Luis Portillo

Great experience with this dealership and my sales person Luis. I contacted Luis on Sunday and made an appointment to test drive a Lexus LC 500 on Monday. When I arrived on Monday the car was ready for me Luis. I contacted Luis on Sunday and made an appointment to test drive a Lexus LC 500 on Monday. When I arrived on Monday the car was ready for me to see and drive. Luis is extremely professional and not your typical salesperson. Very personable and attentive to my questions and needs. No pressure or other typical car salesperson tactics. We came to an agreement on price and a few hours later I drove off the lot with my new car (actually slightly used with less than 10,000 miles but the car looks brand new). I also dealt with the business manager George who was equally personable and attentive without being pushy. This is a great dealership to work with and I have been buying Lexus vehicles for over 25 years so I have a lot of experience with Lexus cars, sales and service. I have been impressed with everything about this dealership and will continue to patronize them and refer them new customers. More

by Carols Verified Customer Verified Customer

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From start to finish the team at Lexus was amazing. Had car ready to test drive before I arrived. They went above expectations by removing tint I didn't want, making a free second key, and professional Had car ready to test drive before I arrived. They went above expectations by removing tint I didn't want, making a free second key, and professional delivery of vehicle. Even though my car was probably 1/4 the price of most cars on lot, still feel I was treated top notch. Would definitely recommend. More

by sause123 Verified Customer Verified Customer

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I got to the dealer at 9 am for my appointment left at 12 in the afternoon in the afternoon More

by kevin.rivera786230 Verified Customer Verified Customer

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Anazing service as usual . Honesty by the service department and warmth . Didnt tey to upsell or rip me off Honesty by the service department and warmth . Didnt tey to upsell or rip me off More

by edennout333 Verified Customer Verified Customer

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We always have great experiences at Lexus of north Miami, they always offer us a great deal, especially Luis we have been going on and off to Lexus of north Miami for almost 7 years now. And every time we go they always offer us a great deal, especially Luis we have been going on and off to Lexus of north Miami for almost 7 years now. And every time we go there we come back with a new car, they offer us a deal that we can't refuse !! More

by Agha Raza Verified Customer Verified Customer

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Last minute bait and switch on a Lexus GX. I get it, they don't have a problem selling this car but didn't feel right getting a call to renegotiate price after agreeing to a number. Buyer bewa I get it, they don't have a problem selling this car but didn't feel right getting a call to renegotiate price after agreeing to a number. Buyer beware. More

by POLARAGE Verified Customer Verified Customer

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I have been leasing here at lexsus north Miami for 10 years now and am very pleased with the service in the dealership as well as the service dept I always recommend this dealership to my friends and fam years now and am very pleased with the service in the dealership as well as the service dept I always recommend this dealership to my friends and family due to the excellent service I receive. More

by irisklein7 Verified Customer Verified Customer

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This dealership was very nice and clean. Very respectful and helpful staff and a nice fitness center/ spa, just wish it was open. Very respectful and helpful staff and a nice fitness center/ spa, just wish it was open. More

by DESTINYM3 Verified Customer Verified Customer

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Great service with my service rep. He’s such a pleasant guy to work with He’s such a pleasant guy to work with More

by donald.eboni Verified Customer Verified Customer

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They promptly took care of my car when I’d first entered & Luis who took care of me & quickly gave me a loaner/courtesy car so I could be on my way w/ the other errands I needed to tend to. I’d definitely r & Luis who took care of me & quickly gave me a loaner/courtesy car so I could be on my way w/ the other errands I needed to tend to. I’d definitely return back to Lexus of North Miami for my services. More

by misav88 Verified Customer Verified Customer

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