Easy to get info before coming in and fast to finish up
once we came in to sign paperwork
once we came in to sign paperwork
More
by OrlandoBuyer
Verified Customer
Verified Customer
Other Employees Tagged:
Malcolm Mahogany
Jun 16, 2026 -
Greenway Kia West responded
It is great to hear that our process provided you with transparent pricing and an ease of purchase. I am pleased we could make your visit efficient and professional. We look forward to seeing you for your next scheduled maintenance or purchase.
Anas Lazaar
General Manager
Malcolm was absolutely lovely 10/10 him!
other than that it has been a difficult process & somewhat a headache
other than that it has been a difficult process & somewhat a headache
More
by jordynschock2003
Verified Customer
Verified Customer
May 26, 2026 -
Greenway Kia West responded
We are thrilled to hear that Malcolm was absolutely lovely and provided you with a 10/10 experience during your visit. I will be sure to pass along your kind words to him, as he always strives to take great care of our guests.
However, we understand your frustration regarding the rest of the process and regret that it turned out to be a difficult and stressful experience for you. Providing a smooth, transparent, and hassle-free process is very important to us, and it is clear we fell short of your expectations at our facility. Please visit the dealership or call our main line and ask for me directly so we can address your concerns and resolve this for you.
Anas Lazaar
General Manager
Malcolm, my car salesman, delivered exceptional service
to make it possible for me to take the car home. He went above and beyond even after I had already purchased the car. He responded to my texts when I
to make it possible for me to take the car home. He went above and beyond even after I had already purchased the car. He responded to my texts when I needed help with the car. Open door communication. I recommend him highly.. The finance manager was excellent and very friendly. I recognized strong team work.
More
by lucyfairconeture7
Verified Customer
Verified Customer
May 26, 2026 -
Greenway Kia West responded
We are thrilled to hear that Malcolm delivered exceptional service and went above and beyond to ensure complete ease of purchase, even maintaining open communication to assist you after you took your car home. I will be sure to share your kind words with him, as well as with our excellent finance manager, for demonstrating such strong teamwork. Our goal at Greenway Kia West is always to provide transparent pricing and a supportive experience for our guests throughout the Orlando and Winter Garden area. Thank you for your high recommendation, and we look forward to welcoming you back for your next scheduled maintenance or future purchase.
Anas Lazaar
General Manager
Above and beyond my expectations.
Malcolm made me feel at home and relaxed. He also walked me through the numbers and vehicle information.
Malcolm made me feel at home and relaxed. He also walked me through the numbers and vehicle information.
More
by kemitnubia
Verified Customer
Verified Customer
Other Employees Tagged:
Malcolm Mahogany
May 26, 2026 -
Greenway Kia West responded
We are thrilled to hear that your experience went above and beyond your expectations. I will be sure to share your kind words with Malcolm, as he always works hard to make our guests feel relaxed and right at home while thoroughly explaining the vehicle information and numbers. Providing transparent pricing and an absolute ease of purchase is our top priority at Greenway Kia West, and we are glad our team delivered that for you. Thank you for choosing us here in the Orlando and Winter Garden area, and we look forward to welcoming you back for your next scheduled maintenance or future purchase.
Anas Lazaar
General Manager
Very professional and courteous!
I had an amazing experience the team was responsive professional and exceeded my expectations! A special thanks to Malcolm for being incredibly knowl
I had an amazing experience the team was responsive professional and exceeded my expectations! A special thanks to Malcolm for being incredibly knowledgeable, attentive, courteous and professional, giving me different options to purchase my Hundai Kona!!!
More
by Pumlajohnson63
Verified Customer
Verified Customer
Other Employees Tagged:
Malcolm Mahogany
Mar 14, 2026 -
Greenway Kia West responded
Thank you for sharing your amazing experience at Greenway Kia West! We are thrilled to hear that our team exceeded your expectations by providing such professional and responsive service.
Providing a wide range of options and expert knowledge for our guests in Winter Garden and Clermont is what we strive for every day. I will be sure to give a special thanks to Malcolm Mahogany for his attentive and courteous help with your Hyundai Kona purchase. We look forward to seeing you again!
Anas Lazaar
General Manager
5 Had was to do oil change on optima &any thing service
department if couldn't pay a way to make payment without pocket $ that day,surley was helpful
department if couldn't pay a way to make payment without pocket $ that day,surley was helpful
More
by ALBERTOF822
Verified Customer
Verified Customer
Other Employees Tagged:
Malcolm Mahogany
Dec 09, 2025 -
Greenway Kia West responded
Alberto, thank you for the 4-star review and for being a Verified Customer!
I’m glad to hear our service department was able to take care of the oil change on your Optima and help you find a payment option that didn’t require money out of pocket that same day. We always want to make things as easy and stress-free as possible for our guests here at Greenway Kia West in Orlando.
We’ll be sure to recognize Malcolm Mahogany for being helpful during your visit. If you ever need anything—maintenance, repairs, or questions about your vehicle—our team is always here to help.
Sincerely,
Mark Foster
Service Manager
markfoster@greenwayauto.com
Honest, forthcoming, met customer needs, exceeded
expectations Transparent , helpful, courteous, knowledgeable, professional, did not use strong arm tactics
expectations Transparent , helpful, courteous, knowledgeable, professional, did not use strong arm tactics
More
by DONDUCK87
Verified Customer
Verified Customer
Other Employees Tagged:
Malcolm Mahogany
Nov 29, 2025 -
Greenway Kia West responded
Hi there,
Thank you for the fantastic review and for choosing Greenway Kia West. We’re grateful for your kind words and glad to hear that our team was honest, transparent, and focused on meeting your needs without pressure.
Providing a professional, helpful, and courteous experience is exactly what we work toward every day, and it means a lot to know we exceeded your expectations. If you ever need anything in the future, we’re always here to help.
Anas Lazaar
General Sales Manager
anaslazaar@greenwayauto.com
Malcom was great and very professional.
The staff was very helpful. No hassle car purchase.
The staff was very helpful. No hassle car purchase.
More
by ssmith007zx2
Verified Customer
Verified Customer
Other Employees Tagged:
Hassan Abusoud
Nov 08, 2025 -
Greenway Kia West responded
Thank you so much for your 5-star review! We’re thrilled to hear that Malcom and our team provided a smooth, no-hassle car-buying experience. At Greenway Kia West in Orlando, we take pride in making every visit professional, transparent, and enjoyable. We truly appreciate your trust and look forward to helping you with your next Kia vehicle in the future!
— Anas Lazaar, General Sales Manager
📧 anaslazaar@greenwayauto.com
The experience at your dealership was a horrible one.
The only time I felt like a human was when an attempt was made to sell a vehicle. Afterwards I felt abandoned to navigate the shark infested waters
The only time I felt like a human was when an attempt was made to sell a vehicle. Afterwards I felt abandoned to navigate the shark infested waters of your dealership. One issue encountered was attempting to get a second key for the used car I purchased. The manager in charge told me we do not provide spare keys for used cars. Mind you, the spare key is only $60.00 in the scope of the $31,000 plus that I will be paying for this used car. To add insult to injury, the tech in the parts department order me a blank key. Why would I want a blank key is beyond my comprehension. He proceeded to call me to ask me for more money towards the spare key. All you needed to do is take 10 minutes out of your busy day to ask " Mam is there anything else we can assist you with today? Provide me with accurate information regarding purchasing a spare key including the process in doing so. If I could do this all over I would have selected a more attentive dealership. You have lost a possible life long customer with the lack of empathy and basic customer service displayed by the staff at your dealership. But that probably doesn't even matter to your organization in the grand scheme of it all.
More
by silvanagonzalez67
Verified Customer
Verified Customer
Oct 10, 2025 -
Greenway Kia West responded
Hi Silvana, I’m truly sorry to hear about your experience and the frustration you’ve described. What you went through is not the level of care or transparency we expect from our team, and I completely understand how disappointing this must have been. I’d like the opportunity to personally review your situation — especially regarding the spare key and communication you received — to make things right. Please reach out to me directly at anaslazaar@greenwayauto.com
so we can connect and resolve this promptly.
— Anas Lazaar, General Sales Manager
anaslazaar@greenwayauto.com
Dealer Reviews
Cars for Sale
Dealer Log In
