Abe Omar

A big thank you to Mr Luis Portillo Sales and Mr Ibrahim Umar-finance , on helping me buying my second Lexus even when my credit score wasn’t so good, Mr Umar I don’t know how you do it. But Salute I’m very Umar-finance , on helping me buying my second Lexus even when my credit score wasn’t so good, Mr Umar I don’t know how you do it. But Salute I’m very happy with my purchase. More

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I give him a hard time. He’s a good guy cause he tries. I’m sure he can make more money with another customer. He’s a good guy cause he tries. I’m sure he can make more money with another customer. More

by veneann Verified Customer Verified Customer

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Lexus of North Miami is my preferred dealership for vehicle acquisitions. Mr. Carlos Fernandez, my sales associate, consistently demonstrates professionalism and integrity, ensuring successful transact vehicle acquisitions. Mr. Carlos Fernandez, my sales associate, consistently demonstrates professionalism and integrity, ensuring successful transactions. More

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Lexus of North Miami provided a truly flawless car-buying experience, defined by a professional staff and a transparent, stress-free finance process. experience, defined by a professional staff and a transparent, stress-free finance process. More

by ammarsakka Verified Customer Verified Customer

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This is the worst experience ever in dealing with a car dealership. When you try to purchase your lease end they give you no payoff quote instead they give you a buy order with added ridiculous dealer fees dealership. When you try to purchase your lease end they give you no payoff quote instead they give you a buy order with added ridiculous dealer fees. After complaints they end up lowering lease contract payoff price in order for the dealers fees to work with final price. Lexus financial seems like they work the dealer for this to happen since they will not issue a payoff quote and you have to go through the dealer for the paper work. If planning to purchase your lease at end of term beware. More

by Lmartinez70 Verified Customer Verified Customer

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It was Excellent service, professional staff, smooth process, and a great overall experience. Highly recommended! process, and a great overall experience. Highly recommended! More

by asaf Verified Customer Verified Customer

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I would recommend everything about this dealership except the finance rep. Abe. My partner and I were making a big purchase, as one does at a dealership, and Abe was full of attitude since the moment we the finance rep. Abe. My partner and I were making a big purchase, as one does at a dealership, and Abe was full of attitude since the moment we walked in. He made it sound like very question we asked was dumb, irrelevant, or he didn’t fully understand it. When talking about payments he said “that’s only like $20 bucks a month” as in, who cares about $20 a month when he’s clearly not the one who’s making the commitment. Potentially the most important thing of it all is that he failed to check with us who we wanted the car title to be under. After 2+ hours with him and signing everything we learned the car title was only under one of our names and it is the one of us who is not the primary driver nor is the primary person in a lot of other personal paperwork. We know this will give us issues down the line and failing to check with us, or tell us when we asked about the impact of pulling one of our credits vs both he failed to disclose it. He also refused to pull other lenders rates because the Lexus one was so good and pushed back when we asked to do it even if it was just to confirm or double check. The attitude he gave us through the entire time with him made me almost walk away from the entire purchase. He turned what should have been a great family moment into a dented experience because of his attitude and failure to properly title our car, which he once again made sound like no big deal and “duh” I only pulled one credit. Jhan was our sales rep and him, the finance manager, and insurance team were all excellent to work with but if I go back or refer people to this dealership I would not work with Abe again, even if it means delaying my purchase or waiting longer for another rep. More

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Diego and the rest of the staff were great, I was able to get the vehicle I wanted at a great price. Everyone was extremely helpful. Definitely will recommend get the vehicle I wanted at a great price. Everyone was extremely helpful. Definitely will recommend More

by ramiro0802 Verified Customer Verified Customer

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This is my first time dealing with Lexus and honestly I don’t know why I didn’t do business with them sooner! don’t know why I didn’t do business with them sooner! More

by MARSAI0604 Verified Customer Verified Customer

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Rodolfo made me feel right at home from the moment I arrived and had everything taken care of within an hour. The entire process was smooth, efficient, and stress-free. I have been a loyal customer o arrived and had everything taken care of within an hour. The entire process was smooth, efficient, and stress-free. I have been a loyal customer of Lexus of North Miami for the past nine years, and thanks to their outstanding customer service, I just added three more years to that relationship. The team made me feel like part of the family, helped me secure the right price and down payment, and ensured I drove away completely satisfied. I am now the proud owner of a beautiful 2026 Lexus IS 350 with a black exterior and black interior. Thank you, Rodolfo and the entire Lexus of North Miami team, for another exceptional experience. I highly recommend them to anyone looking for a professional, honest, and customer-focused dealership. More

by aleanvicuna Verified Customer Verified Customer

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