Mario Pinilla
Mario Pinilla at Greenway Kia West

Mario Pinilla

Sales Consultant

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

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4.7
103 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

103 Reviews

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103 Reviews of Mario Pinilla

May 26, 2026

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Employee Rating

Great service and honesty with the negotiation. They got into a new ride and got rid of my old problem. More

by lsmiramontes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anas Lazaar , Liliana

Jun 08, 2026

Greenway Kia West responded

Our team at Greenway Kia West strives to provide transparent pricing and an ease of purchase for every guest in the Orlando and Winter Garden area. It is great to hear that you had an honest negotiation and successfully transitioned into a new vehicle. We look forward to seeing you for your next scheduled maintenance. Anas Lazaar General Manager

May 09, 2026

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I had an amazing experience working with Mario Pinilla when trading in my Kia Sorento for a Telluride! Mario was incredibly helpful, honest, and friendly throughout the entire process. He made everything More

by Ambar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mac Cumbur, Mohamed Sarrar

May 26, 2026

Greenway Kia West responded

We are thrilled to hear that you had such an amazing experience working with Mario Pinilla while trading in your Kia Sorento for a brand-new Telluride! Providing a smooth, stress-free process paired with complete honesty and transparency is exactly what we strive for every day at Greenway Kia West. I will be sure to share your wonderful recommendation with Mario, as he takes great pride in genuinely caring for his customers and ensuring absolute ease of purchase for our guests throughout the Orlando and Winter Garden area. Thank you for choosing us, congratulations on your exciting new Telluride, and we look forward to welcoming you back for your next scheduled maintenance! Anas Lazaar General Manager

February 08, 2026

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Awesome experience. They honored their online price and took care of me in a expedient but excellent customer service manor. Would recommend this dealership over any oth More

by Rashidihaughton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2026

Greenway Kia West responded

Thank you for sharing your awesome experience! We take pride in honoring our online prices and providing excellent customer service in an expedient manner for all our neighbors in Orlando and Winter Garden. It is great to hear that Greenway Kia West is your top choice among Kia dealerships. We look forward to seeing you again for your next visit. Anas Lazaar, General Manager

February 01, 2026

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the service with mário was excellent. mário was the salesperson who assisted me at kia, and his service was very good. however, my father was the cosigner on the application, and i went a More

by belloluan11
Recommend Dealer
No

Other Employees Tagged: Mario Pinilla

Feb 09, 2026

Greenway Kia West responded

I am truly sorry to hear about the stress and pressure you and your father experienced during the documentation process. While I am glad to hear that Mario provided excellent service and that you are happy with your new car, the lack of professional communication you described is not the standard we strive for at Greenway Kia West. We deeply regret that you felt pressured or mistreated by our staff regarding the paperwork. I would like the opportunity to address this internally and learn more about your experience with our finance and documentation team to ensure this doesn't happen to other guests. Please feel free to reach out to me directly at the dealership so we can discuss this further. Anas Lazaar, General Manager

December 10, 2025

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Great guys at this location. If you’re in the market shopping for a car visit these guys. I recommend 10 out of 10! Hands down 😊 Honestly the who crew was great 👍 even those t More

by 2kmikey100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2025

Greenway Kia West responded

Thank you for the awesome review, 2kmikey100! We really appreciate the 10/10 recommendation 😊 We’re glad you felt taken care of by the whole crew — even the team members who weren’t directly involved in the sale. That’s exactly the kind of experience we aim to deliver every day. Enjoy your new vehicle, and if you ever need anything down the road, we’ve got you. Anas Lazzar General Manager anaslazaar@greenwayauto.com

November 16, 2025

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From the initial phone call to Athena to completion in Finance the process was excellent! It represented teamwork and professionalism. More

by neverettjason
Recommend Dealer
Yes

Other Employees Tagged: Mario Pinilla

Nov 29, 2025

Greenway Kia West responded

Hi Jason, Thank you for the excellent review and for choosing Greenway Kia West. We’re glad to hear that your experience — from your first call with Athena all the way through finance — was smooth, professional, and handled as a true team effort. Delivering a seamless process from start to finish is something we work hard to achieve, and it means a lot to know we delivered that for you. If you ever need anything in the future, we’re always here to help. Anas Lazaar General Sales Manager anaslazaar@greenwayauto.com

November 07, 2025

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El trato muy bueno, excelente servicio, lo recomiendo 100%. Le buscan la vuelta al cliente. More

by HEREDIA-DIAZ12@hotmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mac Cumbur

Nov 08, 2025

Greenway Kia West responded

Thank you so much for your kind words and 5-star review! We’re thrilled to hear you received excellent service and personalized attention from our team here at Greenway Kia West in Orlando. Your recommendation means a lot to us, and we’re always happy to go the extra mile to make sure our customers leave satisfied. ¡Muchas gracias por su confianza y por recomendarnos! Nos alegra saber que recibió un excelente servicio y atención personalizada de nuestro equipo. Esperamos verle nuevamente para su próximo servicio de mantenimiento. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

October 18, 2025

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This dealership is awesome. They understand customer engagement and satisfaction. I’ve always had a good experience and the staff is professional. This dealership is farther fro More

by caroljackson1121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2025

Greenway Kia West responded

Thank you so much, Carol! We’re truly honored that you choose to travel the extra distance to visit Greenway Kia West in Orlando. Our Service Team is dedicated to providing professional care, genuine customer engagement, and complete satisfaction every time. We’re grateful for your loyalty and referrals — it means the world to us! 🚗❤️ — Mark Foster, Service Manager · markfoster@greenwayauto.com

September 20, 2025

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Buena, excelente ,extraordinario, activos ,seguros, atentos, buenas personas ,leales espléndido ,proactivos, amables responsables respetuosos,gratitud pascientes More

by toriamm2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2025

Greenway Kia West responded

Hola, ¡Muchísimas gracias por su reseña tan positiva y llena de gratitud! Nos alegra saber que nuestro equipo le brindó una experiencia excelente en el concesionario Kia, con atención amable, responsable y respetuosa. En Greenway Kia West trabajamos para que cada visita sea extraordinaria y para que cada cliente se sienta valorado. Agradecemos de corazón su confianza y esperamos seguir atendiéndole con la misma dedicación en el futuro. Atentamente, Anas Lazaar Gerente General de Ventas Greenway Kia West anaslazaar@greenwayauto.com

August 17, 2025

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Excellent services from Mario, he help us out a lot made the process easy and fast. More

by dannysanandres
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mac Cumbur

Aug 25, 2025

Greenway Kia West responded

Danny, thank you for sharing your experience. We’re glad Mario made the process easy and fast for you. We appreciate you choosing Greenway Kia West in Orlando and look forward to helping with all your Kia needs. — Anas Lazaar 📧 anaslazzar@greenwayauto.com

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