Frank Vidal | Page 5

Beware when leasing from this Lexus facility, employees lie to you to get you to lease from them. I was told by my sales and the finance person that the main when leasing from this Lexus facility, employees lie to you to get you to lease from them. I was told by my sales and the finance person that the maintenance was included for the life of the lease, I was so excited about getting a new vehicle I trusted their words and signed all the papers not reading all the pages and it turns out this was a lie. When I went for maintenance I was charged $600 I spoke to the manager and explained to him what happened he just said there’s nothing he could do and that both the sales and finance person no longer works there. At the end of my lease, I turned in the vehicle with 10,000 miles under my lease agreement and with all 4 tires with 80% of Life remaining. The car in perfect condition and now I received a bill for $374.50 “Disposition Fee” after I was told there wasn’t going to be any additional fee or charges. I'm so dissatisfied with this company and the way they lie to customers. More

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