Achraf Lazaar

Greenway Kia West responded

It’s great to hear our team helped you secure your dream used Kia K5 so quickly and made sure the paperwork was seamless. We appreciate you noting how we accommodated your budget. Feel free to reach out if there’s anything else we can do.

Greenway Kia West responded

Saryia provided exceptional service that ensured a transparent and professional experience while helping you find the perfect vehicle. I will be sure to share your kind words with Saryia for her hard work and attentiveness. We appreciate your business at Greenway Kia West and look forward to seeing you for your next scheduled maintenance in the Orlando and Winter Garden area. Anas Lazaar General Manager

Greenway Kia West responded

It is excellent to hear that Saryia provided a transparent and professional experience while helping you find the perfect vehicle. I will be sure to share your kind words with Saryia for her hard work and attentiveness. We appreciate your business and look forward to seeing you for your next scheduled maintenance. Anas Lazaar General Manager

Greenway Kia West responded

I am sorry to hear about your frustration and the experience you described. We take these matters seriously and strive for transparency with all our guests. Please visit the dealership and ask for me directly so we can discuss this further and look into your concerns. Anas Lazaar General Manager

Greenway Kia West responded

Thank you for sharing your awesome experience! We take pride in honoring our online prices and providing excellent customer service in an expedient manner for all our neighbors in Orlando and Winter Garden. It is great to hear that Greenway Kia West is your top choice among Kia dealerships. We look forward to seeing you again for your next visit. Anas Lazaar, General Manager

Greenway Kia West responded

¡Muchas gracias por su recomendación! Nos alegra mucho saber que recibió una muy buena atención por parte del Sr. Iván y de nuestro gerente financiero. En Greenway Kia West, nos esforzamos por ayudar a nuestros vecinos de Orlando y Winter Garden a encontrar exactamente lo que se acomoda a sus necesidades en un ambiente amable y profesional. Le haremos llegar sus amables palabras a Iván y al resto del equipo. ¡Esperamos verle de nuevo en su próxima visita! Anas Lazaar, General Manager

Greenway Kia West responded

Thank you for the fantastic review! We are thrilled to hear that Alex made such a positive impression with his professionalism, knowledge, and sense of humor. It is wonderful to know that the rest of our team was just as awesome and made the entire process quick and seamless for you. At Greenway Kia West, we truly value the trust our neighbors in Orlando and Winter Garden place in us. Knowing that you will be referring your family and friends to us "FIRST" is the highest compliment we could receive! I will be sure to share your high praise with Alex and the entire staff. We look forward to serving you and your referrals in the future! Anas Lazaar, General Manager

Greenway Kia West responded

afarmer6900, thank you for the great review! We truly appreciate you choosing Greenway Kia West in Orlando for your service needs. We’re glad to hear you found our service center very clean and that your visit was handled in a professional manner. We look forward to seeing you again next time! — Mark Foster, Service Manager

Greenway Kia West responded

IGORTHORSTENSEN, thank you for the honest feedback and for taking the time to share both the positives and the opportunities. We’re very glad Joseph made you feel appreciated and delivered the level of customer service you deserve. I’m also sorry to hear about the facility issues you experienced, including the restroom condition and the overall amenities. That is not acceptable and we will address it. On the EV delivery, you’re right to expect better. Delivering your new vehicle with only 40 percent charge after that amount of time is frustrating, and we are reviewing our charging process so customers have a better experience. Thank you again for still recommending us based on the service you received. We truly value your loyalty and look forward to seeing you again. — Anas Lazaar, General Manager anaslazaar@greenwayauto.com