Ed Rubenfeld
Ed Rubenfeld at Lexus of North Miami

Ed Rubenfeld

Service Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.5
400 Reviews

Employee Video

4.5

400 Reviews

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400 Reviews of Ed Rubenfeld

August 07, 2026

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Employee Rating

Awesome service by my advisor Luis and Johnathan. They took care of my car effectively More

by ISMELMP
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Recommend Dealer
Yes

Other Employees Tagged: Luis and Johnathan

August 06, 2026

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Everything is perfect! ! Thank you so much for exceptional service! Jonathan is best service advisor. More

by Anna
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Recommend Dealer
Yes

August 04, 2026

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Great customer service always great manners each and everyone are their sales women or men and their Service Department. Also, when I go get my car service, everyone is well manner and informative excel More

by Melissa Davis
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Recommend Dealer
Yes
Aug 05, 2026

Lexus of North Miami responded

Hi Melissa, we are grateful for your feedback and for choosing Lexus of North Miami. We look forward to assisting you again! Safe travels!

August 03, 2026

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Very satisfied with the service last visit , very clean , profesional and very quality of human care, thanks to William Roman More

by jorgeafinol
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Recommend Dealer
Yes
Aug 05, 2026

Lexus of North Miami responded

Thank you for sharing your wonderful feedback about William and our team, Jorge! We truly appreciate your business and look forward to your next visit to Lexus of North Miami!

August 02, 2026

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Ed did a great job for me. I will recommend Lexus to others that I know. More

by DRMARKR
Recommend Dealer
Yes
Aug 04, 2026

Lexus of North Miami responded

Thanks for recommending Ed's superior service! We look forward to seeing you again at Lexus of North Miami.

July 30, 2026

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Ed was so helpful; He listened to my concerns and made every effort to satisfy them. I feel that he went out to his way to make sure my problems were solved.l More

by SANDIFRANKEL1
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Recommend Dealer
Yes
Jul 31, 2026

Lexus of North Miami responded

We are so happy to hear Ed went above and beyond to help you out! Thank you for choosing Lexus of North Miami and sharing your experience!

July 30, 2026

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This was my first visit at this service department. I was pleasantly surprised and everyone I encountered displayed professionalism and kindness. I apologize that I do not remember the names of the p More

by Sharetta
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Recommend Dealer
Yes

Other Employees Tagged: Ronald Campos according to my email was the Service Adviser

Jul 30, 2026

Lexus of North Miami responded

Hi Sharetta, thank you for sharing your fantastic feedback about our team at Lexus of North Miami! We'll be sure to pass along your comments, and we hope you'll return whenever you need us down the road. Take care!

July 30, 2026

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Kevin was wonderful and Romy alsays proactive and supportive Thank you For al your best gudanvce and hep! Thank More

by YA
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Recommend Dealer
Yes
Jul 30, 2026

Lexus of North Miami responded

We are grateful for your feedback! It was our pleasure to assist you here at Lexus of North Miami - enjoy your new car!

July 29, 2026

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Had to have some tires mounted. Experiecne was amazing. In and out in 1 hr. Very satasfied with the service. Ed was great and so was the tech. Will be back for oil change and front More

by mrsexume1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Junior the tech was amazing

Jul 30, 2026

Lexus of North Miami responded

We're delighted to hear from you! It's fantastic to know Ed and our team made your tire mounting experience smooth and quick. See you next time for the oil change and brakes at Lexus of North Miami!

July 26, 2026

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I am 85 years old and have owned many autos including BMW,INFINITY,MERCEDES,LEXUS and others and never had such bad service as I had with you I am writing a separate detailed email to the Lexus executi More

by A.ODISHELIDZE1
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jul 27, 2026

Lexus of North Miami responded

We apologize for the negative service experiences you have had, as this does not align with our standards at all. We take your comments very seriously and we appreciate that you're taking the time to write us an email. We will be sure to review it thoroughly so we can address any issues accordingly. If there's anything else we can do for you, please don't hesitate to contact us. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

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