandez directly so we can resolve this for you. Joel Hernandez Service Manager

June 15, 2026

Dealership Rating
Employee Rating

Quick and easy process. Jesse was knowledgeable and easy to understand what was needed for my car. More

by GRAY.DAWN0
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins

Jun 16, 2026

Greenway Kia West responded

It is great to hear that our process provided you with transparent pricing and an ease of purchase. I am pleased that Jesse was able to help you understand the needs for your vehicle. I will be sure to share your kind words with our team. We look forward to seeing you for your next scheduled maintenance or purchase. Anas Lazaar General Manager

June 11, 2026

Dealership Rating
Employee Rating

Everything was good,and good service My husband went,and he told me that,the service was good More

by lgonzalez2829
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins

Jun 16, 2026

Greenway Kia West responded

It is a pleasure to hear that your husband had a positive experience and received good service at our facility. I will be sure to share these kind words with our team. We look forward to seeing you at Greenway Kia West in Orlando for your next scheduled maintenance or purchase. Anas Lazaar General Manager

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