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Lexus of North Miami
North Miami, FL
3,864 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,864 reviews
November 14, 2025
I never was there why are you asking. Huh huh huh huh huh huh huh ? Huh huh huh huh huh huh huh ? More
by KAROLENA7
Verified Customer
November 14, 2025
Every time I come in for service at Lexus North Miami I’m impressed by their superior customer service. Never disappoints. Always on time. Keep it up. impressed by their superior customer service. Never disappoints. Always on time. Keep it up. More
by juanmvergara
November 13, 2025
They are liars. They increased my bill. They promised me free service and they still charge me. The car I took out of service is still broken. They increased my bill. They promised me free service and they still charge me. The car I took out of service is still broken. More
by l.kiknavelidze1992
November 12, 2025
They are super organized, efficient, and very attentive. I loved that they offered their customers free coffee from their café. That was a very nice touch. I loved that they offered their customers free coffee from their café. That was a very nice touch. More
by ASALAZARPR
Employees Worked With
Semon Mor
November 12, 2025
So satisfied with the service provided, thank you so much Johnathan, so happy with attention and was quick, also my salesman always helpful Jorge! Lexus North Miami, the best team Johnathan, so happy with attention and was quick, also my salesman always helpful Jorge! Lexus North Miami, the best team More
by Wendy Camejo
November 10, 2025
The representative’s service was appropriate; however, the issue is that this is my third time going to the dealership for the same problem. Every time I bring my car in for its scheduled service, I infor the issue is that this is my third time going to the dealership for the same problem. Every time I bring my car in for its scheduled service, I inform the advisor that the vehicle pulls to the right and left, and when it reaches 80 miles per hour, it starts to vibrate. Each time I pick up my car, the issue seems to be resolved, but after just a week, the same problem reappears. It’s evident that the work is not being done properly. My car is still under warranty, and while I understand that the warranty does not cover alignment and balancing—which supposedly could be the issue—they told me I had to pay $270 just for an inspection, and if alignment and balancing were needed, they would cost an additional $150 each, plus taxes, totaling almost $800. That’s absurd. It’s frustrating and disappointing that this keeps happening. When they sell the vehicle and warranty, they promise excellent service, but when it comes time to use it, the rules change—and they don’t even perform maintenance properly. I no longer trust this dealership (North Miami) and would not recommend it to any Lexus owner. Additionally, during my second visit, when the employee delivered my car, he smelled strongly of marijuana, leaving my vehicle with a terrible odor. That’s not even the main issue—the real concern is safety. It’s unacceptable for someone under the influence to be working at the dealership. I reported the incident the same day, and while they said they would take action, nothing else was done. They didn’t even offer to wash my car to remove the smell. I truly hope this review is taken seriously. More
by LILEM811
Employees Worked With
I don’t remember the name
November 10, 2025
While purchasing our vehicle, Frank and team were friendly, knowledgeable, and efficient. Always a great experience at Lexus of North Miami. friendly, knowledgeable, and efficient. Always a great experience at Lexus of North Miami. More
by utsetfamily
November 10, 2025
Great dealer, with unmatched customer service and very helpful technical staff. I highly recommend it. helpful technical staff. I highly recommend it. More
by felippe.cademartori
Employees Worked With
November 10, 2025
Excellent service and very professional staff. Even if you have to wait, the experience is comfortable and enjoyable. Highly recommend this dealership! Even if you have to wait, the experience is comfortable and enjoyable. Highly recommend this dealership! More
by ROXANA Campos
Employees Worked With
