Jim Hindi

Worst service ever. I had to call 12 times continuously just to set an appointment. The only reason I had to call instead of doing it online was to ask if my part was fi I had to call 12 times continuously just to set an appointment. The only reason I had to call instead of doing it online was to ask if my part was finally in. This was my third attempt to get a recall done after they gave my part away to somebody else and on that appointment, they made me wait an hour just to tell me that my part was not there. I was promised by Jeremy that it would take two hours or less to get it done and it took almost 3 hours. When I called to ask if the shuttle could pick me up the lady Helen that answered said that it might not be possible because they don’t do both ways only one. Which is ridiculous because I know they go both ways. Every time I try to talk to Pak the general manager, it seems he’s not available. They are only generous and nice when they are trying to get a sale out of you. I caught my car in 2021 and ever since I drove it off the lot. It’s had a lot of electrical issues. The windows won’t go up or down the doors won’t lock or unlock. My driver seat won’t adjust and the radio turns off by itself, and I have been trying to take the car since I got it so they could check that out, but since it doesn’t do it all the time they would have to keep it there until it does it and they don’t have a loaner available so I’m not able to leave it there. WhenI ask for a loaner they tell me they give priority to people that are getting engine work done and suggest I go to another dealer, but this is the closest to home and I am not willing to do that because if they sold the car to me, they should be able to accommodate. At this point, I’m not sure what to do because I love my car, but I want to get this fixed but also need transportation. More

by felix-03 Verified Customer Verified Customer

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Omar was very friendly and made making a deal extremely easy. I have been buying cars for decades and he was one of the best salesman I have come across. easy. I have been buying cars for decades and he was one of the best salesman I have come across. More

by kevinb2000 Verified Customer Verified Customer

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Excellent customer service! Felt very comfortable with the process, not pressured. Will recommend South Bay Hyundai. Felt very comfortable with the process, not pressured. Will recommend South Bay Hyundai. More

by ndbardo Verified Customer Verified Customer

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This dealership is awesome! Ahmed Omar is great. Smooth, patient, knowledgeable salesman. The whole staff was very accommodating the whole time I was there. I needed to charg Ahmed Omar is great. Smooth, patient, knowledgeable salesman. The whole staff was very accommodating the whole time I was there. I needed to charge my phone and they had no problem with helping get it charged. This is my second vehicle purchased/leased and I will continue going back…until I can purchase my dream car Genesis!!! 😀 More

by tcainstnt Verified Customer Verified Customer

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. We had such a smooth and stress-free experience working with our car salesman. From the moment we walked in, he was welcoming, patient, and genuinely focused on helping us find the right vehicle—not just m with our car salesman. From the moment we walked in, he was welcoming, patient, and genuinely focused on helping us find the right vehicle—not just making a sale. He took the time to answer all of our questions thoroughly, explained everything clearly, and never made us feel rushed or pressured. The entire process—from test driving to paperwork—was handled professionally and efficiently. He made sure we understood all of our options, including financing and coverage, which gave us a lot of confidence in our decision. What really stood out was his honesty and transparency throughout the whole experience. More

by glopez3358 Verified Customer Verified Customer

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Thank you to Jim and especially Jeff for their support and ease of my new lease with a 2026 Ionic 5. It was an honest and lovely process and I'm enjoying all the upgrades from the 2024 model. Kindly, and ease of my new lease with a 2026 Ionic 5. It was an honest and lovely process and I'm enjoying all the upgrades from the 2024 model. Kindly, Kristi Vincent :) More

by vincentkristi Verified Customer Verified Customer

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Kevin Marroquin helped me with my purchase. He was kind, professional, and very respectful to my schedule. I appreciate that he was thorough in explaining and demonstrating all the bells and wh He was kind, professional, and very respectful to my schedule. I appreciate that he was thorough in explaining and demonstrating all the bells and whistles in my new car. I would come back and buy a new car from Kevin anytime! More

by patricia.1414 Verified Customer Verified Customer

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Love this dealership. They were very attentive and answered all of my questions. Took time with me and kept me informed They were very attentive and answered all of my questions. Took time with me and kept me informed More

by mch0415 Verified Customer Verified Customer

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This is my 4th lease from this dealership. Easy to deal with, answer all my questions and make you feel comfortable. The process was quick and would recommend to anyone who is looking for a Easy to deal with, answer all my questions and make you feel comfortable. The process was quick and would recommend to anyone who is looking for a new car or lease. More

by mamabelle17 Verified Customer Verified Customer

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Had a great experience. As this is my 4 vehicle leased or purchased from this dealership As this is my 4 vehicle leased or purchased from this dealership More

by xyzxyz007 Verified Customer Verified Customer

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