Alex Ruiz

South Bay Hyundai responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great experience at our dealership. Making sure our customers feel confident and informed throughout the process is something we truly value. We appreciate your kind words and thank you for choosing us. Congratulations on your new vehicle, and we hope you enjoy every mile!

South Bay Hyundai responded

Thank you for the great review! We’re so glad to hear your salesman was helpful and patient throughout your decision-making process. It’s important to us that you feel comfortable asking questions and taking the time you need to choose the right vehicle. We truly appreciate your kind words and your trust in our team. Congratulations on your new vehicle, and thank you for choosing us!

South Bay Hyundai responded

Thank you for sharing your feedback. We’re very sorry to hear about your experience and the way you felt during the call. That is not the level of professionalism or respect we expect from our team. Your comments have been shared with management for review, and we appreciate you bringing this to our attention.

South Bay Hyundai responded

Thank you so much for sharing this amazing feedback! We’re thrilled to hear that Alex and Kevin made such a strong impression, and especially that Kevin’s support brought you back to us. That kind of loyalty means a great deal. We’re also glad to hear this is your second vehicle with their help, and we’ll be just as excited to assist you with your third when the time comes. We’ll be sure to share your kind words with both Alex and Kevin. We truly appreciate your continued trust in South Bay Hyundai and look forward to seeing you again soon!

South Bay Hyundai responded

Thank you for sharing your feedback. We’re glad to hear that Ed, Jim, and Alex were able to provide you with a positive experience. We also take your comments regarding Richard and Ray seriously, and your feedback has been shared internally as we continue to review our team’s approach to customer service. We appreciate you taking the time to let us know.

South Bay Hyundai responded

We’re sorry to hear that your experience didn’t meet your expectations. Providing respectful and helpful service is very important to us, and it’s disappointing to know you felt otherwise. Your feedback has been shared with our team, as it helps us identify areas for improvement. Thank you for taking the time to share your perspective.

South Bay Hyundai responded

Thank you for taking the time to share your experience! We’re happy to hear your transaction was easy and pressure-free, and that our salesperson was knowledgeable and able to walk you through all the features of your new vehicle. It’s a pleasure working with customers who know what they want, and we truly appreciate your business. Enjoy your new car, and we look forward to seeing you again!

South Bay Hyundai responded

Thank you for sharing your experience! We’re thrilled to hear that Alex was helpful, patient, and knowledgeable. We’ll be sure to pass along your kind words, team members like Alex make all the difference, and we’re glad he made your visit a great one!