William helped me with a recall on my new vehicle. It went smoothly and fast. He was communicative and helpful

Willian provided excellent customer service! He was professional, courteous, knowledgeable, and kept me informed throughout the entire service process. I truly appreciate his attention to detail and commitment to making sure I was completely satisfied. The SouthBay Service Department overall was friendly, efficient, and provided an exceptional experience. Thank you, Willian and the entire SouthBay team, for outstanding service!

I had an outstanding experience purchasing my new car with Jeff Mitchell. Jeff was absolutely extraordinary from beginning to end. He was professional, knowledgeable, patient, and went above and beyond to make sure everything went smoothly. He made the entire car-buying experience easy, comfortable, and stress-free. I also want to recognize the Finance Manager, who was excellent. The financing process was extremely efficient, organized, and surprisingly fast. Everything was explained clearly, and I really appreciated how quickly the paperwork was handled without making the process feel rushed. Overall, I had a great experience from start to finish. Jeff and the finance team provided exceptional customer service, and I would highly recommend them to anyone looking to purchase a new vehicle. Thank you, Jeff, and the entire team for making my new car purchase such a great experience!

After much back and forth with emails, I finally decided to call for an appointment and got one for the next day. The only negative is they didn't wash my car and check my windshield wipers, like I had asked.

My experience was fantastic with our salesman Andrew Ramirez, took me 4 minutes to say ets write this up. Now from there we got the expected car sales xx. 3.5 hours to do h cash deals. The managers who were just making up stuff and not wanting I do the form we required 402t transit form, because it takes time I called laziness they did the form complaining. Then to be princess finance manger, this man rolls in at 10. Dealership opens at 9. Why management is in when staff is in. He is condisenring, short and his ego runs his office. There was a point we both almost said we're done. My check was made out to xx Hyundai and this queen tells me that he may not be able to accept since not their name. I then pointed out everything from shirts, signs, license plate frames all say the same thing xx Hyundai. This is when I realized he was just making it difficult. I left with my car knowing I would never have to return here again. Beautiful car bad experience

I had a great experience getting my car serviced at Hyundai of South Bay. The staff was friendly, professional, and welcoming from start to finish. They explained everything clearly, completed the service promptly, and kept me informed throughout the process. I really appreciated their excellent customer service and attention to detail.