Kevin Marroquin

Ahmed Omar was wonderful to work with — he made the process of leading our Ioniq efficient and thoughtful. process of leading our Ioniq efficient and thoughtful. More

by samanthajacobs94 Verified Customer Verified Customer

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Unfortunately Nicole was lacking in customer service, she came across as unfriendly and condescending. I had to interrupt her conversation to get acknowledged. Then she gave me a 4 hour estimate for someth came across as unfriendly and condescending. I had to interrupt her conversation to get acknowledged. Then she gave me a 4 hour estimate for something that took less than 2 hours, which I was quoted over the phone, but Nicole was certain it would take 4, then when my car was ready she texted my husband, instead of me, then she did not take the time to go over the service completed on my car she just directed me to the cashier. Nicole, could have greeted me when I walked in as she does other customers, Nicole could have also asked for my number since she knew it was not my husband bringing the car in for service, I hope to never have to deal with her in the future. More

by Xxivylanexx Verified Customer Verified Customer

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After having an awful experience at downtown Hyundai. .. We went into South Bay with the purpose of trading in my one year-old car or something with lower payments. Kevin, Rickey and the team and South Ba .. We went into South Bay with the purpose of trading in my one year-old car or something with lower payments. Kevin, Rickey and the team and South Bay Hyundai were extremely patient and worked with us to get the deal we needed. Kevin completed the deal with us and we will definitely be coming back to him for our daughter's future car! He was Top Notch!! More

by piruete17 Verified Customer Verified Customer

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They did an awesome job! Quick, efficient and there when I needed help. Thank you Kevin for making this a great experience! Quick, efficient and there when I needed help. Thank you Kevin for making this a great experience! More

by cmbarclay Verified Customer Verified Customer

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Kevin Marroquin helped me with my purchase. He was kind, professional, and very respectful to my schedule. I appreciate that he was thorough in explaining and demonstrating all the bells and wh He was kind, professional, and very respectful to my schedule. I appreciate that he was thorough in explaining and demonstrating all the bells and whistles in my new car. I would come back and buy a new car from Kevin anytime! More

by patricia.1414 Verified Customer Verified Customer

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Both Alex & Kevin were amazing! If it weren’t for them I would’ve have gone to a competitor. I returned to your location specifically because of Kevin. This is the 2nd vehicle they If it weren’t for them I would’ve have gone to a competitor. I returned to your location specifically because of Kevin. This is the 2nd vehicle they assisted on and I look forward to making a 3rd purchase from them before the end of the year. More

by Lili Verified Customer Verified Customer

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Kevin was great. The dealer's buying process, specifically the "visit" with the finance manager, was the usual xx where they hard-sell you financing, and additional The dealer's buying process, specifically the "visit" with the finance manager, was the usual xx where they hard-sell you financing, and additional accessories and services that you don't need or want. Think of a time-share presentation. This was very irritating. That experience soured me on the dealer - I don't want to ever go back there unless it's absolutely essential. More

by Rob Leonard Verified Customer Verified Customer

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I recently purchased a vehicle from Hyundai, and the experience was excellent from start to finish. The customer service was friendly, professional, and made the entire process smooth and stress-free. experience was excellent from start to finish. The customer service was friendly, professional, and made the entire process smooth and stress-free. Kevin and James were especially helpful; answering all my questions, explaining everything clearly, and making sure I felt comfortable without any pressure. Everything was handled efficiently, and I’m very happy with my purchase. I highly recommend working with them! More

by ellenjiyeonkim Verified Customer Verified Customer

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Clean, organized, makes sense for buying new car. Accomadating to my unique situations. Clearly explaining advantages and disadvantages to me. Kevin was an excellent in sales, really true to my ne Accomadating to my unique situations. Clearly explaining advantages and disadvantages to me. Kevin was an excellent in sales, really true to my needs for value and price. Walked in thinking I was gonna buy used, but was very aware of actually need I had and convinced me that new was better with all the video and parking safety features. We needed it. Kevin is the best. The finance guy did kot work well, he did not understand anything, just making his commision like any other. Not bad, but he didnt care so much. It was late and he seemed irritated. That can happen. More

by Peter Verified Customer Verified Customer

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I corresponded with Kevin via email but met and signed paper work with Mace Bradley which was hassle free and friendly. South Bay Hyundai was great to work with through Amazon Auto. paper work with Mace Bradley which was hassle free and friendly. South Bay Hyundai was great to work with through Amazon Auto. More

by realalien Verified Customer Verified Customer

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