He is a awesome person to work with Very attentive Thanks
for his help Grateful
for his help Grateful
More
by mikescarano
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Martins
Exceptional service from Jesse!
Honest, knowledgeable, and genuinely focused on making sure customers are taken care of.
I brought my Kia Sportage in for routine maintenance, and
Honest, knowledgeable, and genuinely focused on making sure customers are taken care of.
I brought my Kia Sportage in for routine maintenance, and Jesse made the entire experience easy and stress-free. He kept me informed throughout the process, clearly explained what was being done, and even gave me a helpful heads-up on what to expect at future service visits. Professional, trustworthy, and friendly from start to finish. Thanks, Jesse!
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by Megan.thomas.dec1209
Verified Customer
Verified Customer
Service Price Transparency
Professional and amicable Good experience overall No
problems so far only con wait time But satisfied so far
problems so far only con wait time But satisfied so far
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by XORTIZ1028
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Martins
I truly appreciate the time that Galina Lappo spent with
me looking at new cars, and I also appreciated the kind nature of Jesse Martinez. It was very professional and very nice to deal with. You're waiting
me looking at new cars, and I also appreciated the kind nature of Jesse Martinez. It was very professional and very nice to deal with. You're waiting area was very comfortable while my car was being serviced.
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by janetlehto
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Martins
They made sure that every problem I had was taken care
of. Great service and excellent customer service!!
of. Great service and excellent customer service!!
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by SAMDMS07
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Martins
Best technical team and very patience.
Brett understands the issue so fast. And provided the quote
Brett understands the issue so fast. And provided the quote
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by ark.crish
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Brett Sopocy
, Jo is the best customer service
May 26, 2026 -
Greenway Kia West responded
We are very proud to hear that you had such a great experience with our service department. I will be sure to share your kind words with Brett, as he always works hard to understand vehicle issues quickly and provide clear, professional guidance. Delivering exceptional care and technical expertise is what we aim for every day at Greenway Kia West, and we are glad our team took such good care of you. Thank you for trusting us with your automotive needs in the Orlando and Winter Garden area, and we look forward to welcoming you back for your next scheduled maintenance.
Joel Hernandez
Service Manager
My overall experience with my recent visit was pleasant.
It's a small service center and very hectic.
It's a small service center and very hectic.
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by MZGIVEE
Verified Customer
Verified Customer
May 26, 2026 -
Greenway Kia West responded
We are glad to hear that your overall experience during your recent visit was pleasant. Providing dedicated care to our guests throughout the Orlando and Winter Garden area is very important to us, and we appreciate your patience during busy periods in our service department. Thank you for choosing Greenway Kia West, and we look forward to welcoming you back for your next scheduled maintenance.
Joel Hernandez
Service Manager
Very busy.
I had appointment and still had to wait. Didn't get the courtesy ride home.
I had appointment and still had to wait. Didn't get the courtesy ride home.
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by Redflygirl
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Martins
May 26, 2026 -
Greenway Kia West responded
We understand your frustration regarding the wait time and the unavailability of the courtesy ride during your appointment. Providing a smooth and efficient experience is important to us, and we regret that we fell short of your expectations during a busy period at our facility. Please visit the dealership or call our main line and ask for me directly so we can resolve this for you.
Joel Hernandez
Service Manager
Todos muy atentos desde los que recogen los Carros hasta
los de oficina muy bueno
los de oficina muy bueno
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by franciscoquispee2804
Verified Customer
Verified Customer
Service Price Transparency
May 26, 2026 -
Greenway Kia West responded
Nos alegra mucho saber que todo nuestro equipo, desde las personas que reciben los carros hasta el personal de la oficina, le brindó una atención muy atenta y de excelente calidad. En Greenway Kia West nos esforzamos diariamente por ofrecer un proceso cómodo, transparente y con total facilidad de compra para todos nuestros clientes de Orlando y Winter Garden. Le agradecemos su confianza en nosotros y esperamos tener el placer de darle la bienvenida nuevamente en su próximo mantenimiento programado o futura compra.
Anas Lazaar
General Manager
Thanks to Tony and Mark the whole team always looking out
for me and everyone is very nice and takes good care of my car Thsnks Kia
for me and everyone is very nice and takes good care of my car Thsnks Kia
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by Ayonna
Verified Customer
Verified Customer
Service Price Transparency
May 26, 2026 -
Greenway Kia West responded
We are incredibly proud to hear that Tony, Mark, and our entire team always look out for you and provide such nice, attentive care for your vehicle. Delivering a premium experience and maintaining clear communication with our guests is exactly what we strive for every single day at Greenway Kia West.
I will be sure to share your wonderful feedback with Tony, Mark, and the rest of the staff, as they take great pride in serving our community throughout the Orlando and Winter Garden area. Thank you for your continued trust and support, and we look forward to welcoming you back for your next scheduled maintenance!
Joel Hernandez
Service Manager