Athena Figueroa

Greenway Kia West responded

We are very proud to hear that Hakeem was excellent and provided you with great service during your visit, and I will be sure to share your kind words with him. However, we understand your frustration regarding the interactions you had at the payment counter and regret that the customer service you received there was condescending and rude. Providing a welcoming, polite, and professional environment at every stage of your visit is incredibly important to us, and we are deeply sorry that this experience almost caused you to leave. Please visit the dealership or call our main line and ask for me directly so I can personally address your concerns and ensure this behavior is corrected. Joel Hernandez Service Manager

Greenway Kia West responded

Hi kbrat — thank you for the 5-star review and recommendation! We’re thrilled to hear Tony and Kerem made your experience at Greenway Kia West enjoyable, easy, and professional. Our Kia dealership in Orlando takes pride in providing polite, straightforward service for every customer, and we’re glad our team delivered. Enjoy your new vehicle, and we look forward to seeing you again! — Anas Lazaar, General Sales Manager 📧 anaslazaar@greenwayauto.com

Greenway Kia West responded

We're delighted to hear that the process was smooth and efficient for you at Greenway Kia West. Thank you for sharing your experience, and we hope you're enjoying your new vehicle!

Greenway Kia West responded

We use reviews to improve our processes. Would you be willing to talk more about your experience? If so, I have listed my contact information below. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for your continued trust in Greenway Kia West! We're delighted to hear that Emmanuel, Mac, Liz, Kiera, Gabriel, and Tony have provided exceptional service with both of your purchases. We appreciate the kind words and look forward to serving you again in the future. Have a marvelous day too!

Greenway Kia West responded

We're delighted to hear that you're enjoying both your Kia Forte and Seltos from Greenway Kia West! Our team is always here to ensure you have a fantastic experience with our vehicles. Thanks for the kind words, and we hope every drive brings you joy!

Greenway Kia West responded

We're delighted to hear you had an awesome experience with our knowledgeable and polite team at Greenway Kia West! Thank you for sharing your feedback, and we look forward to serving you again in the future.

Greenway Kia West responded

Jamika, we're delighted to hear about your positive experience with Brent at Greenway Kia West! It's great that he provided such professional and friendly service. Thank you for sharing this feedback!

Greenway Kia West responded

There is nothing better than a great review. Thanks for giving Greenway Kia West your business!

Greenway Kia West responded

Sheron, we're delighted to hear about your positive experience with our team at Greenway Kia West! Thank you for recommending us and sharing such kind words.