Kei Yukimura
Kei Yukimura at South Bay Hyundai

Kei Yukimura

Service Advisor

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.5
87 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

5 yrs, 1 mo

Languages Spoken

English English

Japanese Japanese

4.5

87 Reviews

Write a Review

87 Reviews of Kei Yukimura

November 02, 2026

Dealership Rating
Employee Rating

South Bay Hyundai is always well run, has quality staff, clean facilities and conducts services well. I'm very pleased with the level of service and care. It would be helpful to be more clear on the pri More

by eric@erictribe.com
Recommend Dealer
Yes
Nov 12, 2026

South Bay Hyundai responded

Thank you for the thoughtful review! We're glad you consistently enjoy the service, our team, and the cleanliness of our facilities. We also appreciate your feedback regarding the pricing information during online scheduling. We're happy Nicole was able to clarify your included service benefit when you arrived. Thank you for your continued trust!

October 29, 2026

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Service department jack and kei are the professional customer service. i am very happy every time i get assist with them . Thank you HUNDAI More

by Dj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Kim

Oct 30, 2026

South Bay Hyundai responded

Thank you for your kind words! We're delighted to hear that Jack and Kei consistently provide the professional, friendly service you deserve. We appreciate your continued support and look forward to assisting you again!

October 27, 2026

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he service writer provided excellent customer service. They were professional, friendly, and attentive, clearly explained the service process, and kept me informed throughout the visit. The entire experie More

by Smaeshiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2026

South Bay Hyundai responded

Thank you for recognizing Kei's excellent customer service! We're glad the clear communication, professionalism, and attentive support helped make your visit smooth and hassle-free. We truly appreciate your feedback and look forward to welcoming you back!

October 23, 2026

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Overall, very good service. Just a little annoyed that they didn’t wash my car at the end More

by cokebarba
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nicole Nelson, Willian Morales

Oct 30, 2026

South Bay Hyundai responded

Thank you for your feedback! We're glad you were pleased with the service overall, though we understand it was disappointing to leave without a car wash. We appreciate you sharing your experience and hope to provide another positive visit in the future!

October 23, 2026

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Great customer service. Clear and prompt clarification of services required and the cost of the service. More

by JAESUN1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willian Morales

Oct 23, 2026

South Bay Hyundai responded

Thank you for the kind words! We're glad our team provided clear, prompt explanations of the services needed and their costs. We believe keeping our customers informed is an important part of a great service experience. We appreciate your support and look forward to seeing you next time!

October 18, 2026

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When purchasing the car, an employee named Cabin kindly explained everything from beginning to end and waited until the car was delivered. More

by BAMLS1415
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Oct 23, 2026

South Bay Hyundai responded

Thank you for sharing your experience! We're delighted to hear Cabin took the time to explain each step of the purchase and stayed with you through the vehicle's delivery. We'll be happy to share your kind words with the team. Enjoy your new car, and thanks again for your support!

October 15, 2026

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Nicole Nelson took great care of me during my service visit. She was friendly, explained everything clearly, and kept me updated the whole time. The service was quick and my car came back running great. More

by benjaebc11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2026

South Bay Hyundai responded

Thank you for the fantastic feedback! We're delighted to hear Nicole kept you informed, explained everything clearly, and helped make your service visit smooth and stress-free. It's great to know your vehicle is running well. We look forward to welcoming you back!

October 14, 2026

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He provided above and beyond customer service and very satisfied with overall service at Hyundai service center in Torrance. Will definitely recommend to my friends and family . More

by SUSANSKWAK
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 14, 2026

South Bay Hyundai responded

Thank you for the wonderful recommendation! We love hearing that our team went above and beyond and made your visit to South Bay Hyundai’s service center in Torrance such a positive experience. Knowing you’d recommend us to your friends and family is a great compliment. We truly appreciate your trust and look forward to taking care of your vehicle again!

October 07, 2026

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Employee Rating

Kei was great to work with. He was friendly, easy to talk to, and made the whole service experience feel simple and stress-free. I really appreciated how communicative he was an More

by alan51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2026

South Bay Hyundai responded

Thank you for such a thoughtful review! It’s great to hear Kei made the service experience feel simple and stress-free, especially by keeping you informed throughout the process. Knowing what’s happening with your vehicle and having someone you can easily talk to makes a big difference, and it sounds like Kei delivered that in a big way. We’ll be sure Kei sees your kind words. Being called one of the better dealership service experiences you’ve had is a fantastic compliment, and we truly appreciate you taking the time to recognize him. Thanks for trusting us with your vehicle!

October 07, 2026

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Employee Rating

The service was excellent. Everything went smoothly the only thing is that it took a little bit longer than I had expected, but that usually happens when you bring a car to a c More

by AJCANYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2026

South Bay Hyundai responded

Thank you for sharing your experience! We’re glad everything went smoothly overall and that the courtesy rideshare helped make the extra wait a little easier. We know your time matters, so we appreciate your patience when service takes longer than expected. It’s great to hear that you still found the visit pleasant from start to finish. Thank you for choosing our service team and for taking the time to share what stood out to you!

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