Ed Rubenfeld

I love the excellent customer service experience. Lexus of North Miami is the very best Lexus of North Miami is the very best More

by frankmike92 Verified Customer Verified Customer

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Competent and friendly. Tire rotation and a complete checkup were completed efficiently. The dealership facility is very nice, elegant. Comfortable lounge, free coffee and b Tire rotation and a complete checkup were completed efficiently. The dealership facility is very nice, elegant. Comfortable lounge, free coffee and bagels. More

by Davegold99 Verified Customer Verified Customer

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Service Advisor Aidan Cullinane was exceptional. He explained the maintenance being performed and had me out in a reasonable time. He explained the maintenance being performed and had me out in a reasonable time. More

by GCBRON Verified Customer Verified Customer

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Service was efficient. Daniel, my service rep was kind and heard my desire not to be up sold. I got the oil change I requested with my car coming back clean. I got a list o Daniel, my service rep was kind and heard my desire not to be up sold. I got the oil change I requested with my car coming back clean. I got a list of several repairs recommended and will book those soon. Thank you and I will request Daniel again. More

by BEANYBLAIR Verified Customer Verified Customer

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It was fast on time and very pleasant The recall was finish in the same day finish in the same day More

by queenofthecastle15 Verified Customer Verified Customer

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Pull up the dealers still had a problem with my back hatch and the doors weren’t locking won on the Internet fixed the door problem figured that out but my door hatch back still not shut never got a cal hatch and the doors weren’t locking won on the Internet fixed the door problem figured that out but my door hatch back still not shut never got a call back from the dealership More

by mbp910 Verified Customer Verified Customer

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Ed was great He did all the right things to fix car and get me a loaner. 5 star guy. get me a loaner. 5 star guy. More

by DR.BRUCESCOHEN Verified Customer Verified Customer

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he is very good what he is doing he understand the costumers and he make sure that the costumers are happy costumers and he make sure that the costumers are happy More

by samueljacobowitz Verified Customer Verified Customer

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The service department was great with many upgrades to the facility and my car was done in a quickly manner. Overall great experience the facility and my car was done in a quickly manner. Overall great experience More

by kguergo Verified Customer Verified Customer

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But for the expertise of the LNM management and special attention to my ageing rx 350, I would not still have a reliable car for so long ( 16years). I have always known and trusted the leadership of LN attention to my ageing rx 350, I would not still have a reliable car for so long ( 16years). I have always known and trusted the leadership of LNM and their honesty and fairness from my first contact. They have earned my trust over the years and have always bern my go to for every opinion.I hope they stay in business as long as I own a car. My special recognition and sincere gratitude to the service manager-Ed Rubenfrld- for his kindness, patience, and attentiveness to customers and his great trusted leadership and collaboration with his entire employee- quite obvious. My great appreciation to the service adviser. Jonathan for his tireless efforts at customer satisfaction. Ofcourse, not to forget all the technicians that grind behind the scene- thanks! Highly recommend this dealership for lexus total care! More

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