Frank Vidal
Frank Vidal at Lexus of North Miami

Frank Vidal

Product Specialist

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.9
39 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

39 Reviews

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39 Reviews of Frank Vidal

April 04, 2026

Dealership Rating
Employee Rating

This was a very difficult experience. Both Frank and Alex did not follow up and were difficult to work with. Also the vehicle was delivered with shipping packaging still in the car and More

by JUJU28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alex Suarez

Apr 14, 2026

Lexus of North Miami responded

I'm sorry to hear about the challenges you faced during your visit, particularly in regard to cleanliness and communication. We aim for a seamless and pleasant customer experience, but it seems we let you down. If you could please reach out directly, I'd love to discuss this further and see how we can make things right. Thank you, Sean Kamal - General Sales Manager - 786-528-3779

March 30, 2026

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Employee Rating

Frank was amazing and efficient! Ive been going to the lexus of north miami for years and have always been taken well care of! Thank you for everything! More

by mauiwaui18361
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfred Utset, Anna Kaloshina

Mar 30, 2026

Lexus of North Miami responded

Thank you for your kind words! We're glad Frank provided you with such efficient service. We appreciate your continued trust in Lexus of North Miami. Safe travels!

February 03, 2026

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Employee Rating

Well organized and friendly. Knowledgeable about the Lexus products. Made the process stress-free experience. More

by cruz347
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfred Utset, Alex Suarez

Feb 04, 2026

Lexus of North Miami responded

Thank you for sharing your experience with our team! We hope to see you again at Lexus of North Miami. Take care!

January 14, 2026

Dealership Rating
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Amazing dealership and service lounge. The Germans need to take note. Great selection, easy buying process. Fair pricing. Staff is enjoyable to work with. Frank V. Sales Rep. Knows the ve More

by elisevenllc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfred Utset, Anna Kaloshina

Jan 14, 2026

Lexus of North Miami responded

We are flattered by your business and feedback. Thank you for choosing Lexus of North Miami! It means the world to read your stellar remarks; we will be sure to pass them along.

January 02, 2026

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Amazing service for my new Lexus—smooth, professional, and stress-free. The team was professional and attentive from start to finish. Highly recommend! More

by Adaymar R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfred Utset

Jan 05, 2026

Lexus of North Miami responded

Adaymar, reviews like this one make our day! Thank you for choosing Lexus of North Miami and for sharing your support of our team.

December 18, 2025

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Excellent costumers service, very good price, the best in South Florida. I recommend this dealer 100% 👍🏻 More

by santamariajulia12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2025

Lexus of North Miami responded

Thank you for recommending Lexus of North Miami, Maria! We're so pleased to hear you had a 5-star experience and found our pricing competitive.

November 29, 2025

Dealership Rating
Employee Rating

This is the best Lexus dealer I’ve ever experienced. They are truly committed to taking care of their clients, and you can feel the luxury, the calm, and the personalized attention from the moment you w More

by i.glez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2025

Lexus of North Miami responded

Thank you for the glowing review! We love to hear that you felt valued and well taken care of by the Lexus of North Miami team. We hope to have the opportunity to welcome you back for all of your future auto needs.

November 17, 2025

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Employee Rating

Frank V was so patient and kind. He walked me through the process in which I wanted to do. He was so helpful. More

by KNETTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Qudus Ijelu

Nov 18, 2025

Lexus of North Miami responded

We love to hear it! Thank you for sharing your feedback about Frank and our team at Lexus of North Miami. See you next time!

November 10, 2025

Dealership Rating
Employee Rating

While purchasing our vehicle, Frank and team were friendly, knowledgeable, and efficient. Always a great experience at Lexus of North Miami. More

by utsetfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfred Utset, Alex Suarez

Nov 11, 2025

Lexus of North Miami responded

Thank you for sharing your experience with Frank and the team! We appreciate your business and look forward to seeing you again at Lexus of North Miami.

September 28, 2025

Dealership Rating
Employee Rating

Bobby was great as always I must say he’s a real plus for the dealership. More

by ennmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Rubenfeld, Bobby Rahmani

Sep 30, 2025

Lexus of North Miami responded

It is gratifying to read this feedback about Bobby! Thank you for trusting Lexus of North Miami with your business.

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