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South Bay Hyundai

Torrance, CA

4.6
3,800 Reviews
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 3,800 reviews

November 16, 2024

Everything was handled beautifully. I would recommend South Bay Hyundai to everyone. We love our Santa Fe! More

by glreed6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Great deal on an Ionic 5! Justin was great, really helpful and drove the car all the way up to Sherman Oaks for me. More

by trekker-insole-0k
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Service was scheduled over the phone. Staff was very helpful. When I got to the dealership, check in was smooth. I wanted in the lobby and the lobby had a nice sitting area while I waited More

by Loni.adesanmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

November 14, 2024

Great servce! Anthony was great to work with and was super quick to respond! Thanks! More

by ellen_ju
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 14, 2024

Southbay Hyundai always does a great job on our vehicles, we appreciate their good service. Have purchased two vehicles from them. More

by DEAN-CORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to submit a review of your service experience with South Bay Hyundai. On behalf of our team, we value you as a customer and look forward to serving you in the future.

November 14, 2024

I was told the service would take 3 hours due to recall update but I got my car service in less than a hour. Wow! More

by michael.bidese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Knight
Nov 14, 2024 -

South Bay Hyundai responded

We appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2024

The dealership is clean and offer snacks while waiting. When scheduling an appointment it would be nice to not have to wait 2 or more hours for just an oil change though. What is the purpose of an appointm More

by Davele98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

South Bay Hyundai responded

Thank you for your kind review. We will be sure to share your comments with our team.

November 13, 2024

No muss and no fuss transaction. I would transact there again and send anyone who is looking for good service at the front end of the deal. More

by kkennedy12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

South Bay Hyundai responded

Thank you for allowing us to earn your business! All of us at South Bay Hyundai take great pride in providing nothing less than exceptional service, and we are glad that was your experience! We will share your kind words with our team. Please be sure to reach out if you have any questions.

November 13, 2024

Service advisor was excellent. However the service took longer than anticipated, with a wait of almost 4 hours. More

by luis_salem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

South Bay Hyundai responded

Thank you for taking the time to leave us your review. We are pleased to hear that your service advisor was excellent and understand your frustration. Please know that we take our reviews to heart and are sorry about your wait.

November 12, 2024

They are truly exceptional on service and knowledge. South Bay Hyundai is very modern and clean. Their staff's are very friendly. They check my car and tool care of the small details as well. More

by jameshwang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

South Bay Hyundai responded

James, we're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

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