Ed Rubenfeld

I always have a great experience with Lexus of North Miami. The service department is a pleasure to work with—professional, efficient, and attentive. My vehicle was delivered on time, spotless, and in e Miami. The service department is a pleasure to work with—professional, efficient, and attentive. My vehicle was delivered on time, spotless, and in excellent condition. A special thank you to Simon in the service department and Luke in sales. Both take the time to listen to their clients' needs and genuinely work toward the best possible outcome. Their professionalism, knowledge, and customer-focused approach make the entire experience smooth and enjoyable. I highly recommend Lexus of North Miami and appreciate the outstanding service they consistently provide. More

by SICAZAREALTOR Verified Customer Verified Customer

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Both Ed Rubenfeld Service Manager and Semon Mor Service Advisor continue to exceed my expectations of customer service experience when I bring my 2003 SC430 in for service. I am always confident that my v Advisor continue to exceed my expectations of customer service experience when I bring my 2003 SC430 in for service. I am always confident that my vehicle will receive the proper service and maintenance for a fair price, More

by RHW500 Verified Customer Verified Customer

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Muy buen servicio pero mas caro que otras veces pero esta vez se demoró mas que otras veces vez se demoró mas que otras veces More

by nlarenas Verified Customer Verified Customer

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They were very fast and quick also respectful they did a job well done no complaints here job well done no complaints here More

by MYTWOGIRLS2019 Verified Customer Verified Customer

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Always friendly and helpful . Ronald is always helpful and informative too. I purchased the car there as well. Ronald is always helpful and informative too. I purchased the car there as well. More

by SELIGMANSANDRA13 Verified Customer Verified Customer

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Staff is very eager to help and get waiting & service time was very prompt thanks time was very prompt thanks More

by bigwheelcycles@gmail.com Verified Customer Verified Customer

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My car was extra dirty with moving a few dogs the past few days before service. I had the drivers mat cleaned and ready to install and left in the passenger seat. I paid for 80K miles service which is to few days before service. I had the drivers mat cleaned and ready to install and left in the passenger seat. I paid for 80K miles service which is to include: Computer Scan Health Check AC cabin filter front, R&R Check adjusts all tire pressures check installation of driver's side floor mat (which was left in the passenger seat as newly cleaned and ready for install) I don't know why they did not install it? Inspect brake linings drums pads discs inspect engine air filters inspect undercarriage Lexus mutli-point vehicle inspection oem oil & filter change rotate tires rest mmaintenance schedle reminder wash & vaccum (I dont think so as last time my care was there was the best wash since i been going to Lexus n miami since 2006... INSTALL VALVOLINE WINDSHIELD WASHER FLUID??!! - THIS IS WHAT BOTHERS ME AND IF THEY DID THAT - WHY WHEN I PICKED UP MY CAR THE WINDSHIELD WIPERS WORKED BUT NO FLUID CAME OUT?! - IS THAT NOT PART OF A HEALTH CHECK ALSO IF YOU REPLACE FLUID CHECK IT WORKS...I dont know if the lines are blocked but was told they didnt hear the pump working and would need a new bottle...this was on pick up as the car was dusty and when i went to clean windshield with the wipers and fluid nothing came out...Ed and Bobby are both the BEST. Bobby was not there when i picked up my car as his day off. Ed was and he is the one who got someone to check the wiper fluid issue and came up with the "not hearing the pump" and needs to be replaced. WHY would that not show up in the health check or even the wiper fluid refill & replacement of driver's side floormat. I do not except a detail clean but at least a clean. I had a passenger from a treatment facility with me on pick up day and he was a handful, rude and very impatient, embarrassed with his behavior and had the responsibility of him for the day or I would have stayed and figured the wiper fluid issue out...I have never had a problem with LNM...but was so disappointed with all and with my decision to quickly drop in and pick up with needy patient was a bad decision on my part. More

by leannez Verified Customer Verified Customer

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Great service. Good staff. Friendly environment. Will always be my home dealership, thank you guys Good staff. Friendly environment. Will always be my home dealership, thank you guys More

by SEANOMAC89 Verified Customer Verified Customer

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Services at Lexus of North Miami have always been top tier. We’ve been buying and taking our cars for service for more than 20 years. tier. We’ve been buying and taking our cars for service for more than 20 years. More

by Kamvilaysane Verified Customer Verified Customer

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Quick service while I waited in the showroom, Thank you for your help and service. for your help and service. More

by tvcrew Verified Customer Verified Customer

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