Qudus Ijelu

⭐⭐⭐⭐⭐ Exceptional Experience — Lexus of North Miami I cannot say enough about the exceptional experience I had with Lexus of North Miami. From my very first conversation to the moment I finalized the pur cannot say enough about the exceptional experience I had with Lexus of North Miami. From my very first conversation to the moment I finalized the purchase of my new Lexus, the entire process was seamless, transparent, professional, and genuinely enjoyable. The last time I purchased a new vehicle was in 2016, so making this purchase was a significant decision for me. I spoke with several dealerships and sales consultants during my search, but Lexus of North Miami stood apart from everyone else. There was never any pressure, confusion, or unpleasant surprise. Everything was explained clearly and honestly, and I always knew exactly where I stood throughout the process. Qudus and Jaumara were absolutely indispensable. Their professionalism, patience, communication, and attention to detail exceeded my expectations. They made me feel valued as a customer rather than simply another sale. I never felt rushed or pressured into making a decision. Instead, I felt that they genuinely wanted me to be comfortable and completely satisfied with my purchase. What could have been a stressful experience was remarkably effortless and stress-free from beginning to end. Even when it came time to finalize everything, the process remained organized, straightforward, and exactly as it had been presented to me—no games, no last-minute surprises, and no unnecessary pressure. I walked away not only thrilled with my beautiful new Lexus, but also incredibly grateful that I chose Lexus of North Miami. They have set a very high standard for what a luxury automotive purchasing experience should be. I wholeheartedly recommend Lexus of North Miami, and especially Qudus and Jaumara, to anyone considering a Lexus. If you are looking for exceptional service, transparency, professionalism, and a team that truly makes you feel taken care of, this is the dealership to visit. Thank you for making such an important purchase feel truly special. I could not be happier with my decision. Five stars simply does not feel like enough. ⭐⭐⭐⭐⭐ Montia More

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Nice experience! Hands down for “Q” he makes it happen for you! Appreciate everyone who assisted us. Hands down for “Q” he makes it happen for you! Appreciate everyone who assisted us. More

by Yesiisara Verified Customer Verified Customer

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Great customer service always great manners each and everyone are their sales women or men and their Service Department. Also, when I go get my car service, everyone is well manner and informative excel everyone are their sales women or men and their Service Department. Also, when I go get my car service, everyone is well manner and informative excellent customer service More

by Melissa Davis Verified Customer Verified Customer

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This is my 3rd Lexus from North Miami Lexus so you would think the process would get easier each time but it hasn’t. I believe returning customers shouldn’t have to fight for the best deal. I negotiated on think the process would get easier each time but it hasn’t. I believe returning customers shouldn’t have to fight for the best deal. I negotiated on a price, Fianance documents reflect something else. Did NML make it right, yes but it doesn’t change my experience. My biggest problem is, the salesman. Salesman don’t SELL any more. All they do is open the door and hood. I guess upselling isn’t in their job description anymore because with all 3 of my Lexus, I found about features that I most certainly would’ve wanted on my car but I wasn’t made aware of certain car features and packages, such as triple beam headlights and back window shades etc. I felt rushed to buy. When spending $50K plus, I would like to feel good about my purchase. Nonetheless, Lev was very nice and if he’s still at NML for my next purchase…I’m willing to give him a shot at changing my impression about sells. I don’t know if it’s common among buyers but with every car purchase, I felt like I was being dupe because of the lack of transparency. Nonetheless, if I decide to go with NML again, I will have a game plan that won’t be broken. More

by pamulahbaby Verified Customer Verified Customer

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They take very good care of you and remember your preferences. Process is quick and easy. Shout out to Rodolfo, the Sales Person and Q at Financing, great assets at Lexus of North Miami. preferences. Process is quick and easy. Shout out to Rodolfo, the Sales Person and Q at Financing, great assets at Lexus of North Miami. More

by Emorales Verified Customer Verified Customer

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He was great l, explained all the details Of the car and was very courteous. He definitely won my business. I look forward to buying my daughter a car and recommending your dealership to my friends was very courteous. He definitely won my business. I look forward to buying my daughter a car and recommending your dealership to my friends More

by JDELRISCO Verified Customer Verified Customer

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I purchased a great NX350 and the service I received was outstanding. I chatted with Jaker on line and when I came to the dealership Jaumara helped me find the best vehicle for me. The Lexus team included outstanding. I chatted with Jaker on line and when I came to the dealership Jaumara helped me find the best vehicle for me. The Lexus team included Diego and Qudus. Everyone made the Lexus experience great. The best was Jaumara put the Lexus ribbon on my new car and helped me say goodbye to my other Lexus RX. More

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Rude treatment and pressure tactics are some of the issues that made my experience horrible. i hope management reviews how the finance department communicates with customers and works to improve transp issues that made my experience horrible. i hope management reviews how the finance department communicates with customers and works to improve transparency and better customer service. More

by INFO Verified Customer Verified Customer

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Lev and the entire team was professional, knowledgeable, helpful, and very fast and efficient. They made the buying process easy. helpful, and very fast and efficient. They made the buying process easy. More

by kristilove123 Verified Customer Verified Customer

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I had an amazing experience at Lexus of North Miami. The customer service was outstanding from start to finish. They installed my radiator cover and fenders perfectly, gave me a great price, and treated The customer service was outstanding from start to finish. They installed my radiator cover and fenders perfectly, gave me a great price, and treated me with professionalism the entire time. Highly recommend them if you’re looking for quality work and excellent service. More

by RSIMPLICE44 Verified Customer Verified Customer

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