William helped me with a recall on my new vehicle.
It went smoothly and fast. He was communicative and helpful
It went smoothly and fast. He was communicative and helpful
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by kyleshepard84
Verified Customer
Verified Customer
Service Price Transparency
This is the second time I've gotten a Hyundai from SB
Hyundai and I will continue to go there. As with the last time, the sales team was great, and especially Omar. He took great care in making sure I
Hyundai and I will continue to go there. As with the last time, the sales team was great, and especially Omar. He took great care in making sure I got the car I wanted at the price I wanted. I couldn't ask for better service!
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by cat111719
Verified Customer
Verified Customer
Aug 25, 2026 -
South Bay Hyundai responded
Thank you for coming back to South Bay Hyundai for your second Hyundai! Having a customer return to us for another vehicle is one of the best compliments we can receive. We’re especially glad Omar took the time to understand what you wanted and worked hard to get you into the right car at a price you were comfortable with.
We’ll be sure to share your kind words with Omar and the sales team. We truly appreciate your continued trust and loyalty, and we look forward to being here for you for Hyundai number three!
Great experience, very easy and smooth.
Made everything clear with no upselling, Price I signed was the same as agreed online.
Made everything clear with no upselling, Price I signed was the same as agreed online.
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by Alexander.joe99
Verified Customer
Verified Customer
Aug 21, 2026 -
South Bay Hyundai responded
Thank you for the great feedback! We’re glad the entire experience felt easy, smooth, and straightforward. Keeping things clear and honoring the price agreed upon is exactly how we want the buying process to feel. We really appreciate you recognizing that transparency and for choosing us!
The service I received was absolutely excellent!
I felt listened to by my dealer, Omar, and had an overall positive experience!
I felt listened to by my dealer, Omar, and had an overall positive experience!
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by matthewafusco
Verified Customer
Verified Customer
Aug 11, 2026 -
South Bay Hyundai responded
We’re so glad to hear this! Feeling heard and taken seriously makes a big difference, and it’s wonderful to know Omar gave you that kind of experience. We’ll make sure he knows how much you appreciated his attentiveness. Thank you for the thoughtful review and for trusting our team with your vehicle!
I had a fantastic experience at South Bay Hyundai.
Ahmed Omar, and Juan Santoro made it a comfortable and informative opportunity to purchase my new '26 Tucson. I appreciated Ahmed Ohmar's ability to
Ahmed Omar, and Juan Santoro made it a comfortable and informative opportunity to purchase my new '26 Tucson. I appreciated Ahmed Ohmar's ability to show great sales service and communication throughout the process, and Jaun in finance was comfortable, informative, patient, and straight forward. I had a realized confidence in purchasing with South Bay Hyundai's staff that I've never experienced in purchasing a car, straight forward to the point, willing to work with me, and fair.
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by rmcolejr
Verified Customer
Verified Customer
Aug 07, 2026 -
South Bay Hyundai responded
Thank you so much for the fantastic review! We’re thrilled to hear that Ahmed and Juan made your purchase of your new Tucson such a comfortable and positive experience. We’re especially glad that the way our team worked with you and treated you throughout the process gave you a level of confidence you haven’t experienced with a car purchase before. That kind of trust means a lot to us. Thank you for choosing South Bay Hyundai, and congratulations on your new Tucson! We hope you enjoy every mile.
Omer ahmed is a great employee i bought ioniq 5 from
south bay and he deal everything for me he is very helpful and great person also.
south bay and he deal everything for me he is very helpful and great person also.
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by Usama.abasi99
Jul 28, 2026 -
South Bay Hyundai responded
Thank you, Usama, for your wonderful review! Congratulations on your new IONIQ 5! We're delighted to hear that Omar made your car-buying experience smooth and efficient by handling the paperwork quickly and providing outstanding customer service. We'll be sure to share your kind words with him, he'll truly appreciate the recognition. Thank you for choosing South Bay Hyundai, and we hope you enjoy every mile in your new IONIQ 5!
Omar provides excellent customer service.
He was helpful, always quick to answer my questions, patient, and always messaged/talked to me when I needed him regarding about my vehicle. He has
He was helpful, always quick to answer my questions, patient, and always messaged/talked to me when I needed him regarding about my vehicle. He has been super helpful with everything and I would highly recommend family/friends to go to him if they need a Hyundai vehicle! Keep up the good work Omar! Thank you for your service and Hyundai’s services too.
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by jennifer.quach12
Verified Customer
Verified Customer
Jul 27, 2026 -
South Bay Hyundai responded
Thank you for your fantastic 5-star review! We're thrilled to hear about the exceptional service Omar provided throughout your experience. His commitment to being helpful, responsive, patient, and keeping you informed is exactly the level of care we strive to deliver to every customer. We truly appreciate your recommendation to your family and friends, and we’ll be sure to share your kind words with Omar. Thank you for choosing us, and we hope you enjoy your Hyundai for many miles to come!
Ahmed Omar was wonderful to work with — he made the
process of leading our Ioniq efficient and thoughtful.
process of leading our Ioniq efficient and thoughtful.
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by samanthajacobs94
Verified Customer
Verified Customer
Jul 21, 2026 -
South Bay Hyundai responded
Thank you so much for your wonderful feedback! We’re thrilled to hear that Ahmed Omar made your IONIQ lease experience efficient, thoughtful, and enjoyable. Providing a smooth and stress-free process is exactly what we strive for, and we’re glad he was able to guide you through everything with care and attention. We truly appreciate your kind words and thank you for choosing us. Congratulations on your new IONIQ, and we hope you enjoy every mile!
Turned out to be a pleasant experience buying a car.
Ahmed was very helpful and no pressure. The pricing was also up front.
Ahmed was very helpful and no pressure. The pricing was also up front.
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by taylor.jtbugs
Verified Customer
Verified Customer
Jul 16, 2026 -
South Bay Hyundai responded
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great experience at our dealership. We truly appreciate your kind words and your support. Congratulations on your new vehicle, and thank you for choosing us! We hope you enjoy every mile.
Extremely difficult to contact staff via operator which
transfers to "Bella AI" which is totally ineffective and frustrating.
transfers to "Bella AI" which is totally ineffective and frustrating.
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by DOCDINA23
Verified Customer
Verified Customer
Jul 03, 2026 -
South Bay Hyundai responded
Thank you for sharing your feedback. We’re sorry to hear about the difficulty you experienced trying to reach our team and that the automated system was frustrating to use. We understand how important it is to be able to quickly connect with a real person when you need assistance.
Your comments regarding phone accessibility and communication have been shared with our management team for review. We appreciate you taking the time to let us know about your experience.