Todd Tarczynski

I don’t typically write reviews, but our experience with Lexus of North Miami was exceptional enough that I wanted to take the time to do so, especially since we completed the purchase long distance. Fro Lexus of North Miami was exceptional enough that I wanted to take the time to do so, especially since we completed the purchase long distance. From the beginning, Jaumara was outstanding. She was responsive, professional, knowledgeable, and incredibly easy to work with. She answered all of our questions, followed through on what she promised, and made the entire process feel straightforward and transparent, even though we were coordinating everything remotely. She honored the negotiated price we agreed upon and confirmed that the $1,000 military incentive would be applied on top of that price. What really impressed me was how she handled an issue we discovered after we had already left the dealership. We noticed a small crack in the driver’s side mirror housing, and when I contacted her, she immediately assured me that they would take care of it. The repair is currently pending while they wait for the necessary parts, but her response and willingness to stand behind the vehicle gave me a lot of confidence in our decision to purchase from them. Todd handled the finance portion of our purchase, and he was equally impressive. He was quick, efficient, and actually secured us a better interest rate than the one our bank had offered. Everything was explained clearly, there were no surprises, and when he went over the available additional coverages and we declined them, he simply moved on. There was no pressure or attempt to sell us something we didn’t want. The entire experience was remarkably smooth compared with other dealerships we’ve dealt with. Having the major numbers worked out ahead of time certainly helped, but Jaumara and Todd both made the process efficient, professional, and respectful from start to finish, even with the added logistics of completing the purchase long distance. More

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This dealership always provides great service! The wait is never long.I’m always satisfied. The wait is never long.I’m always satisfied. More

by veason5 Verified Customer Verified Customer

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Demetria, Todd and the insurance guy couldn’t have been better, helpful, kind and curtious better, helpful, kind and curtious More

by djmccoll Verified Customer Verified Customer

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One of the worst dealerships I’ve ever worked with. Drove a few hours to get a car that had a problem they didn’t tell me about. Everyone was so slimey car salesman and in the end they tried to get me Drove a few hours to get a car that had a problem they didn’t tell me about. Everyone was so slimey car salesman and in the end they tried to get me to sign a contract for more than we agreed to. DO NOT SUPPORT THEM. More

by Carbuyer1234 Verified Customer Verified Customer

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It was fast on time and very pleasant The recall was finish in the same day finish in the same day More

by queenofthecastle15 Verified Customer Verified Customer

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No me explicaron nada sobre lo realizado al vehiculo , me dijeron en 1 hora esta listo y se demoro 2 horas donde solo era la primera revision 5000 millas . dijeron en 1 hora esta listo y se demoro 2 horas donde solo era la primera revision 5000 millas . More

by josegmor Verified Customer Verified Customer

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Had the pleasure of working with César and Todd on the purchase of my new vehicle today . Everything went smoothly from beginning to end and it was a pleasure working with both of them. I’ve worked with purchase of my new vehicle today . Everything went smoothly from beginning to end and it was a pleasure working with both of them. I’ve worked with Cesar for many years, this was the 6th car I purchase from him and I will continue to come back for his kindness , professionalism and of course the value of what Lexus offers. I definitely recommend them to anyone looking to purchase a new vehicle . More

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I received help from my salesman Berk Erguc over the phone and he even sent me a video of the car as we were in Orlando (not Miami) but Lexus of Miami had the best selection and pricing. My salesman was phone and he even sent me a video of the car as we were in Orlando (not Miami) but Lexus of Miami had the best selection and pricing. My salesman was excellent. The overall experience was very pleasant and efficient. The finance representative Todd was also was very easy to work with. More

by eriamsjs Verified Customer Verified Customer

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This is no doubt the dealership from xxxx! We agreed to purchase a 2026 Lexus rz350e. We were to pick it up (over one week after signing and almost one month after making deposit). Upon arriva We agreed to purchase a 2026 Lexus rz350e. We were to pick it up (over one week after signing and almost one month after making deposit). Upon arrival at the dealership (after flying cross country)-the salesman placed our bags in the car-set up the app for us and then told us to see Todd in finance. That is when things became sketchy. Todd claimed that my wife had not fully executed the contract (lIE-we have the email from the doc sign showing it was fully executed). He said that the rebate had been reduced and the financing period shortened. Roman (sales manager) attempted to rejigger the deal so that we would proceed. While we were under duress (suitcases, no car ,hundreds of miles from home-we reluctantly agreed. With Matt now doing the paperwork,we continued ( in our third hour at the store)-he requested to see Roman. When he came back he showed us that the rebate (for sales) had not changed and most of the problems had been caused either my Todd’s incompetence (or dishonesty). The contract was revised again and after three and one half hours we were free to leave. We received virtually no instruction on how to use this electric car. Charging,cruise control, wipers lights-nothing). The experience in dealing with Angel and particularly Sean Kamal.GM has been particularly unpleasant. Sean Kamal suggested that we take $500 compensation-then tried to coerce me to revise my review-to receive the check-or he would “rip up the check”. I never had agreed to do anything for the compensation- but had it been pleasantly provided-I would have revised the review to reflect that. CAVEAT EMPTOR- if you feel the urge to buy a Lexus-do your shopping-skip Lexus of North Miami-if you are looking for a trustworthy dealership. We have the receipts and will be pursuing all of our rights. More

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Carlos Cuervo ! !! The best ..a kind man . He took care of us like family members ! !! The best ..a kind man . He took care of us like family members ! More

by muriellortie Verified Customer Verified Customer

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