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South Bay Hyundai
Torrance, CA
4,001 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,001 reviews
March 09, 2025
It is ok. Thank you very, very much to everybody in the entire dealer ship Thank you very, very much to everybody in the entire dealer ship More
by sanjacintomr1518
Verified CustomerEmployees Worked With
March 07, 2025
Staff - friendly & warm Service - quick and efficient Waiting area- very pleasant nice beverages and snacks Waiting area- very pleasant nice beverages and snacks More
by penguinkt
March 06, 2025
Although I was able to get the car at the price I wanted I was not left feeling good with the process and interaction with the staff. It took over 3 hours to complete the deal. Each time the sales person wo I was not left feeling good with the process and interaction with the staff. It took over 3 hours to complete the deal. Each time the sales person would present me with numbers and I would take notes on the sheet and whenever I had a question he would take the sheet back to the finance room and come back with a new sheet and new numbers. He kept trashing the sheet I took notes with as if to confuse me and make me take notes all over again. At least two times I questioned that the terms they were verbally telling me did not match the numbers they were presenting me on paper and they had to correct them. Had I not called them out on the terms I think they would have made me pay more. They presented me 3 different term sheets that were formatted totally differently and made it very confusing to understand. I also walked into the finance office to show them a deal they had online that I asked them to match and the finance manager very rudely said NO it was impossible to match that even though it was published on their website. When I asked why he later said he made a mistake and that he could match it but I thought he was very rude. Finally the sales person said he would throw in a privacy screen trunk cover to get the deal done but later said none were available. My overall impression was that the sales tactics practiced at this dealership are not transparent and gives a poor impression of the level of service here. I wish they would not have made promises they didn't intend to keep with the add ins and that they would not try to hide the numbers each time they presented an offer to me. More
by annecon38
March 03, 2025
Omar and Steven were a pleasure to work with. They understood what I was looking for and accommodated my requests. They understood what I was looking for and accommodated my requests. More
by akibo
February 28, 2025
After few visits an explain the issue of my car we got a deal and Nicole was really helpful and understood the issue with my car. Thank you so much. deal and Nicole was really helpful and understood the issue with my car. Thank you so much. More
by miristar2
Employees Worked With
Nicole service department
February 28, 2025
Jack was very hopeful, and amazingly with resolving our issues and just overall amazing costumer service issues and just overall amazing costumer service More
by ccraig18
February 26, 2025
I only have good things to say about my experience here. The staff was extremely friendly and insightful in every way. The staff was extremely friendly and insightful in every way. More
by jayden.miranda0115
