Maher Mehjazi | Page 11

Never purchase a vehicle here. I wish I read reviews more carefully before purchasing. I purchased a vehicle from them on September 5. It is now November 7th and I still do not I wish I read reviews more carefully before purchasing. I purchased a vehicle from them on September 5. It is now November 7th and I still do not have the correct paperwork to get my car registered. Unfortunately, I live out of state and cannot show up in person to get this resolved. I have contacted Greenway Kia West over a dozen times, each with different answers/solutions but never getting what I need. I have now been told 4 separate times that my registration paperwork was being overnighted to me but here I am, wasting time complaining on a review site because I feel helpless. I feel like I’ve been scammed. I have called so many times to be patched through to an extension that goes straight to voicemail which the voicemail box is full so I can’t even leave a message. To then call back and get patched through to another extension which has the same outcome. I’ve been hung up on multiple times as well. Every time I ask for the general manager, Alberto Ahumada, I get the same answer that he is with a customer or in a meeting and will give me a call back. I yet to have received a call back. I have also emailed many people including Mr. Ahumada with no response. I’m sure this review will get a response from him stating what all bad reviews state which is email them directly to get a resolution. All false claims to save face online. If they actually resolved customers issues, I bet half of their bad reviews would not even be posted. The Better Business Bureau has an official complaint which I hope will help me get this resolved. More

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My temp tags have been expired for 2 1/2 weeks. I CANNOT get a manager if ANY kind on the phone yet they keep giving me the run around I WILL NEVER PURCHASE A CAR FROM HERE AGAIN!!! And I'm serious I CANNOT get a manager if ANY kind on the phone yet they keep giving me the run around I WILL NEVER PURCHASE A CAR FROM HERE AGAIN!!! And I'm seriously contemplating returning the car all together because if this is the type of service I'm receiving now then what of the future?! More

by christinac Verified Customer Verified Customer

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They are very insistent, I went just to see how much I could get for my car, and for an offer of $10,000 more than KBB, I went on Sunday, and I don't know how many times I said I can come back tomorrow, b could get for my car, and for an offer of $10,000 more than KBB, I went on Sunday, and I don't know how many times I said I can come back tomorrow, but they had the key of my car and my driver license, I couldn't just leave, they checked my credit to see how much I had to pay for my car around $12000, they offered me a $26,000 car and $21,000 for my car, and I was checking my loan and I'm paying $30,000 for a car that they said I would pay $26,000. They added a bunch of hidden fees, to the price they told me I would pay, it's crazy, I don't recommend them. More

by miguel Verified Customer Verified Customer

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