Carlos A Fernandez

I love the excellent customer service experience. Lexus of North Miami is the very best Lexus of North Miami is the very best More

by frankmike92 Verified Customer Verified Customer

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Excellent customer service. Service Advisor was very cordial and helpful. The wait for the service was nominal. Service Advisor was very cordial and helpful. The wait for the service was nominal. More

by alfredofrohlich Verified Customer Verified Customer

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Had an excellent experience working with Carlos Fernandez at this dealership. Truly felt like I’m working with professionals. Would buy again! at this dealership. Truly felt like I’m working with professionals. Would buy again! More

by arsalanask Verified Customer Verified Customer

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I had an outstanding experience working with Carlos at Lexus. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle without any pressu Lexus. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle without any pressure. Carlos took the time to answer all of my questions, explain every feature in detail, and made the entire process smooth and stress-free. What stood out most was his patience, honesty, and dedication to providing exceptional customer service. He went above and beyond to ensure I was comfortable with my decision and felt valued throughout the experience. His communication was excellent, and he made what can often be a complicated process feel effortless. If you’re looking for a salesperson who is trustworthy, attentive, and truly cares about his customers, I highly recommend Carlos. He represents the Lexus brand exceptionally well, and I couldn’t be happier with my experience. Thank you, Carlos, for making my vehicle purchase such a positive and memorable one! If you’d like it to sound more personal, luxury-focused, or shorter for Google Reviews, I can tailor it further. More

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Rodolfo made me feel right at home from the moment I arrived and had everything taken care of within an hour. The entire process was smooth, efficient, and stress-free. I have been a loyal customer o arrived and had everything taken care of within an hour. The entire process was smooth, efficient, and stress-free. I have been a loyal customer of Lexus of North Miami for the past nine years, and thanks to their outstanding customer service, I just added three more years to that relationship. The team made me feel like part of the family, helped me secure the right price and down payment, and ensured I drove away completely satisfied. I am now the proud owner of a beautiful 2026 Lexus IS 350 with a black exterior and black interior. Thank you, Rodolfo and the entire Lexus of North Miami team, for another exceptional experience. I highly recommend them to anyone looking for a professional, honest, and customer-focused dealership. More

by aleanvicuna Verified Customer Verified Customer

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I’ve been a client for 6 years and Everyone is so attentive, professional, and friendly. Carlos Fernandez was professional, knowledgeable, attentive, and made my Lexus purchase smooth and enjoyable. attentive, professional, and friendly. Carlos Fernandez was professional, knowledgeable, attentive, and made my Lexus purchase smooth and enjoyable. More

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I felt at a very comfortable level. ....smiles everywhere very nice group Everybody trying to help you trying to make you at home. ....smiles everywhere very nice group Everybody trying to help you trying to make you at home. More

by jokig Verified Customer Verified Customer

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I had a great experience working with Carlos Fernandez from start to finish. He was very professional, patient, knowledgeable, honest, and never made me feel pressured during the process. What stood up is from start to finish. He was very professional, patient, knowledgeable, honest, and never made me feel pressured during the process. What stood up is his outstanding customer service, communication and honesty. I truly appreciate the effort he put into making sure I was comfortable and satisfied every step of the way. I would highly recommend Carlos Fernandez. More

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Very simple and fast process Diego the manager was great and like I told him, he is the reason why I ended up buying from Lexus. I was close to moving to another Make. Luke, Carlos and Finance Manager Ana and like I told him, he is the reason why I ended up buying from Lexus. I was close to moving to another Make. Luke, Carlos and Finance Manager Ana were amazing as well. Ana made the finance process simple and fast even though we took 2cars. Carlos and Luke help negotiate and make this simple! 👍 Appreciate all the help and pricing! 10/10 I will be back! More

by SACHAMILEO Verified Customer Verified Customer

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Dealership was great, they stood behind all the promises and delivered. I had an excellent experience and delivered. I had an excellent experience More

by tabooyou Verified Customer Verified Customer

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